Lenovo ThinkPad Edge E420s (English) User Guide

Lenovo ThinkPad Edge E420s Manual

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  • Lenovo ThinkPad Edge E420s | (English) User Guide - Page 1
    User Guide ThinkPad Edge E420s
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    . To refer to them, go to http://support.lenovo.com, and then click User Guides & Manuals. Second Edition (September 2011) © Copyright Lenovo 2011. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration "GSA" contract, use, reproduction, or
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    Authenticity label 13 Features 14 Specifications 15 Operating environment 15 Power management 31 Checking battery status 31 Using the ac power adapter 31 Charging the battery 32 Maximizing battery life 32 Power-saving modes 32 Connecting to the network 34 Ethernet connections 34 Wireless
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    reader problems 140 Battery and power 141 Drives and other storage devices . . . . . 144 Software problems 146 Ports and connectors 146 Universal Serial Bus problems 146 Chapter 11. Getting support . . . . 149 Before you contact Lenovo 149 Register your computer 149 Download system updates
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    Location of the UltraConnect wireless antennas 158 Locating wireless regulatory notices . . . . 159 Export classification for products which connect to the power mains with rated current less than or equal to 20 A per phase 162 Lenovo product service information for Taiwan 162 Additional
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    iv User Guide
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    is turned on or the battery is charging, the base, the level of charge in the battery. Extended contact with your body, the ac power adapter. When the ac power adapter is . • Do not place the ac power adapter in contact with any part of , or the cables of an ac power adapter, a mouse, a keyboard,
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    Lenovo® Limited Warranty. For more information, see "Warranty Information" in the Safety and Warranty Guide instructions included with your product, observe all warnings on the product and in the operating instructions, and review includes references to power adapters and batteries. In addition to
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    and Warranty Guide that comes with your computer. Service and upgrades Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or your documentation. Only use a Service Provider who is approved to repair your particular product. © Copyright Lenovo 2011
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    : Some computer parts can be upgraded or replaced by the customer. Upgrades typically are referred to as options. Replacement parts approved for customer installation are referred to as Customer Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for
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    end show signs of corrosion or overheating or where the power cord appears to have been damaged in any way. Extension cords and related devices Ensure that extension cords, surge protectors, uninterruptible power supplies, and power strips that you use are rated to handle the electrical requirements
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    or to replace the outlet remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem
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    DANGER Do not attempt to replace the internal rechargeable lithium ion batteries. Contact Lenovo Support for factory replacement. Lithium coin cell battery notice DANGER Danger of explosion if battery is incorrectly replaced. When replacing the lithium coin cell battery, use only the same or
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    DANGER Computers, ac power adapters, and many accessories can generate heat when turned on and when batteries are charging. Notebook Regularly inspect the outside of the computer for dust accumulation. • Remove dust from vents and any perforations in the bezel. More frequent cleanings xii User Guide
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    Disconnect the attached power cords, battery pack, and all the cables before you open the device covers, unless instructed otherwise in the Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts
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    -2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set the headphones or earphones and the computer already complies with the specifications of EN 50332-1. If different headphones or earphones are used, Guide
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    users in the U.S.A. Many PC products and accessories contain cords, cables or wires, such as power cords or cords to connect the accessory to a PC. If this product has such a and birth defects or other reproductive harm. Wash hands after handling. Save these instructions. © Copyright Lenovo 2011 xv
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    xvi User Guide
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    • "Features" on page 14 • "Specifications" on page 15 • "Operating environment" on page 15 • "ThinkVantage technologies and software" on page 16 Locating computer controls, connectors, and indicators This section introduces you to the hardware 9 © Copyright Lenovo 2011 1
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    Front view Figure 1. ThinkPad Edge E420s front view 1 UltraConnect wireless antennas (left) 3 Integrated camera 5 UltraConnect antennas (right) 7 Power switch 9 Fingerprint reader 11 TrackPoint pointing stick 13 Touch pad 15 WWAN card slot 17 Built-in stereo speaker (left) 2 Built-in microphone 4
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    power switch for 4-6 seconds. The power switch can also be programmed via Power Manager to shut down the computer or put it into sleep (standby) or hibernation. 8 Memory-upgrade ThinkPad® Setup. For details, refer to the instructions in "Using a fingerprint reader" on page 61. 10 System and power-
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    the sound from your computer. For details, refer to the instructions in "Volume and mute keys" on page 25. Right-side view Figure 2. ThinkPad Edge E420s right-side view 1 Always On USB connector 3 HDMI port 5 Fan louvers (right) 4 User Guide 2 USB connector 4 Combo audio jack 6 Security keyhole
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    Always On USB connector function, refer to the on-line help of the Power Manager program. Notes: • Your computer may look slightly different from the as a printer or digital camera. 3 HDMI port Your computer supports the high-definition multimedia interface (HDMI) port, a next-generation
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    Left-side view Figure 3. ThinkPad Edge E420s left-side view 1 Power jack 3 Optical drive eject button 2 Optical drive 4 Media card reader slot 1 Power jack The ac power adapter cable connects to the computer power jack to provide power to the computer and charge the battery. An indicator to the
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    • MultiMediaCard Note: Your computer does not support the CPRM feature for SD card. For details, refer to the instructions in "Using the media card reader" on page 49. Bottom view Figure 4. ThinkPad Edge E420s bottom view 1 Fan 3 Optical drive 5 Battery 2 SIM card slot 4 Emergency reset hole 6
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    faster. Note: The hidden service partition is the reason why there is less free space than expected on your hard disk drive or solid state drive. This reduction is more noticeable on the solid state drive because of its smaller capacity. Rear view Figure 5. ThinkPad Edge E420s rear view 1 SIM card
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    require a SIM (Subscriber Identification Module) card to establish a wireless WAN (Wide Area Network) connections. Depending on the country of to the instructions in "Attaching an external monitor" on page 42. Status indicators Your computer has system-status indicators and power-status indicators.
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    System-status indicators The illuminated dot in the ThinkPad logo on the outer lid of your computer and on the palm rest works as a system-status indicator: it shows . • Slow blinking red: The computer is in sleep (standby) mode. • Off: The computer is off or in hibernation mode. 10 User Guide
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    . The meaning of the indicator is as follows: • Green: The ac power adapter is connected. If a battery is installed on the computer, when this indicator is green it is charged. • Off: The ac power adapter is not connected. Locating important product information This section provides information to
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    label identifies your computer. If you contact Lenovo for help, the machine type and model number will enable support technicians to identify your computer and provide the highest level of service. You can find the machine type and in the PCI Express Mini Card slot of your computer. 12 User Guide
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    can install one. To do this, follow the procedure in "Installing and replacing the PCI Express Mini Card for wireless LAN/WiMAX connection" on page 86 or "Installing and replacing the PCI Express Mini Card for wireless WAN connection" on page 89. Certificate of Authenticity label The Certificate of
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    disk drive • 2.5-inch (7 mm height) solid state drive • mSATA solid state drive (on some models) Display The color display uses TFT technology: • Size: 14 inch (355 mm) • Resolution: - LCD: 1366-by-768 - External monitor: Up to 2048-by-1536 • ThinkLight • Integrated camera (on some models) Keyboard
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    (Li-Ion) battery pack Battery life • For percentage of remaining battery power, see the Power Manager Battery Gauge in the task bar. • The Power Manager also displays a green, yellow and red indication. A battery under warranty with a red indication is eligible for a warranty replacement. Operating
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    When you charge the battery pack, its temperature must powered Lenovo offers enhanced security, wireless Update" on page 20 • "ThinkVantage GPS" on page 21 Note: To learn more about ThinkVantage technologies and other computing solutions offered by Lenovo, go to http://support.lenovo.com 16 User Guide
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    If an application icon in the Lenovo ThinkVantage Tools application navigation window is dimmed, it indicates that you need to install the application manually. To install the application manually, double-click the application icon. Then, follow the instructions on the screen. When the installation
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    Vault User Accounts and Family Safety Power Manager Hardware and Sound System and Security Lenovo - Power Controls Recovery Media System and Security Lenovo - Factory Recovery Disks System Update System and Security Lenovo - Update and Drivers Rescue and Recovery System and Security
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    providing easy access to various technologies, such as: • Lenovo ThinkVantage Toolbox • Power Manager • Rescue and Recovery • System Update To access the Lenovo ThinkVantage Tools program, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools. Note: Lenovo ThinkVantage Tools is available in Windows
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    supported because diagnose computer problems, get help date by downloading and installing software packages (ThinkVantage applications, device drivers, UEFI Firmware updates, and other third party applications). Some examples of software that you should keep updated are programs provided by Lenovo
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    ThinkVantage GPS If the PCI Express Mini Card installed in your computer supports GPS, your computer can receive signals from GPS satellites and determine its location. If your computer is connected to the Internet, you can find your
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    22 User Guide
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    use of ThinkPad Notebook. To ensure that you receive the best performance from your computer, browse the following Web page to find information such as aids for troubleshooting and answers to frequently asked questions: http://www.lenovo.com/support/faq. On the go and need to use battery power more
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    of time, you can prevent battery power by using the emergency reset ? • To troubleshoot a wireless networking issue, see http://www.lenovo.com/support/faq. • replace a device? • See Chapter 6 "Replacing devices" on page 75 for more information about replacing Power problems" on page 142 24 User Guide
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    system, the On Screen Display program is preinstalled on your computer to enable you to toggle between the default and standard settings of the ThinkPad F1-F12 key functionality. To toggle the F1-F12 key functionality on the Windows 7 operating system, do either of the following: • From Control
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    to enable or disable the wireless features, the following device drivers must be installed on your computer beforehand: - Power Management driver - OnScreen Display Utility - Wireless device drivers For information on the wireless features, refer to "Wireless connections" on page 34. 26 User Guide
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    The Windows key and the Application key Windows Key If you press this key , the Start menu of Windows is displayed or hidden. If you press this key and another key at the same time, the System Properties window or the Computer (in Windows XP, My Computer) window is displayed. For details, refer to
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    ➙ Control Panel ➙ Hardware and Sound ➙ Mouse ➙ UltraNav. - For Windows XP: Click Start ➙ Control Panel ➙ Printers and Other Hardware ➙ Mouse ➙ UltraNav. of the window. If you are not familiar with the TrackPoint, these instructions will help you get started: 1. Place your hands in the typing Guide
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    . • Enable the TrackPoint Scrolling Tips. Changing the cap The cap 1 on the end of the TrackPoint pointing stick is removable. You can replace it as shown in the drawing. Note: If you replace the keyboard, a new keyboard is shipped with the default cap. If you wish, you can keep the cap from your
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    supports Start ➙ Control Panel ➙ Hardware and Sound ➙ Mouse. ➙ Control Panel ➙ Printers and Other Hardware ➙ Mouse. 2. Click the UltraNav tab For details, refer to the instructions in "Adding the UltraNav icon , and then click Control Panel. 2. Click Hardware and Sound, and then click Mouse. 3. Click
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    you go. With ThinkPad batteries, you will be able to work longer without being tied to an electrical outlet. Checking battery status The Power Manager Battery Gauge in the task tray displays the percentage of battery power remaining. The rate at which you use battery power will determine how long
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    life of the battery, the computer does not start recharging the battery if the remaining power is greater than 95%. Maximizing battery life To maximize the life of the battery, do the following: • Use the battery sleep (standby) mode, do as follows. - For Windows 7: 1. Click Start. 32 User Guide
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    button for no more than 4 seconds. When you are not using the wireless features, such as Bluetooth or wireless LAN, turn them off. This will help conserve power. To turn off the wireless features, press F9. Enabling the wakeup function If you put your computer into hibernation mode, and the wakeup
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    infrastructure from a specific location such as a home or an office. Note: Access Connections does not support connection to wireless WAN network in China. For Windows 7: To start the Access Connections wizard, see "Accessing applications in Windows 7" on page 17, and follow the instructions on the
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    area. Cellular networks are used for data transmission, and access is provided by a wireless service carrier. Bluetooth One of a number of technologies used to create a wireless personal area network. Bluetooth can connect devices a short distance from one another, and is commonly used for
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    a city or an entire country, by use of multiple antenna sites or satellite systems maintained by wireless service providers. Some ThinkPad Notebooks come with a built-in wireless WAN card integrating some wireless WAN technologies, such as 1xEV-DO, HSPA, 3G or GPRS. You can connect to the Internet
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    Click Start ➙ Control Panel. 3. Click Printers and Other Hardware. 4. Click Bluetooth Devices. 5. Click the Options tab. 6. Click Learn more about Bluetooth Settings. Using ThinkPad Bluetooth with Enhanced Data Rate Software If ThinkPad Bluetooth with Enhanced Data Rate Software is installed on your
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    Bluetooth serial port • Bluetooth Imaging • Hands Free • AV profile 4. Click the service Bluetooth-enabled services provided for remote devices • Configuring the services on remote Bluetooth-enabled devices • Displaying information about Bluetooth hardware For details, refer to the help for Bluetooth
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    not turn the Bluetooth power on before installing ThinkPad Bluetooth with Enhanced Data Rate Software, that is, if you skipped step 1-replace the Bluetooth driver, do as follows: 1. Click Start ➙ Control Panel. 2. Click Performance and Maintenance; then click System. 3. Click the Hardware tab; then
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    802.11 standard) of your computer simultaneously with a Bluetooth option, data transmission speed can be delayed and the performance of the wireless feature can be degraded. Using WiMAX Some ThinkPad Notebooks come with a built-in wireless LAN card integrating WiMAX technology. WiMAX, a long-range
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    is disconnected. - Current location profile is connected. • Wireless status icon states: wireless LAN - Power to the wireless radio is off. - Power to the wireless radio is on. No association. - Power to the wireless radio is on. No signal. - Power to the wireless radio is on. The signal strength of
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    Wireless Connection. The Wireless Connection Status window opens. Then click the Power On Wireless Radio button to enable the wireless feature. To disable the wireless feature, click the Power Off Wireless support supports that resolution. For more details, refer to the manuals the image with the
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    before you open an MPEG file to play. • If you are attaching an external monitor that supports only VGA mode (640x480 resolution), do not view output on both the computer display and the , type the password or provide confirmation. 9. Click the Driver tab. Chapter 2. Using your computer 43
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    Monitor. 9. Click Properties. 10. Click the Driver tab. 11. Click Update Driver. The Hardware Update Wizard appears. 12. Click No, not this time, and then click Next. 13. Select Install from a list or specific location (Advanced), and then click Next. 14. Select Don't search. I will choose the
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    support Presentation power follow the instructions on the image on your monitor and match it, with the same quality, on another device, such as a scanner or a printer. For details on Microsoft ICM, refer to the manuals provided with the Windows operating system. Note: The color profile for ThinkPad
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    jack does not support a conventional microphone. If a conventional headphone is attached to it, the headphone function is supported. If a headset do the following: • For Windows 7: - Click Start ➙ Control Panel ➙ Hardware and Sound ➙ Sound. The Sound window appears. - Click the Playback tab or Guide
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    Start ➙ Control Panel. 2. Click Lenovo - Web Conferencing. The Communications settings window the Extend desktop function Your computer supports a function named the Extend desktop. an external monitor. You can also display different desktop images on each monitor. You can use the Extend desktop
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    other. 6. Click OK to apply the changes. Using the AMD PX 4.0 Dynamic Switchable Graphics feature Your ThinkPad computer suppors AMD PX 4.0 Dynamic Switchable Graphics. AMD PX 4.0 Switchable Graphics enables a dynamic switch, that keyboard by turning on your computer, press Fn+Space. 48 User Guide
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    . Using the optical drive Note: Your computer support only the MultiBurner driver. MultiBurner drive This drive can read DVD-ROM discs, DVD-R discs, DVD-RAM discs, DVD-RW discs, and all types ) or hibernation mode, you can remove the flash media card directly. Chapter 2. Using your computer 49
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    50 User Guide
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    to good posture, good lighting and proper seating. By keeping these considerations in mind, you can improve performance and achieve greater comfort. Lenovo is committed to providing the latest information and technology to our customers with disabilities. Refer to our accessibility information which
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    utilize chair arm rests or an area on your working surface to provide weight support for your arms. Keep your forearms, wrists, and hands in a lenovo.com/accessories/services/index.html. Explore your options for external products that can provide the adjustability and features that you want. ThinkPad
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    Lenovo Click Accessibility Options. This help system supports the accessibility features provided by your Windows of Microsoft Windows Keyboard Guide, visit http://www.microsoft screen-reader programs. This solution is a Web-based service provided by Adobe Systems Incorporated. Through http://access.
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    airport security stations, it is battery life is slightly reduced. Travel tips on airplanes If you carry your computer into an airplane, check the travel tips. Attention: • For using onboard computer or wireless (such as Internet, Bluetooth, etc.) service, check the services ThinkPad ac power adapter
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    to your computer, to help prevent it from being removed without your permission. Attach a mechanical lock to the to a stationary object. Refer to the instructions shipped with the mechanical lock. Note: You Power-on password • Hard disk security • Supervisor password © Copyright Lenovo 2011 55
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    icon appears, type a power-on password or a Power-on password You can set a power-on password to help protect your computer against access by unauthorized users. If you set a power Setting a power-on password 1. Print these instructions. 2. length of a power-on password on the ThinkPad Setup menu.
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    removing the power-on password To change the power-on password, follow the steps 1 through 9 above in "Setting a power-on password" on page 56, typing your password to get access to the ThinkPad can remove the user hard disk password. Setting a hard disk password 1. Print these instructions. 2.
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    in the Enter New Password field. 14. Press Enter once to move to Lenovo reseller or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service get access to the ThinkPad Setup. To change or remove the User hard disk
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    removed. Supervisor password The supervisor password protects the system information stored in the ThinkPad power-on passwords and hard disk passwords - Enabling or disabling the Boot Device List F12 Option - Enabling or disabling the Boot Order Lock - Enabling or disabling the Flash BIOS Updating
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    take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service. 12. Press F10 to exit from the Setup Notice window. The next time you open the ThinkPad Setup, you will be
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    remove your supervisor password. Hard disk security Your computer supports BIOS and hardware design of ThinkPad notebooks. To maximize security, do the following: 1. Set a power authentication can replace passwords Lenovo Fingerprint software, refer to Fingerprint Software. 3. Follow the instructions
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    the procedure below. The fingerprint submenu under the Security menu of the ThinkPad Setup offers the following choices: • Reader Priority: Define the priority item in the fingerprint submenu: 1. Print these instructions. To configure the fingerprint reader, you must turn your computer off and then on
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    the logo screen is displayed, press F1. The ThinkPad Setup opens. 5. Using the cursor keys, move try the following: • Clean or wipe your hands to remove any excess dirt or moisture from the fingers. • drive As computers spread into every corner of life, they process more and more information. The
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    magnetically by means of strong magnetic power, thus making the data unreadable. But we recommend that you make use of the software (payware) or service (pay service) specifically developed for the purpose. For disposing of data on the hard disk drive, Lenovo provides such software as PC Doctor for
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    Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates. For more information about how to use your antivirus software, refer to the help system of your
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    66 User Guide
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    provided by Lenovo. This applications and device drivers" on page 72 • "Solving recovery problems" on page event of a software- or hardware-related problem. Some methods vary depending on the ghost -align=1mb and press Enter. • Acronis True Image 2010 or later • Paragon Backup & Recovery 10 Suit
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    Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions and replaced by the drivers for some devices. See "Reinstalling preinstalled applications and device drivers and replaced by release the F12 key when turning on the computer. When the Startup Device Menu opens, release
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    : 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program your hard drive and select backup operation options. Then, follow the instructions on the screen to complete the backup operation. • To perform
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    and release the F11 key when turning on the computer. When you hear beeps or see a logo screen, release the F11 problems" on page 73. 4. Do one of the following: • To rescue files from your hard disk drive or from a backup, click Rescue files and follow the instructions on the screen. 70 User Guide
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    drivers for some devices. See "Reinstalling preinstalled applications and device drivers desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The following instructions to use the rescue medium: 1. Turn off your computer. 2. Repeatedly press and release the
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    release the F12 key when turning on the computer. When the Startup Device Menu opens, release instructions to complete the recovery process. Reinstalling preinstalled applications and device drivers drivers only when it is necessary to correct a problem with your computer. To reinstall a device driver
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    instructions on the screen. Attention: If you need updated device drivers, do not download them from the Windows Update Web site. Obtain them from Lenovo. For more information, see "Making sure device drivers are current" on page 118. Solving recovery problems sequence in the ThinkPad Setup. See "
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    74 User Guide
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    computer and disconnect the ac power adapter and all cables from the computer. 2. Turn on your computer. Press F1 to enter ThinkPad Setup when the ThinkPad logo appears. 3. Select Config ➙ Power, the submenu will be displayed. 4. Select Disable Built-in Battery menu. © Copyright Lenovo 2011 75
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    or hard disk drive, do as follows: 1. Turn off the computer; then disconnect the ac power adapter and all cables from the computer. 2. Enter ThinkPad Setup to stop battery discharge. Refer to "Before replacing CRU" on page 75 for detailed information. 3. Close the computer display, and turn the
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    5. Remove the solid state drive or hard disk drive by pulling out the tab. 6. Insert the solid state drive or hard disk drive into the slot and slide the solid state drive or hard disk drive firmly into place. Chapter 6. Replacing devices 77
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    Before you start, print these instructions. To replace the keyboard, do as follows: Removing the keyboard 1. Turn off the computer; then disconnect the ac power adapter and all cables from the computer. 2. Enter ThinkPad Setup to stop battery discharge. Refer to "Before replacing CRU" on page 75 for
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    4. Remove the two screws that secure the keyboard. 5. Turn the computer over and open the display. 6. Push hard in the direction shown by the arrows 1 in the drawing to unlatch the front side of the keyboard. The keyboard will open up slightly 2 . Chapter 6. Replacing devices 79
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    7. Carefully lift the keyboard until you can see how it's connected. Hold the keyboard above the computer, and then detach the connectors 1 and 3 . Then remove the keyboard. Installing the keyboard 1. Attach the connectors 1 and 3 . 80 User Guide
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    2. Insert the keyboard. Make sure that the rear edges of the keyboard are under the frame, as shown by the arrows. 3. Slide the keyboard as shown by the arrows. Chapter 6. Replacing devices 81
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    memory in the slot under the keyboard 1. Turn off the computer; then disconnect the ac power adapter and all cables from the computer. 2. Enter ThinkPad Setup to stop battery discharge. Refer to "Before replacing CRU" on page 75 for detailed information. 3. Close the computer display, and turn it
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    edges of the socket at the same time 1 , and then remove the SO-DIMM 2 to make room for the new one. Be sure to save it for future use. 6. Find the notch on the contact edge For more details, refer to "Replacing the keyboard" on page 78. 11. Turn the computer over again, and reconnect the cables
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    , print these instructions. If an mSATA solid state drive is available in your computer, to replace the mSATA solid state drive, do as follows: 1. Turn off the computer; then disconnect the ac power adapter and all cables from the computer. 2. Enter ThinkPad Setup to stop battery discharge. Refer
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    5. Remove the screws 1 . The card pops up 2 . 6. Remove the card. Chapter 6. Replacing devices 85
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    . 10. Turn the computer over again. Connect the ac power adapter and cables to the computer; then turn it on. Installing and replacing the PCI Express Mini Card for wireless LAN/WiMAX connection Before you start, print these instructions. Your computer has a PCI Express Mini Card slot for connection
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    computer; then disconnect the ac power adapter and all cables from the computer. 2. Enter ThinkPad Setup to stop battery discharge. Refer to "Before replacing CRU" on page 75 for detailed information. 3. Close the computer display, and turn the computer over. 4. Remove the keyboard. For more details
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    6. Remove the two screws 1 . The card pops up 2 . Remove the card. 7. Align the contact edge of the new PCI Express Mini Card with the corresponding socket 1 . Pivot the card until you can snap it into place. Secure the card with the two screws 2 . 88 User Guide
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    you start, print these instructions. If a Wireless WAN is available in your computer, to replace the PCI Express Mini Card, do as follows: 1. Turn off the computer; then disconnect the ac power adapter and all cables from the computer. 2. Enter ThinkPad Setup to stop battery discharge. Refer to
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    5. If a tool for removing connectors is included in the package with the new card, use it to disconnect the cables from . Note: Depending on the system configuration of your computer, the card may have only one connector. 6. Remove the screws 1 . The card pops up 2 . Remove the card. 90 User Guide
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    9. Reinstall the keyboard. For more details, refer to "Reinstall the keyboard" on page 78. 10. Turn the computer over again. Connect the ac power adapter and cables to the computer; then turn it on. Replacing the SIM card Before you start, print these instructions. Chapter 6. Replacing devices 91
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    Module) card to establish a wireless WAN (Wide Area Network) Replacement instructions To replace the SIM card, do as follows: 1. Turn off the computer; then disconnect the ac power adapter and all cables from the computer. 2. Enter ThinkPad Setup to stop battery discharge. Refer to "Before replacing
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    4. Find the SIM card door at the rear of the computer. Gently pivot the SIM card door upwards. 5. Push the SIM card inwards 1 , and remove it from the slot 2 . Chapter 6. Replacing devices 93
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    6. Insert the SIM card 1 firmly into the slot 2 . 7. Close the SIM card door until it snaps into position. 8. Turn the computer over again. Connect the ac power adapter and cables to the computer; then turn it on. 94 User Guide
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    a flash media card" on page 95 Finding ThinkPad options If you want to expand the capabilities of your computer, Lenovo has a number of hardware accessories and upgrades to meet your needs. Options include memory, storage, networking adapters, power adapters, printers, scanners, keyboards, mice, and
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    1. Click Show hidden icons in the task bar, then click the Safely Remove Hardware and Eject Media icon (in Windows XP, select the Safely Remove Hardware icon in the task bar) to stop the function of the drive. 2. Remove the card. The drive icon disappears from Windows Explorer. Note: If you do not
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    you cannot find the Supplement files, the device drivers, and application software you need on your hard disk drive, or if you want to receive updates and the latest information about them, refer to the ThinkPad Web site at http://www.lenovo.com/ThinkPadDrivers. Before you begin Before you install
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    start, print these instructions. To install Windows 7 and its related software on your computer, do as follows: 1. Start the ThinkPad Setup. 2. Select Patches, go to: http://support.lenovo.com Installing the Windows 7 Update Module Package The Windows 7 Update Modules are in the following directory
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    remove the hard disk drive from a computer with a dual-core processor and install it on a computer with a single-core processor, you cannot get access to the hard disk drive. Installing Windows XP Before you start, print these instructions. Note: Your computer supports Windows XP with Service Pack
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    installing instructions. 11. Install Windows XP Service Pack 3. You can install the Windows XP Service Pack 3 using the Windows XP Service Pack 3 Installation CD or download it from either Microsoft Download Center or Microsoft Windows update Web site. 12. Run Intel Rapid Storage Technology Driver
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    Monitor File for Windows 2000/XP/Vista/7 from the ThinkPad Web site at: http://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo&lndocid=tpad-matrix Note: Before you install this file, make sure that the correct video driver has been installed. For Windows 7 1. Right-click on the desktop
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    . The Hardware Update Wizard starts. 8. Select No, not this time for Windows Update connection, and then click Next. 9. Select Install from a list or specific location (Advanced). 10. Click Next. 11. Select Don't search, I will choose the driver to install. 12. Click Next. 13. Click Have Disk. 14
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    files, device drivers, and application software you need on your hard disk drive, or if you want to receive updates and the latest information about them, refer to the ThinkPad Web site at: http://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo&lndocid=tpad-matrix ThinkPad Setup Your
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    UEFI BIOS update. • Memory Protection: Specify the settings for the Data Execution Prevention feature. • Virtualization: Enable or disable the settings for Intel Virtualization Technology and Intel VT-d Feature. • I/O Port Access: Enable or disable the access to individual I/O ports. 104 User Guide
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    Settings • Set Minimum Length • Password at restart • Power-On Password • Hard Disk x Password Notes: • Hard Disk 1 means the hard disk drive built into your computer. Lock UEFI BIOS Settings enable or disable the function that protects items in the ThinkPad Setup from being changed by a user who
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    : 9. ATAPI CD1: 10. ATAPI CD2: 11. ATA HDD3: 12. ATA HDD4: 13. Other CD: 14. Other HDD: Other items in the Startup menu The following items are also displayed in the Startup menu of the ThinkPad Setup: • UEFI/Legacy Boot: Select system boot capability. • UEFI/Legacy Boot Priority: Select priority of
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    , the "Security menu items" on page 111, and the "Startup menu items" on page 113 of the ThinkPad Setup. Note: Some items are displayed on the menu only if the computer supports the corresponding features. Notes: • Enabled means that the function is configured. • Disabled means that the function is
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    Wireless LAN and WiMAX Radio • On • Off USB UEFI BIOS Support • Disabled • Enabled Always On USB • Disabled • Enabled Always On USB Charge in • Disabled off mode • Enabled Keyboard/Mouse Fn and Ctrl Key swap • Disabled • Enabled 108 User Guide of the Power Manager program.
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    on Thinkpad" is DisplayPort on your computer. Integrated Graphics will achieve longer battery life, and Discrete Graphics enhances performance. If you select "Enabled," the system UEFI automatically switches the graphics device setting to Switchable Graphics mode if the operating system supports
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    not necessary to change the setting. • Yes • No Temporarily disable battery for servicing the system. After selecting this item, the system will be automatically powered off. The system is then ready to be serviced. Note: The ac power adapter must be disconnected from the system to perform this
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    Update Option Flash BIOS Updating by End-Users • Disabled • Enabled Comments If this function is enabled, a beep sounds when the computer enters a power management mode, when it resumes operational mode, and when the ac power adapter is connected or disconnected. Enable or disable the low battery
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    Feature Ethernet LAN Wireless LAN WiMAX Wireless WAN Bluetooth USB Port eSATA Monitor) can utilize the additional hardware capabilities provided by Intel Virtualization Enabled," you can use the Wireless WAN device. If you select "Enabled," you can use the Bluetooth device. If you select "
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    , or Line-In). If you select "Enabled," you can use the fingerprint reader. Enable or disable the UEFI BIOS interface to activate Intel AT module that is an optional Anti-Theft service from Intel. Note: If you set the Intel AT module activation to "Permanently Disabled," you will be unable to
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    memory). You can update UEFI BIOS and the Configuration/ThinkPad Setup Program by starting your computer with a flash update optical disc or flash update tool application running on the Windows environment. In some instances when you add software, hardware, or a device driver, you may be informed
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    To update your UEFI BIOS, go to the following Web site and follow the instructions on the screen: http://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo&lndocid=tpad-matrix Using system management This section is intended primarily for network administrators. Your computer is designed
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    devices attached to it start in an order determined by the settings for automatic power-on. To define a sequence: 1. On the ThinkPad Setup menu, select Startup. The Startup submenu appears. 2. Select Network Boot. sequence, press F9. The default settings are automatically reloaded. 116 User Guide
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    8. Update device drivers and UEFI BIOS when needed. 9. Profile your machine at http://www.lenovo.com/think/support to keep up to date with current drivers and revisions. 10. Keep up to date for device drivers on other non-Lenovo hardware. You might want to read the device driver information release
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    your system up-to-date. Update packages are stored on Lenovo servers and can be downloaded from the Lenovo Support Web site. Update packages can contain applications, device drivers, UEFI BIOS flashes, or software updates. When the System Update program connects to the Lenovo Support Web site, the
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    , solid state drive, or optical drive, follow the instructions shipped with your hardware, and apply pressure only where needed on the device. • Turn off your computer if you are replacing the hard disk drive or solid state drive. • When replacing the primary hard disk drive or solid state drive
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    and removable hard forget a supervisor or hard disk password, Lenovo will not reset it, and you might have to replace your system board, or hard disk drive Lenovo to notify you about possible technical information and upgrades. Be sure not to modify your computer • Only an authorized ThinkPad Guide
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    possibly damage it. Make sure that no liquid drips onto or between the keys. 3. Allow to dry. 4. To remove any crumbs or dust from beneath the keys, you can use a camera blower with a brush or cool air from computer. 6. Be sure to dry the display before closing it. Chapter 9. Preventing problems 121
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    122 User Guide
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    This section tells what to do if you have a computer problem. It includes troubleshooting charts which are Troubleshooting procedure, Troubleshooting, Recovery overview, and Contacting Lenovo. • "Diagnosing programs" on page 123 • "Troubleshooting" on page 123 Diagnosing programs If you experience
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    or unsure about removing components please call the Customer Support Center for assistance. 4. While the computer is off, remove all sources of power and external hardware. Refer to the procedure in Replacing memory on how to remove and reseat the memory modules. Remove any non-original
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    time is set in the computer. Set the date and time, using the ThinkPad Setup. • Message: 2000: ThinkVantage Active Protection sensor diagnostics failed. Solution: Have the computer serviced. • Message: 2100: Initialization error on HDD0 (Main HDD) Chapter 10. Troubleshooting computer problems 125
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    , increase it by pressing the Fn+Home. - Type the correct password and press Enter (refer to Power-on password). If these items are properly set, and the screen remains blank, have the computer serviced. • Problem: When I turn on the machine, only a white cursor appears on a blank screen. 126 User
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    installed. 4. Verify the proper memory configuration and compatibility including the maximum memory size and the memory speed. For details, refer to the instructions in "Replacing memory" on page 82. 5. Run "Lenovo ThinkVantage Toolbox" on page 123. Chapter 10. Troubleshooting computer problems 127
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    , right-click the highlighted adapter. 5. Click Update Driver Software, and then follow the instructions on the screen. For Windows XP: 1. Click Start, and then click Control Panel. 2. Click Performance and Maintenance, and then click System. 3. Click the Hardware tab, and click the Device Manager
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    • Message: Unauthorized WAN card is plugged in - Power off and remove the WAN card. Solution: The WAN card is not supported on this computer. Remove it. Note: Depending on your computer, some models do not have a wireless WAN. Bluetooth problems For Windows 7 • Problem: Sound does not come from the
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    . After making sure of the above, turn the Bluetooth power off and then on again, or restart your computer. Then search for the device again. Note: If you are using the ThinkPad Bluetooth with Enhanced Data Rate Software, refer to the following instructions. • Problem: You cannot connect to any
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    Service Selection window. • Problem: ThinkPad Bluetooth with Enhanced Data Rate Software does not function. Solution: Do the following: 1. Turn on Bluetooth by pressing F9. 2. Click Start ➙ Control Panel. 3. Click the Performance and Maintenance icon. 4. Click the System icon. 5. Click the Hardware
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    ThinkPad Bluetooth with Enhanced Data Rate Software, you have to install it and then replace the Bluetooth driver. For more information, see Using Bluetooth. • Problem 2. Remove the external numeric keypad. 3. Turn on the computer and try using the keyboard again. If the keyboard problem is resolved
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    to apply a presentation scheme, press F6 at least three times in three seconds, and the image is displayed on the computer screen. - If you are using the ac power adapter, or using the battery and the battery status indicator is on (is green), press F8 to make the screen brighter. - If the
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    click the Troubleshoot button. Close , click the Troubleshoot button. For driver name is shown in the adapter information window. Note: The device driver Troubleshoot button. • Problem serviced. • Problem: The screen stays on even after you turn off your computer. Solution: Press and hold the power
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    Solution: To bring up the image, press F6 and select the desired monitor. If the problem persists, do the following: 1. Connect the external monitor to another computer to make sure it works. 2. Reconnect the external monitor to your computer. 3. Refer to the manual shipped with the external monitor
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    will need to wait for a moment before the image appears. 4. Right-click on the desktop, Driver tab. 11. Click Update Driver. The Hardware Update Wizard appears. 12. Click No, not this time, and then click Next. 13. Select Install from a list or specific location (Advanced), and then click Next. 14
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    pressing F6, you will need to wait for a moment before the image appears. 4. Right-click on the desktop, and click Properties to open program? If you did, have the external monitor serviced. • Problem: The Extend desktop function does not work. Solution: 10. Troubleshooting computer problems 137
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    . If it does support the display mode you have set, go to the setup menu for the monitor itself and adjust the settings there. Usually the external monitor has buttons for access to the setup menu. For details, see the reference manual for the monitor. Audio problems • Problem: Wave or MIDI sound
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    1. Click Start ➙ Control Panel. 2. Click Performance and Maintenance 3. Click System. 4. Click the Hardware tab, and then click the Device Manager button. 5. Click to your Windows online help. • Problem: A volume or balance slider cannot be moved. Chapter 10. Troubleshooting computer problems 139
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    Problem Problem Problem hardware volume control. In Windows XP, use the hardware volume control or the Wave volume control on the Volume Control window. This is because the Built-In Synthesizer Software does not support the control. • Problem • Problem: problems • Problem: cloth. • Problem: The reader
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    charge the battery when it is too hot. If the battery feels hot, detach ac power adapter, leave computer turned off and allow it to cool to room temperature. After it cools, recharge the battery. If it still cannot be charged, have it serviced. Chapter 10. Troubleshooting computer problems 141
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    indicator does not light up, have the ac power adapter and your computer serviced. Note: If your computer is a Windows 7 model, to display the power adapter (power plug) icon, click Show hidden icons in the task bar. Power problems Print these instructions now and keep it with your computer for
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    page 14, "Specifications" on page 15, and "Operating environment" on page 15. If the battery is charged and the temperature is within range, have the computer serviced. • Problem: The "critical low-battery error" message appears, and the computer immediately turns off. Solution: The battery power is
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    remove the ac power adapter and reset the computer by inserting a straightened paper clip into the emergency reset hole to turn off the computer. • Problem device. • Problem: The battery discharges slightly while Problem: The hard disk drive does not work. Solution: In the startup menu in the ThinkPad
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    that has been loaded into a DVD-RAM/CD-RW combination drive on your computer, you cannot write to it, and the following error message may be displayed: "The disc in the drive is not a writable CD or it is full. Please insert a blank, writable CD into Chapter 10. Troubleshooting computer problems 145
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    to the manuals supplied with the application. If the application still does not run correctly, contact your place of purchase or a service representative for help. Ports and connectors The following are the most common ports and connectors problems: Universal Serial Bus problems • Problem: A device
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    For Windows XP: 1. Click Start ➙ Control Panel. 2. Click System. 3. Click the Hardware tab, and click the Device Manager button. Refer to Diagnosing problems and run Lenovo ThinkVantage Toolbox for a diagnostic test of the USB connector. Chapter 10. Troubleshooting computer problems 147
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    148 User Guide
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    to Register your computer. Download system updates Downloading updated software might resolve problems you experience with your computer. To download updated software, go to the following Web site and follow the instructions on the screen:http://www.lenovo.com/support/site.wss/document.do?sitestyle
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    site at: http://support.lenovo.com This portal is updated with the latest information about the following subjects: Download Drivers & Software Diagnose & Fix Product & Service Warranty Product & Parts Detail User Guides & Manuals Research & Learn Download drivers, flash the BIOS, and update your
  • Lenovo ThinkPad Edge E420s | (English) User Guide - Page 169
    Support Center. The following services are available during the warranty period: • Problem determination - Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem. • Lenovo hardware repair - If the problem
  • Lenovo ThinkPad Edge E420s | (English) User Guide - Page 170
    Finland 09-459-6960 (30-day up and running support) +358-800-1-4260 (Warranty service and support) (Finnish) France 0238-557-450 (30-day up and running support) Hardware 0810-631-213 (Warranty service and support) Software 0810-631-020 (Warranty service and support) (French) 152 User Guide
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    131-426 (English) Nicaragua 001-800-220-1830 (Spanish) Norway 6681-1100 (30-day up and running support) 8152-1550 (Warranty service and support) (Norwegian) Panama 206-6047 001-866-434-2080 (Lenovo Customer Support Center- toll free) (Spanish) Peru 0-800-50-866 (Spanish) Chapter 11. Getting
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    support Web site at http://support.lenovo.com. Purchasing additional services During and after the warranty period, you can purchase additional services, such as support for Lenovo and non-Lenovo hardware, operating systems, and application programs; network setup and configuration; 154 User Guide
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    upgraded or extended hardware repair services; and custom installations. Service availability and service name might vary by country. For more information about these services, go to: http://www.lenovo.com/accessories/services/index.html Chapter 11. Getting support 155
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    156 User Guide
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    device is designed to be interoperable with any Bluetooth product that is compliant to Bluetooth Specification 2.1 + EDR as defined by the Bluetooth SIG. Following profiles are supported by Bluetooth device: • Generic Access • Service Discovery • Serial Port • Dial-up Networking • FAX • LAN
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    any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the policy that applies on the use of wireless devices in a specific organization (e.g., airport or hospital), you are encouraged to ask for authorization
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    regulatory notices For more information about the wireless regulatory notices, refer to the Regulatory Notice shipped with your computer. If your computer is shipped without the Regulatory Notice, you can find it on the Web site at: http://support.lenovo.com To view the Regulatory Notice on the
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    support.lenovo.com 2. In the right pane, type your computer number in the Quick Path filed, and click Go. 3. Click User's guides and manuals ThinkPad Edge E420s, machine type 4401. Federal Communications Commission Declaration of Conformity This equipment has been tested with the instructions, may
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    the laws of the Member States relating to electromagnetic compatibility. Lenovo cannot accept responsibility for any failure to satisfy the protection installation of option cards from other manufacturers. This product has been tested and found to comply with the limits for Class B Information
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    which connect to the power mains with rated current less than or equal to 20 A per phase Lenovo product service information for Taiwan Additional it on the Web site at http://support.lenovo.com. For details, refer to the instructions on "Locating wireless regulatory notices" on page 159. 162 User
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    product is not to be thrown away, but rather reclaimed upon end of life per this Directive. Users of electrical and electronic equipment (EEE) with the WEEE of Effective Utilization of Resources, Lenovo Japan provides, through its PC Collecting and Recycling Services, for the collecting, reuse, and
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    of purchase or ask for a repair service provided by Lenovo. If you have replaced it by yourself and want to dispose of the disused lithium battery, insulate it with vinyl tape, contact your place of purchase, and follow their instructions. If you use a Lenovo computer at home and need to dispose
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    operation of any other product, program, or service. Lenovo may have patents or pending patent applications covering life support applications where malfunction may result in injury or death to persons. The information contained in this document does not affect or change Lenovo product specifications
  • Lenovo ThinkPad Edge E420s | (English) User Guide - Page 184
    of Lenovo in the United States, other countries, or both: Lenovo Access Connections Active Protection System Rescue and Recovery ThinkLight ThinkPad ThinkVantage from Research In Motion Limited. Other company, product, and service names may be trademarks or service marks of others. 166 User Guide
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    Part Number: Printed in China (1P) P/N: **
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User Guide
ThinkPad Edge E420s