Netgear WC7520 WC7520 Reference Manual - Page 145
Test LED Never Turns Off, LAN Port LEDs Not On, Troubleshooting the Web Management Interface
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ProSafe 20-AP Wireless Controller WC7520 Reference Manual If the error persists, you have a hardware problem and should contact NETGEAR Technical Support. Test LED Never Turns Off When the wireless controller is powered on, the Test LED turns on for approximately 2 minutes and then turns off when the wireless controller has completed its initialization. If the Test LED remains on, there is a fault within the wireless controller. If the Test LED is still on more than several minutes minute after power up: • Turn the power off, and then turn it on again to see if the wireless controller recovers. • Reset the wireless controller's configuration to factory defaults settings. Doing so sets the wireless controller's IP address to 192.168.0.250. This procedure is explained in Rebooting or Resetting the Wireless Controller on page 105. If the error persists, you might have a hardware problem and should contact NETGEAR Technical Support. LAN Port LEDs Not On If the LAN LEDs do not light when the Ethernet connection is made, check the following: • Make sure that the Ethernet cable connections are secure at the wireless controller and at the hub, switch, or router. • Make sure that power is turned on to the connected hub, switch, or router. • Be sure that you are using the correct cables: Troubleshooting the Web Management Interface If you are unable to access the wireless controller's Web Management Interface from a PC on your local network, try to isolate the problem. It is most likely one of the following: Ethernet Cabling Check the Ethernet connection between the PC and the wireless controller as described in the previous section (see LAN Port LEDs Not On ). IP Address Configuration • Make sure your PC's IP address is on the same subnet as the wireless controller. If you are using the recommended addressing scheme, make sure you PC's has a static IP address of 192.168.0.210 and a subnet of 255.255.255.0. Chapter 12: Troubleshooting | 145