Brother International HL-2400C Service Manual - Page 511

CHAPTER 6 TROUBLESHOOTING CHAPTER 6 TROUBLE SHOOTING TROUBLESHOOTING If any problems occur, the printer automatically stops printing, diagnoses the problem, and displays the corresponding message to alert you. Take the appropriate action, referring to the following tables. If you cannot clear the problem, consult the dealer where you purchased the printer. Inform the dealer of the message number for quick troubleshooting. Operator Call Messages When any of the following messages appear, the printer stops operating. Operator Call Message CHECK XXXXXXX 12 COVER OPEN FRONT 12 COVER OPEN TOP 12 COVER OPEN REAR 13 JAM XXXXXX 14 NO CARTRIDGE XXXX COLOR XX NO CASSETTE 16 TONER EMPTY XXXX COLOR Meaning Action Check the paper tray. Check the adjustment lever at XXXXXXX is TRAY 1/ TRAY 2. the bottom of the upper paper cassette and adjust to the correct setting in when the CHECK TRAY 1 message appears. Load a stack of paper into the cassette. The Front cover of the printer Close the Front cover. is open. The Top cover of the printer is Close the Top cover. open. The Rear Access cover of the Close the Rear Access cover. printer is open. Paper is jammed in the Remove the jammed paper printer. XXXXXX is DRUM/ from the indicated area. FEEDER/ INSIDE/ REAR. See 'Paper Jams' section in this chapter. A toner cartridge is not Install the toner cartridge. installed in the printer.XXXX indicates colors. The Media Cassette is not Install the Media Cassette. installed. XX is T1/ T2. The printer has almost run out Remove the toner cartridge, of toner: you may print rock it several times at 45°, another 50 pages. (The Alarm and install it again or replace LED lights at the same time.) the toner cartridge with a new XXXX indicates colors. one. 6-1