Dell PowerEdge 4300 Dell PowerEdge 4300 Systems Installation and Troubleshooti - Page 121

Checking Inside the Computer

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10. Check the SCSI cable connections to the tape drive and to the SCSI host adapter connector. If the tape drive is an internal device, check the DC power cable connection to the tape drive. Are the cables firmly connected? Yes. Go to step 12. No. Go to step 11. 11. Reseat the cable connectors, replace the support panel, and replace the computer cover. Reconnect the system to the electrical outlet and turn it on. Is the problem resolved? Yes. You have fixed the problem. No. Go to step 12. 12. Turn off the system, including any attached peripherals, and disconnect the power cable from its electrical outlet. Then remove the computer cover. 13. Remove the tape drive. Then verify that the tape drive is configured for a unique SCSI ID number and that the tape drive is terminated or not terminated as appropriate. See the documentation for the tape drive for instructions on selecting the SCSI ID and enabling or disabling termination. Is the tape drive configured correctly? Yes. Go to step 16. No. Go to step 14. 14. Reconfigure the tape drive's SCSI ID and termination settings as appropriate. Reinstall the tape drive, replace the computer cover, and reconnect the system to the electrical outlet and turn it on. Is the problem resolved? Yes. The tape drive was configured incorrectly. You have fixed the problem. No. Go to step 15. 15. Repeat steps 7 through 9. Checking Inside the Computer 7-33

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Checking Inside the Computer
7-33
10.
Check the SCSI cable connections to the tape drive and to the SCSI host adapter
connector. If the tape drive is an internal device, check the DC power cable con-
nection to the tape drive.
Are the cables firmly connected?
Yes.
Go to step 12.
No.
Go to step 11.
11.
Reseat the cable connectors, replace the support panel, and replace the com-
puter cover. Reconnect the system to the electrical outlet and turn it on.
Is the problem resolved?
Yes.
You have fixed the problem.
No.
Go to step 12.
12.
Turn off the system, including any attached peripherals, and disconnect the
power cable from its electrical outlet. Then remove the computer cover.
13.
Remove the tape drive. Then verify that the tape drive is configured for a unique
SCSI ID number and that the tape drive is terminated or not terminated as
appropriate.
See the documentation for the tape drive for instructions on selecting the SCSI
ID and enabling or disabling termination.
Is the tape drive configured correctly?
Yes.
Go to step 16.
No.
Go to step 14.
14.
Reconfigure the tape drive’s SCSI ID and termination settings as appropriate.
Reinstall the tape drive, replace the computer cover, and reconnect the system to
the electrical outlet and turn it on.
Is the problem resolved?
Yes.
The tape drive was configured incorrectly. You have fixed the problem.
No.
Go to step 15.
15.
Repeat steps 7 through 9.