Dell PowerEdge 4300 Dell PowerEdge 4300 Systems Installation and Troubleshooti - Page 23

Go to Alert Log Messages From the Dell OpenManage HIP Application

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If your Dell PowerEdge 4300 computer system is not working as expected, begin troubleshooting using the procedures in this chapter. This chapter guides you through some initial checks and procedures that can solve basic computer problems. It can also direct you to the appropriate chapter in this guide for detailed troubleshooting information and procedures to solve more complex problems. NOTE: When you see the question "Is the problem resolved?" in a troubleshooting procedure, perform the operation that caused the problem. If the system is behaving erratically, back up the files immediately. See the documentation that came with the operating system for instructions on how to back up the files. The following procedure leads you through the checks necessary to solve some basic computer problems: 1. Was an alert message issued by the Dell OpenManage™ Hardware Instrumenta- tion Package (HIP) server management application? Yes. Go to "Alert Log Messages From the Dell OpenManage HIP Application" in Chapter 3. No. Go to step 2. 2. Is the computer wet or damaged? Yes. Go to Chapter 7, "Checking Inside the Computer." No. Go to step 3. Checking the Basics 2-1

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Checking the Basics
2-1
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&KHFNLQJ±WKH±%DVLFV±
If your Dell PowerEdge 4300 computer system is not working as expected, begin
troubleshooting using the procedures in this chapter. This chapter guides you through
some initial checks and procedures that can solve basic computer problems. It can
also direct you to the appropriate chapter in this guide for detailed troubleshooting
information and procedures to solve more complex problems.
NOTE: When you see the question “Is the problem resolved?” in a troubleshooting
procedure, perform the operation that caused the problem.
%DFNLQJ±8S±)LOHV
If the system is behaving erratically, back up the files immediately. See the documen-
tation that came with the operating system for instructions on how to back up the
files.
%DVLF±&KHFNV
The following procedure leads you through the checks necessary to solve some basic
computer problems:
1.
Was an alert message issued by the Dell OpenManage™ Hardware Instrumenta-
tion Package (HIP) server management application?
Yes.
Go to “Alert Log Messages From the Dell OpenManage HIP Application” in
Chapter 3.
No.
Go to step 2.
2.
Is the computer wet or damaged?
Yes.
Go to Chapter 7, “Checking Inside the Computer.”
No.
Go to step 3.