Dell PowerEdge 4300 Dell PowerEdge 4300 Systems Installation and Troubleshooti - Page 41

Run the Video Test Group in the Dell Diag

Page 41 highlights

3-3-2 3-3-3 3-3-4 3-4-1 System configuration check failure Keyboard controller not detected Screen initialization failure Screen-retrace test failure Replace the system board. See Chapter 11, "Getting Help," for instructions on obtaining technical assistance. Run the Video Test Group in the Dell Diagnostics. See Chapter 5, "Running the Dell Diagnostics." 3-4-2 4-2-1 4-2-2 Search for video ROM failure No timer tick Shutdown failure Replace the system board. See Chapter 11, "Getting Help," for instructions on obtaining technical assistance. 4-2-3 Gate A20 failure 4-2-4 Unexpected interrupt in protected mode Ensure that all expansion cards are properly seated, and then reboot the system. 4-3-1 Faulty or improperly seated DIMM Remove and reseat the DIMMs. If the problem persists, replace the DIMMs. See "Adding Memory" in Chapter 8 for instructions on installing or removing DIMMs. 4-3-3 Defective system board Replace the system board. See Chapter 11, "Getting Help," for instructions on obtaining technical assistance. 4-3-4 Time-of-day clock stopped Replace the battery (see Chapter 8, "Installing System Board Options"). If the problem persists, replace the system board. See Chapter 11, "Getting Help," for instructions on obtaining technical assistance. 4-4-1 4-4-2 Super I/O controller failure Parallel-port test failure (defective system board) Replace the system board. See Chapter 11, "Getting Help," for instructions on obtaining technical assistance. NOTE: For the full name of an abbreviation or acronym used in this table, see the abbreviations and acronyms list that precedes the Index. Messages and Codes 3-11

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
  • 204
  • 205
  • 206
  • 207
  • 208
  • 209
  • 210
  • 211
  • 212
  • 213
  • 214
  • 215
  • 216
  • 217

Messages and Codes
3-11
3-3-2
3-3-3
System configuration
check failure
Keyboard controller not
detected
Replace the system board. See Chapter 11,
“Getting Help,” for instructions on obtain-
ing technical assistance.
3-3-4
3-4-1
3-4-2
Screen initialization
failure
Screen-retrace test
failure
Search for video ROM
failure
Run the Video Test Group in the Dell Diag-
nostics. See Chapter 5, “Running the Dell
Diagnostics.”
4-2-1
4-2-2
4-2-3
No timer tick
Shutdown failure
Gate A20 failure
Replace the system board. See Chapter 11,
“Getting Help,” for instructions on obtain-
ing technical assistance.
4-2-4
Unexpected interrupt in
protected mode
Ensure that all expansion cards are prop-
erly seated, and then reboot the system.
4-3-1
Faulty or improperly
seated DIMM
Remove and reseat the DIMMs. If the
problem persists, replace the DIMMs. See
“Adding Memory” in Chapter 8 for instruc-
tions on installing or removing DIMMs.
4-3-3
Defective system board
Replace the system board. See Chapter 11,
“Getting Help,” for instructions on obtain-
ing technical assistance.
4-3-4
Time-of-day clock
stopped
Replace the battery (see Chapter 8,
“Installing System Board Options”). If the
problem persists, replace the system
board. See Chapter 11, “Getting Help,” for
instructions on obtaining technical
assistance.
4-4-1
4-4-2
Super I/O controller
failure
Parallel-port test failure
(defective system board)
Replace the system board. See Chapter 11,
“Getting Help,” for instructions on obtain-
ing technical assistance.
7DEOH±¸¶·µ±±6\VWHP±%HHS±&RGHV
±²FRQWLQXHG³
&RGH
&DXVH
&RUUHFWLYH²$FWLRQ
NOTE: For the full name of an abbreviation or acronym used in this table, see the abbreviations and
acronyms list that precedes the Index.