HP Latex 110 Users Guide - Page 40
Useful links, When you need help, Telephone number
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2 Useful links Product documentation: http://www.hp.com/go/latex110/manuals/ User training (quick guide) is already installed in your computer. To reinstall: http://www.hp.com/go/ latex110/quickguide/ Videos about how to use the printer: http:/www.hp.com/supportvideos/ or http://www.youtube.com/ HPSupportAdvanced Substrate presets: http://www.hp.com/go/mediasolutionslocator (see HP Media Locator on page 73) HP Support: http://www.hp.com/go/latex110/support/ Embedded Web Server: Use the printer's IP address (see Access the Embedded Web Server on page 19) Registration and communication with HP: http://www.hp.com/communities/HPLatex/. When you need help Contact HP Support on the Web as shown above. Help is also available to you by telephone. What to do before you call: ● Review the troubleshooting suggestions in this guide. ● Review your RIP's documentation, if relevant. ● Please have the following information available: ◦ The printer you are using: the product number, the serial number and the service ID NOTE: This information is available from the front panel: press . You may also find it on a label at the rear of the printer. ◦ If there is an error code on the front panel, note it down; see Front-panel error codes on page 137 ◦ The RIP you are using, and its version number ◦ If you have a print-quality problem: the substrate reference, and the name and origin of the substrate preset used to print on it. ◦ The service information report (see Service information on page 35) Telephone number Your HP Support telephone number is available on the Web: see http://www8.hp.com/us/en/contact-hp/wwphone-assist.html. 34 Chapter 2 Useful links ENWW