HP Latex 110 Users Guide - Page 40

Useful links, When you need help, Telephone number

Page 40 highlights

2 Useful links Product documentation: http://www.hp.com/go/latex110/manuals/ User training (quick guide) is already installed in your computer. To reinstall: http://www.hp.com/go/ latex110/quickguide/ Videos about how to use the printer: http:/www.hp.com/supportvideos/ or http://www.youtube.com/ HPSupportAdvanced Substrate presets: http://www.hp.com/go/mediasolutionslocator (see HP Media Locator on page 73) HP Support: http://www.hp.com/go/latex110/support/ Embedded Web Server: Use the printer's IP address (see Access the Embedded Web Server on page 19) Registration and communication with HP: http://www.hp.com/communities/HPLatex/. When you need help Contact HP Support on the Web as shown above. Help is also available to you by telephone. What to do before you call: ● Review the troubleshooting suggestions in this guide. ● Review your RIP's documentation, if relevant. ● Please have the following information available: ◦ The printer you are using: the product number, the serial number and the service ID NOTE: This information is available from the front panel: press . You may also find it on a label at the rear of the printer. ◦ If there is an error code on the front panel, note it down; see Front-panel error codes on page 137 ◦ The RIP you are using, and its version number ◦ If you have a print-quality problem: the substrate reference, and the name and origin of the substrate preset used to print on it. ◦ The service information report (see Service information on page 35) Telephone number Your HP Support telephone number is available on the Web: see http://www8.hp.com/us/en/contact-hp/wwphone-assist.html. 34 Chapter 2 Useful links ENWW

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2
Useful links
Product documentation:
go/latex110/manuals/
User training (quick guide) is already installed in your computer. To reinstall:
go/
latex110/quickguide/
Videos about how to use the printer:
http:/www.hp.com/supportvideos/
or
HPSupportAdvanced
Substrate presets:
go/mediasolutionslocator
(see
HP Media Locator
on page
73
)
HP Support:
go/latex110/support/
Embedded Web Server: Use the printer’s IP address (see
Access the Embedded Web Server
on page
19
)
Registration and communication with HP:
communities/HPLatex/
.
When you need help
Contact HP Support on the Web as shown above.
Help is also available to you by telephone. What to do before you call:
Review the troubleshooting suggestions in this guide.
Review your RIP's documentation, if relevant.
Please have the following information available:
The printer you are using: the product number, the serial number and the service ID
NOTE:
This information is available from the front panel: press
. You may also find it on a
label at the rear of the printer.
If there is an error code on the front panel, note it down; see
Front-panel error codes
on page
137
The RIP you are using, and its version number
If you have a print-quality problem: the substrate reference, and the name and origin of the
substrate preset used to print on it.
The service information report (see
Service information
on page
35
)
Telephone number
Your HP Support telephone number is available on the Web: see
us/en/contact-hp/ww-
phone-assist.html
.
34
Chapter 2
Useful links
ENWW