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HP Latex 2700 User Guide 3 - Page 13

Mechanical hazard, following precautions

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To avoid the risk of fire, take the following precautions: ● Use the power supply voltage specified on the nameplate. ● Connect the power cords to dedicated lines, each protected by a branch circuit breaker according to the information detailed in the site preparation guide. ● Do not insert objects through slots in the printer. ● Take care not to spill liquid on the printer. After cleaning, make sure all components are dry before using the printer again. ● Do not use aerosol products that contain flammable gases inside or around the printer. Do not operate the printer in an explosive atmosphere. ● Do not block or cover the openings of the printer. ● Do not attempt to modify the drying or curing module, or the e-cabinet. ● Ensure that the operating temperature of the substrate recommended by the manufacturer is not exceeded. If this information is not available, ask the manufacturer. Do not load substrates that cannot be used at an operating temperature above 125°C (257°F). ● Do not load substrates with auto-ignition temperatures below 250°C (482°F). See note below. No ignition sources are close to the substrate. NOTE: Test method based on EN ISO 6942:2002; Evaluation of materials and material assemblies when exposed to a source of radiant heat, method B. The test conditions, to determine the temperature when the substrate starts ignition (either flame or glow) were: Heat flux density: 30 kW/m², Copper calorimeter, K type thermocouple. ● Proper maintenance and genuine HP consumables are required to ensure that the printer operates safely as designed. The use of non-HP consumables (foams, filters, printhead cleaning roll, and inks) may present a risk of fire. LED array supports, beam, and enclosures can reach high temperatures. To avoid the risk of fire, take the following precautions: ● Take special care with zones marked with warning labels. ● Do not place objects covering LED array supports, beam, and enclosures. ● Take care not to spill liquid on the accessory. After cleaning, make sure all components are dry before using the printer. ● Do not attempt to modify LED array supports, beam, and enclosures. Mechanical hazard The printer has moving parts that could cause injury. To avoid personal injury, take the following precautions when working close to the printer and the (optional) in-line slitters. ● Keep your clothing and all parts of your body away from the printer's moving parts. ● Avoid wearing necklaces, bracelets, and other hanging objects. ● If your hair is long, try to secure it so that it will not fall into the printer. ● Take care that sleeves or gloves do not get caught in the printer's moving parts. 6 Chapter 1 Introduction

Section	Page
Introduction	8
Welcome to your printer	8
Printer accessories and consumables	9
Documentation and useful links	9
Safety precautions	10
Main components	20
Printer software	22
Turn on the printer for the first time	22
Turn the printer on and off	23
Move the printer	24
Printer status beacon	25
HP Internal Print Server	27
Start the Internal Print Server	27
Internal Print Server widgets	28
Printer status and alerts	29
Update the printer’s firmware and software (Internal Print Server)	30
Internal Print Server settings and preferences	34
RIP distribution	35
Install and configure the RIP software	36
Install ONYX software and set up the driver	36
Install Caldera software and set up the driver	38
Printing workflows integration	41
Introduction to JDF	41
Benefits of working with JDF for file submission	41
Creating JDF job tickets	41
What printer information can be communicated to an MIS?	42
How to integrate the printer into the Caldera RIP	42
How to integrate the printer into the Onyx RIP	42
Job submission methods	42
How to integrate the printer into an MIS system or production control software	43
Handle the substrate	44
Supported substrate types	44
Supported HP substrates	46
Substrate tips	47
Color consistency	48
Substrate configurations	49
Prepare to print	50
Substrate edge holders	51
Load a roll onto the spindle	53
Load a roll into the printer	55
Double-sided printing	63
Output-platen light	67
Consistency mode (optimize for tiling)	67
Optimize for ink consumption	68
Create and manage print jobs	70
Add a new print job	70
Substrate presets	72
Use a new substrate	72
Prepare the printer for a new substrate	72
Add a substrate preset	72
Online substrate manager	78
Edit a substrate preset	83
Remove a substrate preset	86
Export multiple presets	86
Job properties	86
Set the carriage beam position	88
Handle the ink system	90
Ink system components	90
How to work with ink system components	93
Printing with white ink (2700W only)	120
Printer calibration	132
Align the printheads	132
Possible difficulties with printhead alignment	138
Color calibration	139
Color consistency between different HP Latex 2700 series printers	141
Color profiles	141
Substrate-advance compensation	141
Calibrations specific to one substrate preset	146
Recommended calibrations after particular events	146
Accessories	147
Accessory compatibility	147
Spindle	147
Dual-roll printing	148
Jumbo dual-roll kit	150
Diverter roller	151
In-line slitters	152
Substrate saver	154
Ink collector	159
Roll to free fall	164
Roll to collector	164
Hardware maintenance	166
Safety precautions	166
Maintenance resources	166
Summary of maintenance operations	168
How to perform maintenance operations	169
Diagnostics	266
Troubleshoot substrate issues	269
Substrate cannot be loaded successfully	269
Substrate has jammed	269
Substrate is not attached to the core and/or spindle	270
Substrate is not flat	271
Spindle latch suddenly opens during printer operation	271
Substrate advances with a loud continuous sound of vibration	271
There is skew or telescoping on the output spindle	272
There are wrinkles and ink smears on the substrate	273
There are ink marks on the substrate	276
Substrate sticks to the platen	276
There are physical marks on the substrate	277
There are drops of ink on the substrate	278
Print is shorter than expected	279
How to achieve better consistency between jobs of the same length	279
Collector stops winding	280
Collector occasionally fails to work correctly	280
Collector winds in the wrong direction	281
Substrate is detached or winds around the collector in the wrong direction	281
There is skew or telescoping on the collector	281
Substrate has jammed on the collector	281
Troubleshoot print-quality issues	282
General advice	282
Basic and advanced troubleshooting	283
Troubleshoot ink cartridge and printhead issues	298
Ink cartridges	298
Printheads	299
Printhead cleaning roll errors	304
Troubleshoot other issues	305
Printer does not start	305
Printer does not print	305
Printer cannot be restarted from the Internal Print Server	305
Printer seems slow	306
Request to reinitialize the carriage	306
Internal Print Server cannot detect the printer	306
Color calibration fails	306
Movable Slot System sensor errors	307
When you need help	309
HP Customer Care	309
HP PrintOS: the cloud-based platform for print specialists	309
Printer specifications	330
Functional specifications	330
Physical specifications	331
Memory specifications	332
Power specifications	332
Air supply requirements (pneumatic spindle)	332
Environmental specifications	333
Acoustic specifications	333
Flexible substrate recommendations	335
Predefined substrate settings	335
Self-adhesive vinyls	335
PVC banners	336
Papers	336
Textiles	337
Flexible films	337
Print-quality-troubleshooting summary table	339
Glossary	340

Match case Limit results 1 per page

To avoid the risk of ﬁre, take the following precautions:

●

Use the power supply voltage speciﬁed on the nameplate.

●

Connect the power cords to dedicated lines, each protected by a branch circuit breaker according to the

information detailed in the site preparation guide.

●

Do not insert objects through slots in the printer.

●

Take care not to spill liquid on the printer. After cleaning, make sure all components are dry before using the

printer again.

●

Do not use aerosol products that contain ﬂammable gases inside or around the printer. Do not operate the

printer in an explosive atmosphere.

●

Do not block or cover the openings of the printer.

●

Do not attempt to modify the drying or curing module, or the e-cabinet.

●

Ensure that the operating temperature of the substrate recommended by the manufacturer is not exceeded.

If this information is not available, ask the manufacturer. Do not load substrates that cannot be used at an

operating temperature above 125°C (257°F).

●

Do not load substrates with auto-ignition temperatures below 250°C (482°F). See note below. No ignition

sources are close to the substrate.

NOTE:

Test method based on EN ISO 6942:2002; Evaluation of materials and material assemblies when

exposed to a source of radiant heat, method B. The test conditions, to determine the temperature when

the substrate starts ignition (either ﬂame or glow) were: Heat ﬂux density: 30 kW/m², Copper calorimeter, K

type thermocouple.

●

Proper maintenance and genuine HP consumables are required to ensure that the printer operates safely as

designed. The use of non-HP consumables (foams, ﬁlters, printhead cleaning roll, and inks) may present a

risk of ﬁre.

LED array supports, beam, and enclosures can reach high temperatures. To avoid the risk of ﬁre, take the

following precautions:

●

Take special care with zones marked with warning labels.

●

Do not place objects covering LED array supports, beam, and enclosures.

●

Take care not to spill liquid on the accessory. After cleaning, make sure all components are dry before using

the printer.

●

Do not attempt to modify LED array supports, beam, and enclosures.

Mechanical hazard

The printer has moving parts that could cause injury. To avoid personal injury, take the following precautions

when working close to the printer and the (optional) in-line slitters.

●

Keep your clothing and all parts of your body away from the printer's moving parts.

●

Avoid wearing necklaces, bracelets, and other hanging objects.

●

If your hair is long, try to secure it so that it will not fall into the printer.

●

Take care that sleeves or gloves do not get caught in the printer's moving parts.

Chapter 1

Introduction