HP Latex 2700 User Guide 3 - Page 285
Advanced print-quality troubleshooting, Substrate-advance sensor check, Printhead alignment
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Substrate-advance sensor check Run the OMAS diagnostic test. NOTE: OMAS stands for Optical Media Advance Sensor, usually known as the substrate-advance sensor in this guide. The test will tell you whether the substrate-advance sensor is working correctly or not (either dirty or damaged). If the substrate-advance sensor is dirty, clean the sensor. See Clean the substrate-advance sensor on page 174. For best results, cleaning the substrate-advance sensor is included in the printer's weekly maintenance. Printhead alignment Perform the printhead alignment, manual or automatic. The result of the alignment can be verified and modified with the printhead-alignment verification plot. See Manual alignment procedure on page 127. Advanced print-quality troubleshooting If the basic print-quality troubleshooting does not solve the problem, here are some further procedures that you can try. One of the most important parts of print-quality troubleshooting is to ensure that the printheads are healthy. See Printhead-health troubleshooting on page 294. Print-quality artifacts troubleshooting The following sections provide details for this topic. Horizontal banding Horizontal banding means that your print suffers from added horizontal lines or bands, in a regular pattern. They can look different depending on the cause: Thin dark lines These are thin dark lines across the entire image with certain frequency, more easily seen in solid area fills. There are two likely causes: ● Printhead alignment. This is a clear contributor to banding. If printheads are not correctly aligned, the misplaced dots could correlate directly with the severity of the banding, by putting more ink in the same place and thus creating darker lines. To check printhead alignment, print the printhead-alignment verification plot (see Manual alignment procedure on page 127). The biggest contributor to thin-dark-line banding caused by printhead alignment is inter-color misalignment (misalignment between different colors). TIP: Fine-tune the alignment by identifiying the offenders in the printhead-alignment verification plot. See Manual alignment procedure on page 127. ● Substrate advance. Before trying to adjust any parameter, make the following checks: - Check that no substrate-advance factor was set earlier that could prevent the substrate-advance sensor from working correctly. 278 Chapter 14 Troubleshoot print-quality issues