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HP Latex 2700 User Guide 3 - Page 29

Printer status and alerts

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The Internal Print Server provides the following widgets: ● The Substrate widget helps you to identify the loaded substrate and to change its properties. You can also use it to load or unload the substrate. You can check the type and the size of the loaded substrate. ● The Ink cartridges widget shows the amount of ink in the cartridges. In the expanded view, you can see detailed information on each cartridge, including its expiry date and serial number. ● The Printheads widget shows the status of each printhead, and gives a graphical illustration of any issue. You can also use it to start printhead alignment and replacement processes. ● The Queue management widget shows the status of the printer and the job queues. ● The System widget shows the status of the printer subsystems, with alerts, system errors, and other information about the health of the system. From here you can reinitialize a subsystem without restarting the whole printer, which allows you to recover quickly from a substrate jam. ● The Maintenance widget shows the complete list of printer maintenance tasks, sorted by the dates on which they are next due. There is a Today section for tasks that should be done immediately, and an Overdue section for tasks that should have been done already. You can see in the list the frequency of each task, the time needed to execute it, and security considerations; and you can launch a maintenance task. Printer status and alerts The Internal Print Server displays the general status of the printer. General notifications appear in the system widget; more specific alerts appear in the appropriate widget (see Internal Print Server widgets on page 21). Tap the widget for more information about the alert. 22 Chapter 2 HP Internal Print Server

Section	Page
Introduction	8
Welcome to your printer	8
Printer accessories and consumables	9
Documentation and useful links	9
Safety precautions	10
Main components	20
Printer software	22
Turn on the printer for the first time	22
Turn the printer on and off	23
Move the printer	24
Printer status beacon	25
HP Internal Print Server	27
Start the Internal Print Server	27
Internal Print Server widgets	28
Printer status and alerts	29
Update the printer’s firmware and software (Internal Print Server)	30
Internal Print Server settings and preferences	34
RIP distribution	35
Install and configure the RIP software	36
Install ONYX software and set up the driver	36
Install Caldera software and set up the driver	38
Printing workflows integration	41
Introduction to JDF	41
Benefits of working with JDF for file submission	41
Creating JDF job tickets	41
What printer information can be communicated to an MIS?	42
How to integrate the printer into the Caldera RIP	42
How to integrate the printer into the Onyx RIP	42
Job submission methods	42
How to integrate the printer into an MIS system or production control software	43
Handle the substrate	44
Supported substrate types	44
Supported HP substrates	46
Substrate tips	47
Color consistency	48
Substrate configurations	49
Prepare to print	50
Substrate edge holders	51
Load a roll onto the spindle	53
Load a roll into the printer	55
Double-sided printing	63
Output-platen light	67
Consistency mode (optimize for tiling)	67
Optimize for ink consumption	68
Create and manage print jobs	70
Add a new print job	70
Substrate presets	72
Use a new substrate	72
Prepare the printer for a new substrate	72
Add a substrate preset	72
Online substrate manager	78
Edit a substrate preset	83
Remove a substrate preset	86
Export multiple presets	86
Job properties	86
Set the carriage beam position	88
Handle the ink system	90
Ink system components	90
How to work with ink system components	93
Printing with white ink (2700W only)	120
Printer calibration	132
Align the printheads	132
Possible difficulties with printhead alignment	138
Color calibration	139
Color consistency between different HP Latex 2700 series printers	141
Color profiles	141
Substrate-advance compensation	141
Calibrations specific to one substrate preset	146
Recommended calibrations after particular events	146
Accessories	147
Accessory compatibility	147
Spindle	147
Dual-roll printing	148
Jumbo dual-roll kit	150
Diverter roller	151
In-line slitters	152
Substrate saver	154
Ink collector	159
Roll to free fall	164
Roll to collector	164
Hardware maintenance	166
Safety precautions	166
Maintenance resources	166
Summary of maintenance operations	168
How to perform maintenance operations	169
Diagnostics	266
Troubleshoot substrate issues	269
Substrate cannot be loaded successfully	269
Substrate has jammed	269
Substrate is not attached to the core and/or spindle	270
Substrate is not flat	271
Spindle latch suddenly opens during printer operation	271
Substrate advances with a loud continuous sound of vibration	271
There is skew or telescoping on the output spindle	272
There are wrinkles and ink smears on the substrate	273
There are ink marks on the substrate	276
Substrate sticks to the platen	276
There are physical marks on the substrate	277
There are drops of ink on the substrate	278
Print is shorter than expected	279
How to achieve better consistency between jobs of the same length	279
Collector stops winding	280
Collector occasionally fails to work correctly	280
Collector winds in the wrong direction	281
Substrate is detached or winds around the collector in the wrong direction	281
There is skew or telescoping on the collector	281
Substrate has jammed on the collector	281
Troubleshoot print-quality issues	282
General advice	282
Basic and advanced troubleshooting	283
Troubleshoot ink cartridge and printhead issues	298
Ink cartridges	298
Printheads	299
Printhead cleaning roll errors	304
Troubleshoot other issues	305
Printer does not start	305
Printer does not print	305
Printer cannot be restarted from the Internal Print Server	305
Printer seems slow	306
Request to reinitialize the carriage	306
Internal Print Server cannot detect the printer	306
Color calibration fails	306
Movable Slot System sensor errors	307
When you need help	309
HP Customer Care	309
HP PrintOS: the cloud-based platform for print specialists	309
Printer specifications	330
Functional specifications	330
Physical specifications	331
Memory specifications	332
Power specifications	332
Air supply requirements (pneumatic spindle)	332
Environmental specifications	333
Acoustic specifications	333
Flexible substrate recommendations	335
Predefined substrate settings	335
Self-adhesive vinyls	335
PVC banners	336
Papers	336
Textiles	337
Flexible films	337
Print-quality-troubleshooting summary table	339
Glossary	340

Match case Limit results 1 per page

The Internal Print Server provides the following widgets:

●

The

Substrate

widget helps you to identify the loaded substrate and to change its properties. You can also

use it to load or unload the substrate. You can check the type and the size of the loaded substrate.

●

The

Ink cartridges

widget shows the amount of ink in the cartridges. In the expanded view, you can see

detailed information on each cartridge, including its expiry date and serial number.

●

The

Printheads

widget shows the status of each printhead, and gives a graphical illustration of any issue.

You can also use it to start printhead alignment and replacement processes.

●

The

Queue management

widget shows the status of the printer and the job queues.

●

The

System

widget shows the status of the printer subsystems, with alerts, system errors, and other

information about the health of the system. From here you can reinitialize a subsystem without restarting

the whole printer, which allows you to recover quickly from a substrate jam.

●

The

Maintenance

widget shows the complete list of printer maintenance tasks, sorted by the dates on which

they are next due. There is a Today section for tasks that should be done immediately, and an Overdue

section for tasks that should have been done already. You can see in the list the frequency of each task, the

time needed to execute it, and security considerations; and you can launch a maintenance task.

Printer status and alerts

The Internal Print Server displays the general status of the printer.

General notiﬁcations appear in the system widget; more speciﬁc alerts appear in the appropriate widget (see