HP Latex 2700 User Guide 3 - Page 277
There are physical marks on the substrate
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5. Increase vacuum and tensions step by step (i to v) following the table below, until you find settings that work. Vacuum and tensions Substrate category Recommended i ii iii iv v Generic Vinyl 150 60 150 60 200 60 200 70 200 70 250 80 Generic Cast Vinyl 50 100 35 55 100 45 55 150 60 60 200 75 65 250 80 70 300 100 PVC Banner 30 100 60 40 100 60 55 100 65 80 200 70 85 300 75 100 350 85 60 65 70 75 80 85 Coated Paper and Wallpaper 150 60 150 65 200 65 250 70 300 75 350 85 50 55 55 60 65 85 Offset Paper 150 60 150 65 200 65 250 70 300 75 350 85 PET Film 50 100 60 55 100 65 55 100 70 60 200 70 65 250 75 85 350 85 PP PE Film and Banner 55 150 60 60 150 65 65 150 70 75 250 70 80 300 75 85 350 85 50 55 60 70 80 85 Canvas 150 70 150 75 150 80 250 80 300 85 350 85 55 60 65 75 80 85 Generic Textile 0 50 50 50 100 60 150 65 250 70 350 85 40 45 50 60 75 85 There are physical marks on the substrate This only can occur when substrates sensitive to permanent deformation are used. These marks are usually seen in isolated areas and mainly caused by high curing temperature or substrate tensions. Here are some suggested ways to correct the problem: 1. Check that the substrate you are using is the same type as the one you have selected in the Internal Print Server. 2. Check that you are using the generic substrate preset for the substrate category. The use of incorrect values could cause incorrect substrate behavior. 3. Reload the substrate and try to minimize skew while loading. Check that you are loading the substrate using the correct procedure. 4. Try to reduce curing temperature and ink quantity if possible, and raise the curing airflow to help in reducing the substrate deformation. 270 Chapter 13 Troubleshoot substrate issues