Lexmark X644E Service Manual - Page 104

7002-xxx User attendance messages-paper jams and paper handling errors (2xx.xx) Code Sub code Description Possible causes Action 201 .94 202 .00 Expected wide page not detected by narrow media sensor, possible accordion jam. Fuser page count is not available. • Page did not enter or exit fuser nip cleanly. • Narrow media sensor not functioning correctly. • Actual page is narrow when wide page was expected. Paper jam at fuser exit or redrive area. Fuser page count between 0 and 99,999. Page may be jammed in fuser exit or redrive area. • If label media, ensure front edge meets 1/8 inch requirement. • Check the fuser for wear or contamination. If a problem is found, replace the fuser assembly. See "Fuser assembly removal" on page 4-79. • If media is narrow, then turn off first sheet detection (In Diagnostics Menu, PRINTER SETUP, Engine Settings 3. Select 16 and touch Submit). • The fuser narrow media sensor may not be functioning properly. Go to "Fuser narrow media sensor service check" on page 2-139. • Make sure the redrive door is complete closed. • Check the fuser for any signs of wear or contamination. If any are found, replace the fuser assembly. See "Fuser assembly removal" on page 4-79. • Turn media over to reduce +W curl. • Check upper redrive diverter and diverter spring for any signs of damage, a loose spring, or binding parts. Repair the redrive as necessary. • Check any installed output option(s) that may be installed for correct installation and alignment. • The fuser exit sensor may not be functioning properly. Go to "Fuser exit sensor service check" on page 2-138. 2-66 Service Manual