Lexmark X644E Service Manual - Page 127

7002-xxx User attendance messages-paper jams and paper handling errors (2xx.xx) Code Sub code Description Possible causes Action 244 .05 244 .06 244 .10 244 .13 244 .15 244 .16 244 .17 245 .00 245 .02 245 .03 Option tray pass thru sensor never became uncovered. Paper jam Failed sensor Failed to pick from tray 4 • Paper jam around autocompensator • Faulty motor cable • Faulty motor • Autocompensator gear bind • Failed controller card Failure to feed from tray 4. Failure to feed. Possible causes include: • Edge locking • Worn or contaminated pick tires • Overfilling of tray past fill line • Failed sensor Paper over tray 4 pass thru sensor on warm-up. • Paper left in path. • Failed pass thru sensor Late feed from a tray • interfered with the pick retry. Failed to feed from tray 4. Pages in the paper path have been flushed to the output bin. Failure to feed. Possible causes include: • Edge locking • Worn or contaminated pick tires • Overfilling of tray past fill line • Could also be a failed pass thru sensor One or more trays location above the source tray have been removed. • Tray removed • Sensors faulty Paper jam near tray 5. • Paper jam • Failed pass thru sensor Jam declared by a smart device. Immediate stop. Fault reported by options tray 5: • Paper jam • Motor or motor cable failure • Sensor failure Jam declared by a smart device. Homing allowed to stop. Fault reported by options tray 5: • Paper jam • Motor failure • Sensor failure • Clear all jams. • Check/replace pass thru sensor. • Check for jam in tray. • Check pick assembly and controller card. • Clear media jams. • Replace pick tires. See "Integrated tray autocompensator pick roll assembly removal" on page 4-105. • Check/replace input sensor. • Clear media jams. • Check/replace pass thru sensor. • • Clear media jams. • Replace pick tires. See "Integrated tray autocompensator pick roll assembly removal" on page 4-105. • Check/replace input sensor. • Reinstall the tray. • Check sensors. • Clear media jam. • Check sensor. • Clear all media jams. • Check motor cables. • Check/replace tray motor. • Check/replace sensor(s). • Replace entire option. • Clear all media jams. • Check motor cables. • Check/replace tray motor. • Check/replace sensor(s). • Replace entire option. Diagnostic information 2-89