Lexmark X644E Service Manual - Page 125

7002-xxx User attendance messages-paper jams and paper handling errors (2xx.xx) Code Sub code Description Possible causes Action 242 .13 242 .16 242 .17 243 .00 243 .02 243 .03 Paper over tray 2 pass • Paper left in path thru sensor on warm-up. • Failed pass thru sensor Failed to feed from tray 2. Pages in the paper path have been flushed to the output bin. Failure to feed. Possible causes include: • Edge locking • Worn or contaminated pick tires • Overfilling of tray past the fill line • Failed pass thru sensor One or more trays located above the source tray as been removed. • Tray removed • Sensors faulty Paper jam near tray 3 • Paper jam • Failed pass thru sensor Jam declared by smart device. Immediate stop. Fault reported by options tray 3: • Paper jam • Motor or motor cable failure • Sensor failure Jam declared by smart device. Homing allowed to stop Fault reported by options tray 3: • Paper jam • Motor failure • Sensor failure • Clear media jams. • Check/replace pass thru sensor. • Clear media jams. • Replace pick tires. • Check/replace input sensor. • Reinstall tray. • Check sensors. • Clear media jam. • Check sensor. • Clear all media jams. • Check motor cables. • Check/replace tray motor. • Check/replace sensor(s). • Replace entire option. • Clear all media jams. • Check/replace tray motor. • Check/replace sensor(s). • Replace entire option. 243 .04 243 .05 243 .6 Option tray pass thru sensor never became covered. Failure to feed. Possible causes include: • Edge locking • Worn or contaminated pick tires • Overfilling of tray past fill line • Failed sensor Option tray pass thru sensor never became uncovered. • Paper jam • Failed sensor Failed to pick from tray 3 • Paper jam around autocompensator • Faulty motor cable • Faulty motor • Autocompensator gear bind • Failed controller card • Clear media jams. • Replace pick tires. See "Integrated tray autocompensator pick roll assembly removal" on page 4-105. • Check/replace input sensor. • Check PTO shaft. • Check all media jams. • Check/replace pass thru sensor. • Check for jam in tray. • Check pick assembly and controller card. Diagnostic information 2-87