Lexmark X644E Service Manual - Page 39

2. Diagnostic information 7002-xxx Start CAUTION WRehmenovyeouthseepeothwiesrscyomrbdofrl,otmhetrheeisparindtaenrgoerrwfraolml ohuatlezat rbdeofuosrevyooltuagceoninntehcet aorredaisocfothnenepcrot adnucyt wcahbelereoyroeuleacrtreowniocrbkoinagr.dUonrpalsusgetmheblpyrfoodr upcetrsboenfoarlesayfoeutybaengdint,ooprruevsenctaduatmionagifethtoethperopdruinctter. must receive power in order to perform the task. CAUTION Use the handholds on the side of the printer. Make sure your fingers are not under the printer when you lift or set the printer down. Use the service error code, user status message, user error message, symptom table, service checks, and diagnostic aids in this chapter to determine the corrective action necessary to repair a malfunctioning printer. They will lead you to solutions or service checks, including use of various tests. Symptom tables If your machine completes the does not display an error message, and you have a problem, go to "Symptom tables" on page 2-10. Locate your symptom, and take the appropriate action. The following tables are available: Service errors (8xx.xx and 9xx.xx's) If a service error code appears while you are working on the machine, go to "Service error codes" on page 2-13, and take the indicated action for that error. Service error codes are indicated by a three-digit error code followed by a period and additional numbers in the format XXX.YY. In most cases, five digits are shown. User status and attendance messages • User status messages provide the user with information on the current status of the printer. Ready displays on the first line of the display unless invoked, and then Power Saver displays. If a user status message is displayed, go to "User status displays." on page 2-38. • User attendance messages are indicated by a two or three-digit error code that provides the user with information that explains a problem with a print cartridge, paper jam, option, port, and so on. If a user error message displays, go to "User attendance messages" on page 2-42 and "User attendance messages-paper jams and paper handling errors (2xx.xx)" on page 2-57. Additional information • "Understanding the MFP operator panel" on page 2-2 • "Menus" on page 2-9 • "Diagnostics Menu" on page 3-2 • "Configuration menu (CONFIG MENU)" on page 3-24 • "Theory" on page 3-36 • "Paper feed jams" on page 3-38 • "Parts catalog" on page 7-1 Diagnostic information 2-1