Lexmark X644E Service Manual - Page 119

7002-xxx User attendance messages-paper jams and paper handling errors (2xx.xx) Code Sub code Description Possible causes Action 232 .00 233 .00 234 .00 235 .00 Paper did not clear the duplex input sensor but did leave the printer exit sensor. • Duplex rear door not fully latched. • Printer diverter not functioning correctly. • Duplex feed system not working correctly. • Printer and duplex not aligned. • Make sure the duplex assembly rear door is properly latched. • Check upper redrive diverter and diverter spring for any signs of damage, a loose spring, or binding parts. Repair the redrive as necessary. • Check duplex unit for correct installation and alignment to the printer. • If available, try another duplex option. If none is available, go to "232.xx Jam displays" on page 2-128. Paper failed to make duplex doublefeed sensor during turnaround. • Duplex rear door not fully latched. • Duplex feed system not working correctly. • Make sure the duplex assembly rear door is properly latched. • If available, try another duplex option. If none is available, go to "233.xx Jam displays" on page 2-128. Paper did not arrive at duplex exit sensor. • Duplex rear door not fully latched. • Duplex feed system not working correctly. • Severely skewed media coming from the printer. Check the media coming from the printer to the duplex option is not damaged or skewed. If the media is not damaged or skewed, try another duplex option, if available. If not available, replace the duplex option. Paper reached the duplex exit sensor but another sheet is still detected over the doublefeed sensor. Double feed separated in duplex. • Remove the two sheets from the duplex option and see if the duplex fails again. Remove the sheets if it fails again. • Run the duplex Feed 1 and Feed 2 Tests to see if they pass. See "Duplex Feed 1 and "Duplex Feed 2" on page 3-13. If the tests fail after several attempts, replace the duplex option. If the tests pass, retry to feed from the printer through the duplex option. If the problem is still present, replace the duplex option. Diagnostic information 2-81