Lexmark X644E Service Manual - Page 99

7002-xxx User attendance messages-paper jams and paper handling errors (2xx.xx) Code Sub code Description Possible causes Action 201 .14 201 .20 201 .21 201 .22 201 .23 Expected wide page not detected by narrow media sensor, possible accordion jam. Fuser page count between 100,000 and 199,999. • Page did not enter or exit fuser nip cleanly. • Narrow media sensor not functioning correctly. • Actual page is narrow when wide page was expected. • If label media, ensure front edge meets 1/8 inch requirement. • Check fuser for wear or contamination. If a problem is found, replace the fuser assembly. See "Fuser assembly removal" on page 4-79. • If media is narrow, then turn off first sheet detection (In Diagnostics Menu, PRINTER SETUP, Engine Settings 3. Select 16 and touch Submit). • The fuser narrow media sensor may not be operating properly. Go to "Fuser narrow media sensor service check" on page 2-139. Page did not reach exit sensor. Fuser page count between 200,000 and 299,999. • Page jammed on fuser input guide. • Page did not enter or exit fuser nip cleanly. • Exit sensor not functioning correctly. • Check fuser entry guide for toner build up. • Check fuser for wear or contamination. If a problem is found, replace the fuser assembly. See "Fuser assembly removal" on page 4-79. • The fuser exit sensor may not be functioning properly. Go to "Fuser exit sensor service check" on page 2-138. Main drive motor identification failed. Fuser page count between 200,000 and 299,999. Main drive motor not working. Check motor connections to motor and system board. If no problem is found, go to "Main drive service check" on page 2-153. Page did not reach exit sensor. Fuser page count between 200,000 and 299,999. • Page jammed on fuser input guide. • Page did not enter or exit fuser nip cleanly. • Exit sensor not functioning correctly. • Check fuser entry guide for toner build up. • Check fuser for wear or contamination. If a problem is found, replace the fuser assembly. See "Fuser assembly removal" on page 4-79. • The fuser exit sensor may not be functioning properly. Go to "Fuser exit sensor service check" on page 2-138. Video never started with page two inches past the input sensor. Fuser page count between 200,000 and 299,999. Diagnostic information 2-61