Lexmark X644E Service Manual - Page 124

7002-xxx User attendance messages-paper jams and paper handling errors (2xx.xx) Code Sub code Description Possible causes Action 241 .16 241 .17 242 .00 242 .02 242 .03 242 .04 242 .05 242 .06 242 .10 Failed to feed from tray 1. Pages in the paper path have been flushed to the output bin. • Paper jam • Worn pick tires. Not applicable to tray 1. Paper jam near tray 2. • Paper jam. • Failed pass thru sensor. Jam declared by a smart device. Immediate stop. Fault reported by options tray 2: • Paper jam • Motor or motor cable failure • Sensor failure Jam declared by a smart device. Homing allowed stop. Fault reported by options tray 2: • Paper jam • Motor failure • Sensor failure Option tray pass thru sensor never became covered. Option tray pass thru sensor never became uncovered. Failure to feed. Possible causes include: • Edge locking • Worn or contaminated pick tires • Overfilling of tray past fill line • Failed sensor If source is tray 3, possible cause include: • Paper path bind when feeding from tray 2 though tray 1 • Damaged PTO shaft Paper jam or failed sensor. Failed to pick from tray 2 • Paper jam around autocompensator • Faulty motor cable • Faulty motor • Autocompensator gear bind • Failed controller card. Failed to feed from tray 2 Failed to feed. Possible causes include: • Edge locking • Worn or contaminated pick tires • Overfilling of tray past fill line • Failed sensor • Clear paper jam. • Check sensor. • Clear all jams. • Check motor cables. • Check and/or replace tray motor. • Check and/or replace sensor(s). • Replace entire option. • Clear all jams. • Check motor cables. • Check/replace tray motor. • Check and/or replace sensor(s). • Replace entire option. • Clear all jams. • Replace pick tires. See "Integrated tray autocompensator pick roll assembly removal" on page 4-105. • Check and/or replace input sensor. • Clear all jams. • Check/replace pass thru sensor. • Check for jam in tray. • Check pick assembly and controller card. • Clear media jams. • Replace pick tires. See "Integrated tray autocompensator pick roll assembly removal" on page 4-105. • Check/replace input sensor. 2-86 Service Manual