Lexmark X644E Service Manual - Page 88

7002-xxx User attendance messages (continued) Code Sub code Primary message Description/action Some held jobs were lost Model X646e only. Occurs when the MFP tries to restore all jobs on a hard disk regardless of the number of held jobs not restored. The message appears once. Touch Continue to clear the message. Some held jobs are not restored. They stay on the hard disk and are inaccessible. 30 .xx Invalid refill, The MFP detects a refilled Lexmark Cartridge Return Program print change cartridge cartridge. Install a new print cartridge to clear the message. 31 .00 Defective cartridge • Smart chip cabling loose on controller card. Reseat smart chip cabling inside printer. • Replace cartridge. 31 .xx Defective Print Cartridge 32 .00 Unsupported cartridge Error code 31 displays when the top front cover is closed and a defective print cartridge is detected. It may take the printer 10-20 seconds to determine if the print cartridge is defective. Depending on the setting of the Machine Class ID the printer may be allowed to print pages during this 1020 second interval. If pages are allowed to print, they are not reprinted once a good print cartridge is inserted. Note: This error indicates the printer was able to read the cartridge ID, but the ID did not pass the verification test. To pass the verification test, the ID read from the print cartridge must match the ID from the last "good" print cartridge or the same ID must be read from the print cartridge twice. The last "good" print cartridge ID is stored in NVRAM. Unsupported cartridge installed. Replace cartridge. 32 .xx Unsupported Print Error 32 displays when the top cover is closed and an unsupported print Cartridge cartridge is detected. It may take the printer 10-20 seconds to determine if the print cartridge is supported. Depending on the setting of the Machine Class ID the printer may be allowed to print pages during this 10-20 second interval. If pages are allowed to print, then they are not reprinted once a good print cartridge is inserted. If this does not fix the problem, go to "Signature button assembly service check" on page 2-170. 34 .xx Short paper The length of the print media is too short to print the formatted data. Touch Continue to clear the message and continue printing. The MFP does not automatically reprint the page that prompted the message. Make sure the Paper Size setting in the Paper Menu is correct for the size of print media used. If MP Feeder Size is set to Universal, make sure the print media is large enough for the formatted data. Touch Cancel Job to cancel the current job if needed. 35 .xx Insufficient The MFP lacks the memory needed to enable Resource Save. This memory to support message usually indicates too much memory is allocated for one or more of Resource Save the MFP link buffers. feature Touch Continue to disable Resource Save and continue printing. Install additional memory. 36 .xx Resolution Reduced The resolution of the page has been reduced from 600 dpi to 300 dpi to prevent a Memory Full error. This message can only occur if the Resolution Reduction setting is turned on. Note: 1200 dpi pages are not resolution reduced. If a 1200 dpi job runs out of memory, a Memory Full error displays. 2-50 Service Manual