Lexmark X644E Service Manual - Page 105

7002-xxx User attendance messages-paper jams and paper handling errors (2xx.xx) Code Sub code Description Possible causes Action 202 .01 202 .02 202 .03 Page did not cleanly exit fuser or redrive area. Fuser page count between 0 and 99,999. Page may be jammed in fuser exit or redrive area. • Make sure the redrive door is complete closed. • Check the fuser for any signs of wear or contamination. If any are found, replace the fuser assembly. See "Fuser assembly removal" on page 4-79. • Turn media over to reduce +W curl. • Check upper redrive diverter and diverter spring for any signs of damage, a loose spring, or binding parts. Repair the redrive as necessary. • Check any installed output option(s) that may be installed for correct installation and alignment. • The fuser exit sensor may not be functioning properly. Go to "Fuser exit sensor service check" on page 2-138. Exit sensor covered too long. Fuser page count between 0 and 99,999. Page may be jammed in fuser exit or redrive area. • Make sure the redrive door is complete closed. • Check the fuser for any signs of wear or contamination. If any are found, replace the fuser assembly. See "Fuser assembly removal" on page 4-79. • Turn media over to reduce +W curl. • Check upper redrive diverter and diverter spring for any signs of damage, a loose spring, or binding parts. Repair the redrive as necessary. • Check any installed output option(s) that may be installed for correct installation and alignment. • The fuser exit sensor may not be functioning properly. Go to "Fuser exit sensor service check" on page 2-138. Page is covering narrow media sensor during warm up. Fuser page count between 0 and 99,999. If page is not visible from front or rear of machine, partial piece of page may be torn off in fuser covering narrow media sensor. Narrow media sensor or flag may be dislodged/damaged. Check the fuser for any signs of a piece of media stuck in the fuser. If the problem recurs, go to "202.03 Error code service check" on page 2-95. Diagnostic information 2-67