Lexmark X644E Service Manual - Page 131

7002-xxx User attendance messages-paper jams and paper handling errors (2xx.xx) Code Sub code Description Possible causes Action 293 .00 294 .00 294 .01 294 .02 295 .03 287 .13 297 .14 298 .01 Paper Missing Jam An attempt was made to force an ADF scan, by a custom job, page level jam recovery, or so on, with no paper in the ADF input tray or the paper was removed from the ADF input tray just as it was being staged. The paper present sensor may be malfunctioning. Make sure the media is loaded in the ADF when starting an ADF scan. If no problem is found, go to "293 Error code service check" on page 2-108. Static Jam-ADF Exit Sensor The page is stuck in the ADF at the exit sensor or the exit sensor is malfunctioning. Check for any jammed pages in the ADF and remove. If the problem persists, go to "294.00 Error code service check" on page 2-109. ADF Eject Jam The exit sensor may not be operating properly or malfunctioning. Verify that the exit sensor is operating properly. If the problem persists and the exit sensor seems to be operating properly, go to "294.01 Error code service check" on page 2-110. ADF Exit Jam Sensor Off The exit sensor may not be operating properly or malfunctioning. Verify the exit sensor is operating properly. If the problem persists and the exit sensor seems to be operating properly, go to "294.02 Error code service check" on page 2-112. ADF Exit Jam Sensor On The exit sensor may not be operating properly or malfunctioning. Verify that the exit sensor is operating properly. If the problem persists and the exit sensor seems to be operating properly, go to "294.03 Error code service check" on page 2-113. Clean Scanner Backing Strip The flatbed white cushion inside the ADF is dirty. Clean the flatbed white cushion. See "Cleaning the scanner glass, cushions, and strips" on page 6-2. Clean Scanner Glass The scanner document glass is dirty. Clean the scanner glass for both the flatbed and ADF. See "Cleaning the scanner glass, cushions, and strips" on page 6-2. Scanner Missing-Front One of the cables on the rear of the Side Cable Unplugged scanner is unplugged or loose. Check the cables on the rear of the scanner to make sure they are plugged in and fastened securely. If no problem is found with the cables, go to "298.01 Error code service check- models X644e/X646e" on page 2-115. Diagnostic information 2-93