Lexmark X644E Service Manual - Page 97

xx.xx, Description, Possible causes, Action

Page 97 highlights

7002-xxx User attendance messages-paper jams and paper handling errors (2xx.xx) Code Sub code Description Possible causes Action 200 .16 200 .32 201 .00 201 .01 201 .02 201 .03 Main drive motor error possibly due to mechanical load. Main drive motor not working. High mechanical load due to paper jam or bind. Detected cover switch bounce. • Upper cover not fully closed. • Cover switch not functioning correctly. Page did not reach exit sensor. Fuser page count between 0 and 99,999. • Page jammed on fuser input guide. • Page did not enter or exit fuser nip cleanly. • Exit sensor not functioning correctly. Main motor identification failed. Main drive motor identification failed. Fuser page count between 0 and 99,999. Main motor not working. Page did not reach exit sensor. Fuser page count between 0 and 99,999. • Page jammed on fuser input guide. • Page did not enter or exit fuser nip cleanly. • Exit sensor not functioning correctly. Video never started with page two inches past the input sensor. Fuser page count between 0 and 99,999. • Make sure paper path is clear • Check motor to system card connections. • Replace transport motor. Go to "Main drive service check" on page 2-153. Check cover switch for proper function. Go to "Cover closed switch/ cable service check-printer" on page 2-125. • Check fuser entry guide for toner build up. • Check fuser for wear or contamination. If problem is found, replace the fuser assembly. See "Fuser assembly removal" on page 4-79. • The fuser exit sensor may not be functioning properly. Go to "Fuser exit sensor service check" on page 2-138. Check motor connections to motor and system board. If no problem is found, go to "Main drive service check" on page 2-153. • Check fuser entry guide for toner build up. • Check the fuser for wear or contamination. If a problem is found, replace the fuser assembly. See "Fuser assembly removal" on page 4-79. • If no problem with wear or contamination is found, go to "Fuser exit sensor service check" on page 2-138 Diagnostic information 2-59

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Diagnostic information
2-59
7002-xxx
200
.16
Main drive motor error
possibly due to
mechanical load.
Main drive motor not working.
High mechanical load due to paper jam
or bind.
Make sure paper path is
clear
Check motor to system card
connections.
Replace transport motor.
Go to
“Main drive service
check” on page 2-153
.
200
.32
Detected cover switch
bounce.
Upper cover not fully closed.
Cover switch not functioning
correctly.
Check cover switch for proper
function.
Go to
“Cover closed switch/
cable service check—printer”
on page 2-125
.
201
.00
Page did not reach exit
sensor. Fuser page
count between 0 and
99,999.
Page jammed on fuser input guide.
Page did not enter or exit fuser nip
cleanly.
Exit sensor not functioning correctly.
Check fuser entry guide for
toner build up.
Check fuser for wear or
contamination. If problem is
found, replace the fuser
assembly. See
“Fuser
assembly removal” on
page 4-79
.
The fuser exit sensor may
not be functioning properly.
Go to
“Fuser exit sensor
service check” on
page 2-138
.
201
.01
Main motor identification
failed.
Main drive motor
identification failed.
Fuser page count
between 0 and 99,999.
Main motor not working.
Check motor connections to
motor and system board. If no
problem is found, go to
“Main
drive service check” on
page 2-153
.
201
.02
Page did not reach exit
sensor. Fuser page
count between 0 and
99,999.
Page jammed on fuser input guide.
Page did not enter or exit fuser nip
cleanly.
Exit sensor not functioning correctly.
Check fuser entry guide for
toner build up.
Check the fuser for wear or
contamination. If a problem
is found, replace the fuser
assembly. See
“Fuser
assembly removal” on
page 4-79
.
If no problem with wear or
contamination is found, go
to
“Fuser exit sensor
service check” on
page 2-138
201
.03
Video never started with
page two inches past
the input sensor. Fuser
page count between 0
and 99,999.
User attendance messages—paper jams and paper handling errors (2
xx.xx
)
Code
Sub
code
Description
Possible causes
Action