Lexmark X644E Service Manual - Page 126

7002-xxx User attendance messages-paper jams and paper handling errors (2xx.xx) Code Sub code Description Possible causes Action 243 .10 243 .13 243 .15 243 .16 243 .17 244 .00 244 .02 244 .03 244 .04 Fail to feed from tray 3 Failure to feed. Possible causes include: • Edge locking • Worn or contaminated pick tires • Overfilling of tray past fill line • Failed sensor Paper over tray 3 pass thru sensor on warm-up. • Paper left in path • Failed pass thru sensor Late feed from a tray interfered with the pick retry. Failed to feed from tray 3. Pages in the paper path have been flushed to the output bin. Failure to feed. Possible causes include: • Edge locking • Worn or contaminated pick tires • Overfilling of tray past fill line • Failed pass thru sensor One or more trays located above the source tray have been removed. • Tray removed • Sensors faulty Paper jam near tray 4. • Tray removed • Sensors faulty Jam declared by a smart device. Immediate stop. Fault reported by options tray 4: • Paper jam • Motor or motor cable failure • Sensor failure Jam declared by a smart device. Homing allowed to stop. Fault reported by options tray 4: • Paper jam • Motor failure • Sensor failure Option tray pass thru sensor never became covered. Failure to feed. Possible causes include: • Edge locking • Worn or contaminated pick tires • Overfilling of tray past fill line • Failed sensor If source is tray 5, possible causes include: • Paper path bind when feeding from tray 2 through tray 1 • Damaged PTO shaft. • Clear media jams. • Replace pick tires. See "Integrated tray autocompensator pick roll assembly removal" on page 4-105. • Check/replace input sensor. • Clear media jams. • Check/replace pass thru sensor. • Clear media jams. • Replace pick tires. See "Integrated tray autocompensator pick roll assembly removal" on page 4-105. • Check/replace input sensor. • Reinstall tray. • Check sensors. • Clear media jams. • Check sensor. • Clear all media jams. • Check motor cables. • Check/replace tray motor. • Check/replace sensor(s). • Replace entire option. • Clear all media jams. • Check motor cables. • Check/replace tray motor. • Check/replace sensor(s). • Replace entire option. • Clear media jams. • Replace pick tires. See "Integrated tray autocompensator pick roll assembly removal" on page 4-105. • Check/replace input sensor. • Check PTO shaft. 2-88 Service Manual