Lexmark X644E Service Manual - Page 98

7002-xxx User attendance messages-paper jams and paper handling errors (2xx.xx) Code Sub code Description Possible causes Action 201 .04 201 .10 201 .11 201 .12 201 .13 Expected wide page not detected by narrow media sensor, possible accordion jam. Fuser page count between 0 and 99,999. • Page did not enter or exit fuser nip cleanly. • Narrow media sensor not functioning correctly. • Actual page is narrow when wide page was expected. Page did not reach exit sensor. Fuser page count between 100,000 and 199,999. • Page jammed on fuser input guide. • Page did not enter or exit fuser nip cleanly. • Exit sensor not functioning correctly. Main drive motor identification failed. Fuser page count between 100,000 and 199,999. Main drive motor not working. Page did not reach exit sensor. Fuser page count between 100,000 and 199,999. • Page jammed on fuser input guide. • Page did not enter or exit fuser nip cleanly. • Exit sensor not functioning correctly. Video never started with page two inches past the input sensor. Fuser page count between 100,000 and 199,999. • If label media, ensure front edge meets 1/16 inch requirement. • Check the fuser for wear or contamination. If found, replace the fuser assembly. See "Fuser assembly removal" on page 4-79. • If media is narrow, then turn off first sheet detection (In Diagnostics Menu, PRINTER SETUP, Engine Settings 3. Select 16 and touch Submit). • The fuser narrow media sensor may not be operating properly. Go to "Fuser narrow media sensor service check" on page 2-139. • Check fuser entry guide for toner build up. • Check fuser for wear or contamination. If a problem is found, replace the fuser assembly. See "Fuser assembly removal" on page 4-79. • The fuser exit sensor may not be functioning properly. Go to "Fuser exit sensor service check" on page 2-138. • Check motor to system board connections. • Replace the main drive motor. "Main drive assembly removal" on page 4-113. • Check fuser entry guide for toner build up. • Check fuser for wear or contamination. if a problem is found, replace the fuser assembly. See "Fuser assembly removal" on page 4-79. • The fuser exit sensor may not be functioning correctly. Go to "Fuser exit sensor service check" on page 2-138. 2-60 Service Manual