Lexmark X644E Service Manual - Page 95

User attendance messages-paper jams and paper handling errors (2xx.xx)

Page 95 highlights

7002-xxx User attendance messages-paper jams and paper handling errors (2xx.xx) When the printer jams, the appropriate jam message will be displayed on the printer operator panel. If you select Show Areas on the operator panel, you can view one or more images to help you clear the jam. User attendance messages-paper jams and paper handling errors (2xx.xx) Code Sub code Description Possible causes Action 200 .00 200 .01 200 .02 200 .04 200 .06 Paper jam around input sensor. • Multi-sheet feed that is shingled. • Tray size sensing wrong size • Paper jam leaving page over sensor • Fan media and stack flat in tray or multipurpose feeder. • Check for anything in the paper path that might cause the paper to jam. • If clearing a paper jam does not fix the problem, go to "Input sensor service check" on page 2-146. Input sensor covered too long. • Multi-sheet feed that is shingled. • Tray size sensing wrong size. • Paper jam leaving page over sensor. • Fan media and stack flat in tray or MPF. • Check for anything in the paper path that might cause the paper to jam. • Check cartridge for obstructions. • If clearing a paper jam does not fix the problem, go to "Input sensor service check" on page 2-146. Input sensor covered too long. • Multi-sheet feed that is shingled. • Tray size sensing wrong size. • Paper jam leaving page over sensor. • Fan media and stack flat in tray or MPF. • Check for anything in the paper path that might cause the paper to jam. • Check cartridge for obstructions. • If clearing a paper jam does not fix the problem, go to "Input sensor service check" on page 2-146. Input sensor covered too quickly • Paper pre-staged in paper path. • Wrong configuration ID causes engine to assume 500-sheet paper path on 250-sheet model. • Bouncy input sensor. • Check MPF and friction pad. • Fan media and stack flat in tray or MPF. • Use different media. • Check config ID. Imaged page not expected page. Bouncy pass thru sensor. Perform a sensor test to check the sensor for the tray. See "Sensor Test (input tray)" on page 3-14. Diagnostic information 2-57

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Diagnostic information
2-57
7002-xxx
User attendance messages—paper jams and paper handling errors (2xx.xx)
When the printer jams, the appropriate jam message will be displayed on the printer operator panel. If you select
Show Areas
on the operator panel, you can view one or more images to help you clear the jam.
User attendance messages—paper jams and paper handling errors (2
xx.xx
)
Code
Sub
code
Description
Possible causes
Action
200
.00
Paper jam around input
sensor.
Multi-sheet feed that is shingled.
Tray size sensing wrong size
Paper jam leaving page over sensor
Fan media and stack flat in
tray or multipurpose feeder.
Check for anything in the
paper path that might cause
the paper to jam.
If clearing a paper jam does
not fix the problem, go to
“Input sensor service
check” on page 2-146
.
200
.01
Input sensor covered too
long.
Multi-sheet feed that is shingled.
Tray size sensing wrong size.
Paper jam leaving page over sensor.
Fan media and stack flat in
tray or MPF.
Check for anything in the
paper path that might cause
the paper to jam.
Check cartridge for
obstructions.
If clearing a paper jam does
not fix the problem, go to
“Input sensor service
check” on page 2-146
.
200
.02
Input sensor covered too
long.
Multi-sheet feed that is shingled.
Tray size sensing wrong size.
Paper jam leaving page over sensor.
Fan media and stack flat in
tray or MPF.
Check for anything in the
paper path that might cause
the paper to jam.
Check cartridge for
obstructions.
If clearing a paper jam does
not fix the problem, go to
“Input sensor service
check” on page 2-146
.
200
.04
Input sensor covered too
quickly
Paper pre-staged in paper path.
Wrong configuration ID causes
engine to assume 500-sheet paper
path on 250-sheet model.
Bouncy input sensor.
Check MPF and friction pad.
Fan media and stack flat in
tray or MPF.
Use different media.
Check config ID.
200
.06
Imaged page not
expected page.
Bouncy pass thru sensor.
Perform a sensor test to check
the sensor for the tray. See
“Sensor Test (input tray)” on
page 3-14
.