Lexmark X644E Service Manual - Page 96

User attendance messages-paper jams and paper handling errors 2, xx.xx

Page 96 highlights

7002-xxx User attendance messages-paper jams and paper handling errors (2xx.xx) Code Sub code Description Possible causes Action 200 .07 200 .08 200 .09 200 .10 200 .11 200 .12 200 .13 200 .14 200 .15 Option tray never picked a page. Fail to feed from option. Possible causes may include media edge locking, worn or contaminated pick tires, stacking tray beyond recommended fill line. • Fan media and stack flat in tray or MPF. • Turn media over. • Reduce amount of media loaded to fill line. • Replace pick tires. Go to "Input sensor service check" on page 2-146. Input sensor covered too quickly • Paper pre-staged in path. • Bouncy input sensor. • Check MPF and friction pad. • Fan media and stack flat in tray or MPF. • Use different media. Did not receive proper motor feedback to start laser servo. Motor connections Check the main drive motor cable connections. If no problem is found with motor connections, go to "Main drive service check" on page 2-153. Printhead motor not locked when page crosses input sensor • Printhead lock signal not working. • Printhead control not working. • Check printhead to system card connections. • Check printhead motor system. Go to "Printhead service check" on page 2-165. Printhead motor fell out of lock after page arrives at input sensor • Paper pre-staged in path. • Lock signal went away. • Check printhead to system card connections. • Check printhead motor system. Go to "Printhead service check" on page 2-165. Timeout while waiting for laser power adjustment. Input sensor covered during warm-up sequence. Page still covering input sensor. Remove cartridge and make sure input sensor is not covered and is in upright position. Go to "Input sensor service check" on page 2-146. Gap too small • Paper pre-staged in path. • Bouncy input sensor. • Check MFP mechanism and friction pad. • Fan media and stack flat in tray or MPF. • Use different media. Laser power did not settle 2-58 Service Manual

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2-58
Service Manual
7002-xxx
200
.07
Option tray never picked
a page.
Fail to feed from option. Possible causes
may include media edge locking, worn or
contaminated pick tires, stacking tray
beyond recommended fill line.
Fan media and stack flat in
tray or MPF.
Turn media over.
Reduce amount of media
loaded to fill line.
Replace pick tires.
Go to
“Input sensor service
check” on page 2-146
.
200
.08
Input sensor covered too
quickly
Paper pre-staged in path.
Bouncy input sensor.
Check MPF and friction pad.
Fan media and stack flat in
tray or MPF.
Use different media.
200
.09
Did not receive proper
motor feedback to start
laser servo.
Motor connections
Check the main drive motor
cable connections.
If no problem is found with
motor connections, go to
“Main
drive service check” on
page 2-153
.
200
.10
Printhead motor not
locked when page
crosses input sensor
Printhead lock signal not working.
Printhead control not working.
Check printhead to system
card connections.
Check printhead motor
system.
Go to
“Printhead service
check” on page 2-165
.
200
.11
Printhead motor fell out
of lock after page arrives
at input sensor
Paper pre-staged in path.
Lock signal went away.
Check printhead to system
card connections.
Check printhead motor
system.
Go to
“Printhead service
check” on page 2-165
.
200
.12
Timeout while waiting for
laser power adjustment.
200
.13
Input sensor covered
during warm-up
sequence.
Page still covering input sensor.
Remove cartridge and make
sure input sensor is not covered
and is in upright position.
Go to
“Input sensor service
check” on page 2-146
.
200
.14
Gap too small
Paper pre-staged in path.
Bouncy input sensor.
Check MFP mechanism and
friction pad.
Fan media and stack flat in
tray or MPF.
Use different media.
200
.15
Laser power did not
settle
User attendance messages—paper jams and paper handling errors (2
xx.xx
)
Code
Sub
code
Description
Possible causes
Action