Panasonic KX-P7310 Laser Printer - Page 267
Troubleshooting, Verify that the printer is working properly.
UPC - 092281830131
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Settings and Printing Maintenance and Spec. Network 84 Appendix Troubleshooting This section explains how to resolve the common problems you may have with the KX-P7310. If KX-P7310 does not operate properly or you are unable to set up with Network Setup Tool, we recommend that you print the diagnostic/configuration pages first. • How to Diagnose Problems • Trouble in Windows Environment (TCP/IP) • Trouble in Windows Environment (NetBEUI) • Trouble in NetWare Environment • Trouble in Macintosh Environment (see below) (see page 85) (see page 85) (see page 86) (see page 87) ■ How to Diagnose Problems Use the following list to determine the cause of printing problems: 1 Verify that the printer is working properly. • Is the printer working? First check that the printer can generate a diagnostic/ configuration page. See "Printing a Configuration Page" on page 82. • Is the printer online? Verify that the printer is online (ready) or nothing will print. • Does a printer error occur? 2 Check the ERROR LED on the printer panel is not lit or not blinked. 3 Check the configuration page to see what protocols are enabled and active. • See the appropriate chapter to confirm that you have installed and configured your network protocol correctly for the printer. 4 If you added any new software applications, make sure that the program is compatible and installed correctly on the network. See your network protocol documentation to confirm.