Sharp DM-4551 DM-3551 DM-4551 Operation Manual Suite - Page 146

PROBLEMS AND SOLUTIONS If the fax features do not operate normally, please check the following. Problem Check Solution Page The machine does not operate. Is the fax power switch turned on? Turn on the fax power switch. 0-1 Dialing is not possible. Is the correct dial mode set for your Check your line and set the 8-4 line? correct dial mode. Is the telephone line properly connected? Check the connections. Printer manual,0-7 Is the main switch turned on? Turn the main switch on. Printer manual,1-4 Is the machine in fax mode? Press the IMAGE SEND key to set the machine to fax mode. Transmission is not Does the receiving fax machine have Check with the operator of the possible. paper? receiving machine. 1-3, 2-2 - Does the receiving machine support G3 transmission? Are the sub-address and passcode correct? Is the receiving machine ready to receive? Is the original within the range of Check the transmittable sizes. 1-8 transmittable documents? The transmitted image Was the original placed so that the Make sure the original is 1-7 prints out blank at the correct side is scanned? placed so that the correct side receiving side. is scanned. If the receiving machine is using Check with the operator of the - thermal paper, was the thermal paper other machine. loaded with the wrong side out? The transmitted image is Were line conditions poor due to Try the transmission again. - distorted. thunder or another reason? Were the resolution and exposure Check the resolution and 1-9 and 1-10 settings suitable? exposure settings. Transmission does not take Is the machine's clock set to the Set the clock to the correct Printer place at the specified time. correct time? time. manual, 3-15 Printing does not take place Does a message appear in the display Restore printing capability as 7-3 after reception. instructing you to add toner or paper? instructed by the display (Printing is not possible.) message. Printing will begin. A received image prints out Was the wrong side of the original Check with the operator of the - blank. scanned in the transmitting machine? transmitting machine. The received image is faint. Is the original faint? Ask the other party to re-send - the document using a suitable exposure setting. The received image is Were line conditions poor due to Ask the other party to send the - distorted. thunder or another reason? document again. White or black lines appear Is the document glass or the scanner Clean the document glass or the Printer in the transmitted image. in the scanning unit dirty? scanner in the scanning unit. manual, 4-12 Telephone A dial tone is not heard Is the volume set to "low"? through the speaker. Set the speaker volume to 8-5 "medium" or "high". A ringing sound is not Has the ringer volume been turned Set the ringer volume to "low", 8-5 made. off? "medium", or "high". * Printer manual : "Operation manual (for printer operation and general information)" 7-4