IBM 84885BU User Manual - Page 129

ServeRAID, error, codes

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ServeRAID error codes In the following error codes, x can be any number or letter. Note: See "System replaceable units" on page 131 to determine which components should be replaced by a field service technician. Error code/symptom FRU/action 1xxx (Microcode checksum error) 1. ServeRAID controller 2xxx (Code DRAM error) 1. Install download jumpers, flash latest level BIOS and firmware for controller. Remove jumpers. 2. ServeRAID controller. 3000-31xx(Code DRAM error) 1. Install download jumpers, flash latest level BIOS and firmware for controller. Remove jumpers. 2. ServeRAID controller. 3200 (Code DRAM error) 1. Install download jumpers, flash latest level BIOS code and firmware for controller. Remove jumpers. 2. ServeRAID controller. 3300 (ServeRAID-5i only) 1. Install ServeRAID-5i controller in an extended PCI expansion slot. See the documentation that came with the server for more information. 3E20 (ServeRAID-5i only) 1. Remove the ServeRAID-5i controller from its slot and install it in the proper PCI option slot. 2. Verify that the ServeRAID-5i controller is supported in this server. 3. ServeRAID-5i controller. 4. System board. 3E2x 1. Reseat the ServeRAID controller. 2. Flash latest level of BIOS code and firmware for controller. 3. ServeRAID-5i controller. 4. Integrated RAID controller on serve). 4xxx thru 5xxx (Code DRAM error) 1. Install download jumpers, flash latest level BIOS code and firmware for controller; then, remove jumpers. 2. ServeRAID controller. 6xxx (Cache DRAM error) (ServeRAID-4H only) 1. Reseat daughter card. 2. Install download jumpers, flash latest level BIOS code and firmware for controller; then, remove jumpers. 3. ServeRAID controller. 7xxx thru 8xxx (Host/local PCI bus interface error) 1. Flash latest level of BIOS code and firmware for controller. 2. If ServeRAID-4x controller, replace controller. 3. If ServeRAID-5i controller, integrated RAID controller on the computer. Chapter 6. Symptom-to-FRU index 119

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ServeRAID
error
codes
In
the
following
error
codes,
x
can
be
any
number
or
letter.
Note:
See
“System
replaceable
units”
on
page
131
to
determine
which
components
should
be
replaced
by
a
field
service
technician.
Error
code/symptom
FRU/action
1xxx
(Microcode
checksum
error)
1.
ServeRAID
controller
2xxx
(Code
DRAM
error)
1.
Install
download
jumpers,
flash
latest
level
BIOS
and
firmware
for
controller.
Remove
jumpers.
2.
ServeRAID
controller.
3000-31xx(Code
DRAM
error)
1.
Install
download
jumpers,
flash
latest
level
BIOS
and
firmware
for
controller.
Remove
jumpers.
2.
ServeRAID
controller.
3200
(Code
DRAM
error)
1.
Install
download
jumpers,
flash
latest
level
BIOS
code
and
firmware
for
controller.
Remove
jumpers.
2.
ServeRAID
controller.
3300
(ServeRAID-5i
only)
1.
Install
ServeRAID-5i
controller
in
an
extended
PCI
expansion
slot.
See
the
documentation
that
came
with
the
server
for
more
information.
3E20
(ServeRAID-5i
only)
1.
Remove
the
ServeRAID-5i
controller
from
its
slot
and
install
it
in
the
proper
PCI
option
slot.
2.
Verify
that
the
ServeRAID-5i
controller
is
supported
in
this
server.
3.
ServeRAID-5i
controller.
4.
System
board.
3E2x
1.
Reseat
the
ServeRAID
controller.
2.
Flash
latest
level
of
BIOS
code
and
firmware
for
controller.
3.
ServeRAID-5i
controller.
4.
Integrated
RAID
controller
on
serve).
4xxx
thru
5xxx
(Code
DRAM
error)
1.
Install
download
jumpers,
flash
latest
level
BIOS
code
and
firmware
for
controller;
then,
remove
jumpers.
2.
ServeRAID
controller.
6xxx
(Cache
DRAM
error)
(ServeRAID-4H
only)
1.
Reseat
daughter
card.
2.
Install
download
jumpers,
flash
latest
level
BIOS
code
and
firmware
for
controller;
then,
remove
jumpers.
3.
ServeRAID
controller.
7xxx
thru
8xxx
(Host/local
PCI
bus
interface
error)
1.
Flash
latest
level
of
BIOS
code
and
firmware
for
controller.
2.
If
ServeRAID-4x
controller,
replace
controller.
3.
If
ServeRAID-5i
controller,
integrated
RAID
controller
on
the
computer.
Chapter
6.
Symptom-to-FRU
index
119