Ricoh 1160L User Guide - Page 120

Fax Problems, Symptom, Cause and Solution

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Fax Problems Symptom The machine is not working, there is no display and the buttons are not working. Cause and Solution • Unplug the power cord and plug it in again. • Check that your socket is active. No dial tone. • Check that the phone line is connected properly. • Check that the phone socket in the wall by plugging in another phone. The numbers stored in the memory do not dial correctly. • Make sure that the numbers are stored in the memory correctly. • Print a Phonebook list. See page 2.34. The document does not feed into the machine. • Make sure that the document is not wrinkled and you are putting it in correctly. Check the document is the right size, not too thick or thin. • Make sure that the cover is firmly closed. You cannot receive faxes automatically. • The FAX mode should be selected. • Is there paper in the machine? • Check if the display shows 'MEMORY FULL.' Your machine cannot receive faxes manually. Your machine will not send anything. • Did you hang up the handset of the machine before you pressed Start/Enter? • Make sure that the document is loaded face down. • 'TX' should show up on the display. • Check the other machine you are sending to, to see if it can receive your fax. Troubleshooting 5.7

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5
.7
Troubleshooting
Symptom
The machine is not working,
there is no display and the
buttons are not working.
Cause and Solution
• Unplug the power cord and plug it in again.
• Check that your socket is active.
No dial tone.
• Check that the phone line is connected properly.
• Check that the phone socket in the wall by plugging in
another phone.
The numbers stored in the
memory do not dial correctly.
• Make sure that the numbers are stored in the memory
correctly.
• Print a Phonebook list. See page 2.34.
The document does not feed
into the machine.
• Make sure that the document is not wrinkled and you
are putting it in correctly. Check the document is the
right size, not too thick or thin.
• Make sure that the cover is firmly closed.
You cannot receive faxes
automatically.
• The FAX mode should be selected.
• Is there paper in the machine?
• Check if the display shows ‘MEMORY FULL.’
Your machine will not send
anything.
• Make sure that the document is loaded face down.
• ‘TX’ should show up on the display.
• Check the other machine you are sending to, to see if
it can receive your fax.
Your machine cannot receive
faxes manually.
• Did you hang up the handset of the machine before you
pressed
Start/Enter
?
Fax Problems