Dell C7765DN Dell Color Multifunction Printer User's Guide - Page 566

23 Problem Solving Troubleshooting This section describes troubles that may occur with the machine and their solutions. Follow the troubleshooting procedure below to solve the problems. The machine does not work properly. No A message is displayed. No Action Refer to "Machine Trouble" (P.567). Yes Cause Has a paper or document jam occurred? Yes Action For information on paper jams, refer to "Paper Jams" (P.681). For information on document jams, refer to "Document Jams" (P.690). No Cause Is a status code displayed? Action Refer to "Status Code" (P.609). The image quality is poor. Action Refer to "Image Quality Trouble" (P.571). No Yes Trouble during copying Action Refer to "Trouble during Copying" (P.577). No Yes Trouble during printing Action Refer to "Trouble during Printing" (P.581). No Yes Trouble during faxing Action Refer to "Trouble during Faxing" (P.584). No Yes Trouble during scanning Action Refer to "Trouble during Scanning" (P.588). No Yes Network-related Problems Action Refer to "Network-related Problems" (P.593). No Yes Media Print - Text-related Problems Action Refer to "Media Print - Text Trouble" (P.607). No Yes Media Print - Photos-related Problems Action Refer to "Media Print - Photos Trouble" (P.608). Yes If the error is not resolved even after following the above procedure, contact Customer Support at dell.com/contactdell. 566