Dell C7765DN Dell Color Multifunction Printer User's Guide - Page 629

Status Code Status Code 016-794 016-795 016-796 016-797 016-799 017-700 017-701 017-702 017-703 017-704 017-705 017-706 017-707 017-708 017-709 017-713 017-714 017-715 017-716 Cause and Remedy [Cause] Media is not inserted correctly. [Remedy] Check whether the media is inserted correctly. [Cause] An error occurred when reading the data on the media. [Remedy] On a computer, confirm the content recorded on the media. [Cause] An invalid print parameter is included in the print data of the application, or the print data and the Print Setup settings may not match. [Remedy] Check the print data of the application and the Print Setup settings, and try printing again. [Cause] ThinPrint.Engine connection timed out. [Remedy] Confirm the connection to the ThinPrint.Engine. [Cause] An error occurred while connecting to ThinPrint.Engine. [Remedy] Confirm the connection to the ThinPrint.Engine. [Cause] The data sent to ThinPrint.Engine is invalid. [Remedy] Confirm the connection to the ThinPrint.Engine. [Cause] The print data sent from ThinPrint.Engine exceeded the maximum size of the machine. [Remedy] Split the job, and try printing again. [Cause] An internal error occurred. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. Send the job again. [Cause] ThinPrint.Engine SSL authentication error. [Remedy] Check the server certificate information (expiry date and address) that is registered to ThinPrint.Engine. [Cause] An SSL communication error occurred between ThinPrint.Engine and the machine. [Remedy] Check the settings of the machine. [Cause] The SMTP server does not support STARTTLS. [Remedy] Change SSL/TLS communication setting to other than [STARTTLS]. [Cause] SSL connection to the SMTP server failed. [Remedy] Confirm whether the SMTP server supports SSL connection. If the server supports it, check the port number of the SMTP server. If the error still is not resolved, contact Customer Support at dell.com/contactdell. [Cause] SMTP server SSL authentication error. The server certificate is invalid. [Remedy] Use the valid SSL server certificate of the SMTP server. You can avoid this error by setting [SMTP - SSL / TLS Communication] in [SSL / TLS Settings] to [Disabled], however the validity of the server cannot be warranted. [Cause] SMTP server SSL authentication error. It is before the valid period of the server certificate. [Remedy] Use the valid SSL server certificate of the SMTP server. You can avoid this error by setting [SMTP - SSL / TLS Communication] in [SSL / TLS Settings] to [Disabled], however the validity of the server cannot be warranted. 629