Dell C7765DN Dell Color Multifunction Printer User's Guide - Page 644
The following operation is performed when the Auditron mode for the Fax service is
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23 Problem Solving Status Code 021-214 021-215 021-360 021-361 021-401 021-500 021-731 021-732 021-733 Cause and Remedy [Cause] An error occurred during encrypted communication between the machine and the USB memory device. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. Execute the operation again. If the error still is not resolved, contact Customer Support at dell.com/contactdell. [Cause] The accounting/billing device connected does not match the device set on the machine. [Remedy] Change the setting on the machine or connect the correct accounting/billing device, and switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. [Cause] An error occurred. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact Customer Support at dell.com/contactdell. [Cause] The number of authentication devices such as a smart card reader connected exceeds the setting value. [Remedy] Disconnect the authentication device connected. [Cause] The following operation is performed when the Auditron mode for the Fax service is enabled. • While a Send Fax job is processing, another job that the Auditron mode is enabled starts. • While another job that the Auditron mode is enabled is processing, a Send Fax job starts. [Remedy] Wait for the active job finishes, and start the next job. [Cause] While the EP system is available, you attempted to make color copies when the use of color is restricted. [Remedy] Contact Customer Support at dell.com/contactdell. [Cause] The EP system is not available. [Remedy] Contact Customer Support at dell.com/contactdell. [Cause] The EP system is not available because the use of color is restricted or the number of color pages reached the maximum. [Remedy] Contact Customer Support at dell.com/contactdell. 644
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