Dell C7765DN Dell Color Multifunction Printer User's Guide - Page 657
Set [E-mail Send Authentication] to [Off] under [Tools] > [System Settings] >
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Status Code Status Code 027-772 027-773 027-774 027-775 027-776 027-777 027-778 027-779 027-796 027-797 Cause and Remedy [Cause] An error occurred during communication with the SMTP server. [Remedy] Use ASCII characters to modify the host name that has been specified under [Tools] > [System Settings] > [Connectivity & Network Setup] > [Machine's E-mail Address / Host Name]. If the error still is not resolved, confirm with your network administrator whether the SMTP server supports the HELO command. [Cause] An error occurred during communication with the SMTP server. [Remedy] Wait for a while, and then execute the operation again. [Cause] The specified e-mail address contains unsupported characters. [Remedy] Specify the e-mail address using only ASCII characters. [Cause] Too many destination addresses have been specified. [Remedy] Reduce the number of destination addresses. If the error still is not resolved, confirm with your network administrator whether the SMTP server supports the EHLO command. [Cause] An error occurred during communication with the SMTP server. [Remedy] Use ASCII characters to modify the host name that has been specified under [Tools] > [System Settings] > [Connectivity & Network Setup] > [Machine's E-mail Address / Host Name]. If the error still is not resolved, confirm with your network administrator whether the SMTP server supports the EHLO command. [Cause] The destination SMTP server does not support SMTP-AUTH. [Remedy] Set [E-mail Send Authentication] to [Off] under [Tools] > [System Settings] > [Connectivity & Network Setup] > [Outgoing / Incoming E-mail Settings] > [SMTP Server Settings]. [Cause] The destination SMTP server does not support the SMTP-AUTH system set on the machine. [Remedy] Confirm the authentication type supported by the SMTP server with your network administrator. The machine supports the following authentication types: AUTH GSSAPI (only for Kerberos), AUTH NTLMv2, AUTH NTLMv1, AUTH PLAIN, AUTH LOGIN, AUTH CRAM-MD5. [Cause] Failed to authenticate the SMTP server. [Remedy] Confirm the login name and password set to SMTP-AUTH. [Cause] The received e-mail was discarded because no documents were attached to it. (The machine is set to print attached documents only.) [Remedy] To print the mail body or header information also, change settings in the [Properties] screen of Dell Printer Configuration Web Tool. [Cause] The output destination of the received e-mail is invalid. [Remedy] Specify a correct output destination, and send the e-mail again. 657