Dell C7765DN Dell Color Multifunction Printer User's Guide - Page 792

29 Using Access Google Drive™ Unable to view items Symptom Cause and Remedy The collection/file is not shown in the list. The search result differs from the specified criteria. [Cause] Probable causes are as follows: 1) Failed to connect with HTTP server. 2) The number of collections/files exceeded the display limit. [Remedy] For 1, check the HTTP settings. For 2, lessen the collections/files to 1024 or less, or change the latest update date of the item to bring it to the top of the list. [Cause] The time zone of the machine and the cloud service does not match. [Remedy] Match the time zone of the machine and the cloud service. You can set the time zone for the machine in [Tools] > [Common Service Settings] > [Machine Clock / Timers] > [Time Zone]. Unable to print Symptom Unable to print by selecting [Print]. Cause and Remedy [Cause] The user is not allowed to print. [Remedy] Confirm with the system administrator if you are allowed to print. Unable to upload data Symptom Cause and Remedy The scan data is not added to the cloud service, although the machine has finished scanning or stored a document in a folder with a job flow sheet linked to. [Cause] An error occurred in data transferring to the cloud service. [Remedy] Check [Status] from the [Job Status] screen. If "Completed -Error" is displayed, printout a job history report and check the status code to remedy. 792