Dell C7765DN Dell Color Multifunction Printer User's Guide - Page 619

Contact Customer Support at, Windows 2003 Server, specify the domain name in uppercase.

Page 619 highlights

Status Code Status Code 016-525 016-526 016-527 016-528 016-529 016-533 016-534 016-535 016-536 016-537 016-538 016-539 016-546 Cause and Remedy [Cause] LDAP server SSL authentication error. The server certificate has expired. [Remedy] Change the SSL certificate of the LDAP server to a valid one. You can clear this error by selecting [Disabled] for [LDAP - SSL / TLS Communication] under [SSL / TLS Settings] on the machine; however, note that selecting this option does not ensure the validity of the LDAP server. [Cause] LDAP server SSL authentication error. The server name does not match the certificate. [Remedy] Set the same LDAP server address to the machine and to the SSL certificate of the LDAP server. You can clear this error by selecting [Disabled] for [LDAP - SSL / TLS Communication] under [SSL / TLS Settings] on the machine; however, note that selecting this option does not ensure the validity of the LDAP server. [Cause] LDAP server SSL authentication error. This is an SSL authentication internal error. [Remedy] An error occurred in the software. Contact Customer Support at dell.com/contactdell. [Cause] You are logged out of the smart card authentication mode while scanning the data with a digital signature. [Remedy] Log in to the machine with the smart card, and then execute the operation again. [Cause] An error occurred when connecting to the Remote Download server. There was no response from the server within the specified time (45 seconds). [Remedy] Confirm the network connection. Check whether the Remote Download server is correctly set on the network. [Cause] Kerberos server authentication protocol error [Remedy] The time difference between the machine and the Kerberos server exceeded the clock skew limit value set on the Kerberos server. Check whether the clocks on the machine and Kerberos server are correctly set. Also check whether the summer time and the time zone are correctly set on the machine and Kerberos server. [Cause] Kerberos server authentication protocol error [Remedy] The domain set on the machine does not exist on the Kerberos server, or the Kerberos server address set on the machine is invalid for connection. Check whether the domain name and the server address have been correctly set on the machine. For connection to Windows 2003 Server, specify the domain name in uppercase. [Cause] The specified file does not exist on the Remote Download server. [Remedy] Confirm the file. [Cause] An error occurred when accessing the DNS prior to connecting to the Remote Download server. [Remedy] Confirm the connection with the DNS. Also check whether the Remote Download server name is registered to the DNS. [Cause] Could not connect to the Remote Download server. The port of the destination Remote Download server is not open. [Remedy] Confirm the port in the network settings. [Cause] An error occurred when writing the remote download file to the hard disk. The file obtained from the Remote Download server could not be written to the hard disk. [Remedy] Confirm the amount of available space, and delete files that are no longer required. Alternatively, replace the hard disk. [Cause] Kerberos server authentication protocol error [Remedy] An error occurred in the software. Contact Customer Support at dell.com/contactdell. [Cause] A Local User tried to obtain the information of another user. [Remedy] Contact Customer Support at dell.com/contactdell. 619

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Status Code
619
016-525
[Cause]
LDAP server SSL authentication error. The server certificate has expired.
[Remedy]
Change the SSL certificate of the LDAP server to a valid one. You can clear this error by
selecting [Disabled] for [LDAP - SSL / TLS Communication] under [SSL / TLS
Settings] on the machine; however, note that selecting this option does not ensure the
validity of the LDAP server.
016-526
[Cause]
LDAP server SSL authentication error. The server name does not match the certificate.
[Remedy]
Set the same LDAP server address to the machine and to the SSL certificate of the
LDAP server. You can clear this error by selecting [Disabled] for [LDAP - SSL / TLS
Communication] under [SSL / TLS Settings] on the machine; however, note that
selecting this option does not ensure the validity of the LDAP server.
016-527
[Cause]
LDAP server SSL authentication error. This is an SSL authentication internal error.
[Remedy]
An error occurred in the software. Contact Customer Support at
dell.com/contactdell
.
016-528
[Cause]
You are logged out of the smart card authentication mode while scanning the data with
a digital signature.
[Remedy]
Log in to the machine with the smart card, and then execute the operation again.
016-529
[Cause]
An error occurred when connecting to the Remote Download server. There was no
response from the server within the specified time (45 seconds).
[Remedy]
Confirm the network connection. Check whether the Remote Download server is
correctly set on the network.
016-533
[Cause]
Kerberos server authentication protocol error
[Remedy]
The time difference between the machine and the Kerberos server exceeded the clock
skew limit value set on the Kerberos server. Check whether the clocks on the machine
and Kerberos server are correctly set. Also check whether the summer time and the time
zone are correctly set on the machine and Kerberos server.
016-534
[Cause]
Kerberos server authentication protocol error
[Remedy]
The domain set on the machine does not exist on the Kerberos server, or the Kerberos
server address set on the machine is invalid for connection. Check whether the domain
name and the server address have been correctly set on the machine. For connection to
Windows 2003 Server, specify the domain name in uppercase.
016-535
[Cause]
The specified file does not exist on the Remote Download server.
[Remedy]
Confirm the file.
016-536
[Cause]
An error occurred when accessing the DNS prior to connecting to the Remote Download
server.
[Remedy]
Confirm the connection with the DNS. Also check whether the Remote Download
server name is registered to the DNS.
016-537
[Cause]
Could not connect to the Remote Download server. The port of the destination Remote
Download server is not open.
[Remedy]
Confirm the port in the network settings.
016-538
[Cause]
An error occurred when writing the remote download file to the hard disk. The file
obtained from the Remote Download server could not be written to the hard disk.
[Remedy]
Confirm the amount of available space, and delete files that are no longer required.
Alternatively, replace the hard disk.
016-539
[Cause]
Kerberos server authentication protocol error
[Remedy]
An error occurred in the software. Contact Customer Support at
dell.com/contactdell
.
016-546
[Cause]
A Local User tried to obtain the information of another user.
[Remedy]
Contact Customer Support at
dell.com/contactdell
.
Status Code
Cause and Remedy