Epson Stylus Pro 5500 User Manual - Page 103

Troubleshooting, Make sure your paper is loaded with the printable side facing the correct way.

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7-2 | Troubleshooting If this happens: Try this: Your printout has horizontal • Make sure your paper is loaded with the printable side in the correct orientation. or vertical banding. The printable side should be face-down in the tray or front manual feed slot; face up in the rear manual feed slot. • Make sure the Media Type setting for your print job matches the paper you're using and the paper tray levers are set correctly. See Chapter 2 for more information. • Run a cleaning cycle. See page 6-1 for instructions. • Align the print head. See page 6-7 for instructions. • Check the Ink Out light to see if one of the cartridges is low on ink; then replace the cartridge. See page 6-5 for instructions. • Try using Automatic mode. See page 3-2 (Macintosh) or page 4-1 (Windows) for instructions. Your printout is faint, blurry, or grainy, or colors are incorrect or missing. • Make sure the Media Type setting for your print job matches the paper you're using and the paper tray levers are set correctly. See Chapter 2 for more information. • Make sure your paper is loaded with the printable side facing the correct way. The printable side should be face-down in the trays or front manual feed slot; face-up in the rear manual feed slot. • Make sure the paper is not damp or damaged in any way. • Try using Automatic mode, setting the Quality/Speed slider to Quality, make sure the Ink setting is set to Color for color images, and your application is set for color printing. See page 3-2 (Macintosh) or page 4-1 (Windows) for instructions. If you're printing a high-resolution image, also turn off PhotoEnhance and check if you're using a special effect that alters image colors, such as Sepia. • Run a cleaning cycle. See page 6-1 for instructions. • Check the Ink Out light to see if one of the cartridges is low on ink; then replace the cartridge. See page 6-5 for instructions. • Align the print head. See page 6-7 for instructions. 7-2

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7-2
7-2
|
Troubleshooting
If this happens:
Try this:
Your printout has horizontal
or vertical banding.
•
Make sure your paper is loaded with the printable side in the correct orientation.
The printable side should be face-down in the tray or front manual feed slot; face
up in the rear manual feed slot.
•
Make sure the
Media Type
setting for your print job matches the paper you
’
re
using and the paper tray levers are set correctly. See Chapter 2 for more
information.
•
Run a cleaning cycle. See page 6-1 for instructions.
•
Align the print head. See page 6-7 for instructions.
•
Check the
Ink Out
light to see if one of the cartridges is low on ink; then replace
the cartridge. See page 6-5 for instructions.
•
Try using Automatic mode. See page 3-2 (Macintosh) or page 4-1 (Windows) for
instructions.
Your printout is faint,
blurry, or grainy, or colors
are incorrect or missing.
•
Make sure the
Media Type
setting for your print job matches the paper you
’
re
using and the paper tray levers are set correctly. See Chapter 2 for more
information.
•
Make sure your paper is loaded with the printable side facing the correct way. The
printable side should be face-down in the trays or front manual feed slot; face-up
in the rear manual feed slot.
•
Make sure the paper is not damp or damaged in any way.
•
Try using Automatic mode, setting the Quality/Speed slider to
Quality
, make
sure the Ink setting is set to
Color
for color images, and your application is set for
color printing. See page 3-2 (Macintosh) or page 4-1 (Windows) for instructions.
If you
’
re printing a high-resolution image, also turn off PhotoEnhance and check
if you
’
re using a special effect that alters image colors, such as Sepia.
•
Run a cleaning cycle. See page 6-1 for instructions.
•
Check the
Ink Out
light to see if one of the cartridges is low on ink; then replace
the cartridge. See page 6-5 for instructions.
•
Align the print head. See page 6-7 for instructions.