Epson Stylus Pro 5500 User Manual - Page 108

Uninstalling and Reinstalling the Printer Software, button at the bottom

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Troubleshooting | 7-7 If this happens: Ejected paper is wrinkled. Paper doesn't eject fully. Try this: • Make sure the paper isn't damp. Don't store paper in a damp or humid environment, and keep it in its original packaging. • Make sure the paper isn't too thin. • Make sure the paper is feeding straight. • Press the Eject/Continue button. • Make sure the Paper Size setting in your printer software and the paper size lever match the paper you're using. Uninstalling and Reinstalling the Printer Software If you need to uninstall and then reinstall the printer software for any reason, follow the instructions in the appropriate section below. Macintosh 1. Insert your printer software CD-ROM. Then double-click the CD-ROM icon to open it, if necessary. Double-click the Printer Driver Installer folder, then double-click the Stylus Pro 5500 Installer icon. Click Continue on the next screen. 2. On the installer screen, click the arrow in the Easy Install list at the top and select Uninstall. Then click the Uninstall button at the bottom and follow the on-screen instructions. 3. Restart your Macintosh. Then follow the instructions beginning on page 1-19 to reinstall your printer software. Windows 1. Double-click icon. My Computer, then double-click the Control Panel 2. Double-click Add/Remove Programs. Click EPSON Printer Software in the program list, then select your EPSON Stylus Pro 5500 printer icon. 7-7

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7-7
Troubleshooting
|
7-7
Uninstalling and Reinstalling the Printer
Software
If you need to uninstall and then reinstall the printer software for any reason,
follow the instructions in the appropriate section below.
Macintosh
1.
Insert your printer software CD-ROM. Then double-click the
CD-ROM icon to open it, if necessary. Double-click the
Printer Driver
Installer
folder, then double-click the
Stylus Pro 5500 Installer
icon.
Click
Continue
on the next screen.
2.
On the installer screen, click the arrow in the Easy Install list at the top
and select
Uninstall
. Then click the
Uninstall
button at the bottom
and follow the on-screen instructions.
3.
Restart your Macintosh. Then follow the instructions beginning on
page 1-19 to reinstall your printer software.
Windows
1.
Double-click
My Computer
, then double-click the
Control Panel
icon.
2.
Double-click
Add/Remove Programs
. Click
EPSON Printer
Software
in the program list, then select your
EPSON Stylus Pro
5500
printer icon.
Ejected paper is wrinkled.
•
Make sure the paper isn
’
t damp. Don
’
t store paper in a damp or humid
environment, and keep it in its original packaging.
•
Make sure the paper isn
’
t too thin.
•
Make sure the paper is feeding straight.
Paper doesn
’
t eject fully.
•
Press the
Eject/Continue
button.
•
Make sure the Paper Size setting in your printer software and the paper size lever
match the paper you
’
re using.
If this happens:
Try this: