Epson SureColor S50670 User Manual - Page 166

When a Maintenance Call/Service Call Occurs, Call-for-Service Request Error Codes

Get Epson SureColor S50670 PDF manuals and user guides View all Epson SureColor S50670 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 166 highlights

When a Maintenance Call/Service Call Occurs Error messages Maintenance Request Replace Part Soon/Replace Part Now XXXXXXXX Call For Service XXXX Error XXXX Power off and then on. If this doesn't work, note the code and call for service. What to do A part used in the printer is nearing the end of its service life. Contact your dealer or EPSON Support and tell them the maintenance request code. You cannot clear the maintenance request until the part is replaced. A service call occurs if you continue to use the printer. A call for service occurs when: The power cable is not connected securely An error that cannot be cleared occurs When a call for service has occurred, the printer automatically stops printing. Turn off the printer, disconnect the power cable from the outlet and from the AC inlet on the printer, and then reconnect. Turn on the printer again multiple times. If the same call for service is displayed on the LCD panel, contact EPSON Support for assistance. Tell them the call for service code is "XXXX". Call-for-Service Request Error Codes The portions indicated by asterisks ("*") vary depending on the type of error. Carriage error Media feed error Circuit error Ink system error Component has reached end of service life Mechanical error Heater error 11** 12**, 15A*, 161* 00**, 13**, 1A**, 1F**, 20**, 3000, Dx**, Fx** 14**,162* 110*, 143* 15** 19** Problem Solver 166

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
Problem Solver
166
When a Maintenance Call/Service Call Occurs
Call-for-Service Request Error Codes
The portions indicated by asterisks (“*”) vary depending on the type of error.
Error messages
What to do
Maintenance Request
Replace Part Soon/Replace Part Now
XXXXXXXX
A part used in the printer is nearing the end of its service life.
Contact your dealer or EPSON Support and tell them the maintenance request
code.
You cannot clear the maintenance request until the part is replaced. A service
call occurs if you continue to use the printer.
Call For Service
XXXX Error XXXX
Power off and then on. If this doesn’t
work, note the code and call for service.
A call for service occurs when:
The power cable is not connected securely
An error that cannot be cleared occurs
When a call for service has occurred, the printer automatically stops printing.
Turn off the printer, disconnect the power cable from the outlet and from the AC
inlet on the printer, and then reconnect. Turn on the printer again multiple
times.
If the same call for service is displayed on the LCD panel, contact EPSON Support
for assistance. Tell them the call for service code is "XXXX".
Carriage error
11**
Media feed error
12**, 15A*, 161*
Circuit error
00**, 13**, 1A**, 1F**, 20**, 3000, Dx**, Fx**
Ink system error
14**,162*
Component has reached end of
service life
110*, 143*
Mechanical error
15**
Heater error
19**