HP LaserJet MFP M72625-M72630 User Guide

HP LaserJet MFP M72625-M72630 Manual

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  • HP LaserJet MFP M72625-M72630 | User Guide - Page 1
    LaserJet MFP M72625, M72630 Series Printer User Guide support.hp.com
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 2
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 3
    HP LaserJet MFP M72625, M72630 Series Printer User Guide
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 4
    to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 5
    contents 1 Introduction ...1 Useful to know ...2 About this user's guide ...3 Conventions ...3 Printer overview ...4 Front view 1 ...4 Front view 2 ...5 Rear view ...7 Printer specifications ...8 Technical specifications ...8 Supported operating systems ...10 Mobile printing solutions ...11 Printer
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    Accessing network setup ...25 Network settings (TCP/IP) ...25 Ethernet ...25 TCP/IP Protocol ...25 Installing driver over the network ...27 Windows ...27 macOS ...28 Linux ...29 WebUI (embedded web server) ...30 What is WebUI? ...30 Required web browser ...30 Connecting to
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 7
    ...58 Auto tray switch ...59 Auto continue ...59 Paper substitution ...59 Tray protection ...59 Tray priority setting ...59 4 Printing ...60 Printer driver features ...61 Basic printing ...62 Canceling a print job ...62 macOS printing ...63 Printing a document ...63 Changing printer settings ...63
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 8
    106 Ordering supplies and accessories ...107 Available supplies ...107 Available accessories ...108 Storing the toner cartridge ...110 Handling instructions ...110 Toner cartridge usage ...110 Estimated cartridge life ...110 Redistributing toner ...111 Replacing the toner cartridge ...112 Replacing
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    Power and cable connecting problems ...144 Solving other problems ...145 Display screen problem ...145 Paper feeding problems ...145 Printing problems ...146 Printing quality problems ...148 Copying problems ...153 Scanning problems ...154 Additional troubleshooting tasks ...155 Appendix A Revision
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    Appendix B Glossary ...158 Glossary of terms ...159 viii ENWW
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    Useful to know ● About this user's guide ● Printer overview ● Printer specifications ● Control support.hp.com. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 12
    /buy/parts ● Order through service or support providers: Contact an HP-authorized service or support provider. The status LED flashes or remains constantly on. ● Turn the product off and on again. ● Check the meanings of LED indications in this manual and troubleshoot accordingly (see "Understanding
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 13
    manual and keep it for future reference. ● If you have a problem using the printer, refer to the troubleshooting chapter. ● Terms used in this user's guide user's guide may differ from your printer depending on the printer's firmware/driver version. ● The procedures in this user's guide are mainly
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 14
    view 2 ● Rear view Front view 1 Figure 1-1 Front view 1 Table 1-1 Front view 1 Callout Description 1 Document feeder cover 2 Document feeder width guides 3 Document input tray 4 Control panel 5 Side door 6 Tray 1 (MP) 7 Power-switch Callout 8 9 10 11 12 13 14 Description Power
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 15
    Front view 2 Figure 1-2 Front view 2 Table 1-2 Front view 2 Callout Description 1 Scanner glass 2 White sheet 3 Tray 1 (MP) paper width guides Callout 4 5 Description Tray 1 (MP) USB memory port ENWW Printer overview 5
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 16
    Figure 1-3 Inner view Table 1-3 Inner view Callout Description 1 Toner collection unit 2 Toner cartridge 3 Imaging unit NOTE: If you want to see the imaging unit, you need to remove the toner collection unit. 6 Chapter 1 Introduction ENWW
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 17
    Rear view Figure 1-4 Rear view Table 1-4 Rear view Callout Description 1 Output support tray 2 Control board cover1 3 USB memory port 4 USB port 1 Open this cover to install the optional device. Callout 5 6 7 Description Network port Cover for optional FDI
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 18
    support.hp.com. ● Technical specifications ● Supported operating systems ● Mobile printing solutions ● Printer dimensions ● Power consumption, electrical specifications, and acoustic emissions ● Operating-environment range Technical specifications Table 1-5 HP LaserJet MFP M72625dn, HP LaserJet
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 19
    Not supported Fax ● Analog fax kit Optional Copy and Scan ● Scans 45 images per minute (ipm) (mono) on A4 and lettersize paper ● Copy up to 25 cpm on A4 and letter size paper ● Automatic document feeder (ADF) (multiple pass duplex) ● 100-sheet document feeder output HP LaserJet MFP M72630dn
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 20
    with in-box software CD or can be downloaded from the printer support website (support.hp.com.) The PCL 6 drivers on the software CD and the website support the operating systems listed in the table below. macOS: macOS computers are supported with this printer. Use the in-box mac software CD, or go
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 21
    from included CD or go to support.hp.com http://123.hp.com/LaserJet follow the steps provided to the install printer software and print driver. NOTE: Supported operating systems can change. For a current list of supported operating systems, go to support.hp.com for HP's all-inclusive help for the
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 22
    48.03 in) 1115 mm (43.8 in) 1010 mm (39.7 in) 59.0 kg (130.1 lb.) Power consumption, electrical specifications, and acoustic emissions See support.hp.com for current information. CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages
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    Control panel overview Figure 1-6 Control panel overview Callout 1 2 3 4 5 6 Item Touch screen Job Status Counter Numeric keypad Eco Power/Wakeup 7 Clear 8 Interrupt 9 Stop 10 Start 11 Redial/Pause 12 Logout 13 On Hook Dial 14 Reset 15 Status LED Description Shows the current
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    IMPORTANT: When you use the display screen, use your finger only. The screen may be damaged with anything else. Connecting a network cable This printer has a built-in network interface card. You can connect your printer to a network using a network cable. Figure 1-7 Connecting a network cable 14
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 25
    Turning on the printer CAUTION: To prevent damage to the printer, use only the power cord that is provided with the printer. NOTE: Make sure that the power source is adequate for the printer voltage rating. The voltage rating is on the printer label. The printer uses either 110-127 Vac or 220-240
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 26
    3. Turn on the main power switch. CAUTION: ● You can also turn the printer on pressing the (Power/Wakeup). ● Some parts inside of the printer may be hot when power is on, or after printing. 16 Chapter 1 Introduction ENWW
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    "Control panel overview"). ● To resolve the error, look at the error message and its instructions from the troubleshooting chapter (see "Troubleshooting"). ● If the problem persists, call a service representative. ● Understanding the status LED ● Power LED Understanding the status LED Table 1-10
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    the toner. NOTE: Check the message on the display screen. Follow the instructions in the message or refer to the troubleshooting chapter (see "Understanding display messages"). If the problem persists, call for service. Power LED The color of the status LED indicates the printer's current status
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    operation of the printer. Once you press the home icon ( ) on the screen, it shows the display screen. The display screen image in this user's guide may differ from your printer depending on its option or model. NOTE: ● To switch to the next display screen, press the right arrow or drag
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    When you select Device, you can see the number of impressions by device. An impression typically refers to a single side of a sheet and not a one-sided print. ● Total Usage: Displays the total number of impressions. ● Send Usage: Displays the number of images sent via email, server, etc. ● Large
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 31
    each completed job. Secured Job Displays the list of secured jobs the user has set in the printer driver (see "Print Mode"). You need to enter the ID and Password set in the printer driver. ● No.: Gives the order of jobs. ● Job Type: Displays type of the job. ● Job Name: Displays the
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 32
    , see the Hardware Installation Guide that came with the printer. For additional instructions, go to HP support on the Web. Go to support.hp.com for HP's all-inclusive help for the printer. Find the following support: ● Install and configure ● Learn and use ● Solve problems ● Download software and
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 33
    2 Using a Network-Connected Printer ● Network environment ● Accessing network setup ● Network settings (TCP/IP) ● Installing driver over the network ● WebUI (embedded web server) ● Additional network-connected tasks ENWW 23
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 34
    control panel. The following table shows the network environments supported by the printer: Table 2-1 Network environment Items Specifications Network Lan ● 802.11b/g/n Wireless LANa Network operating system ● Windows® XP Service Pack 3, Windows Server® 2003, ● Windows Vista®, Windows® 7/8,
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 35
    Accessing network setup 1. Make sure that the ethernet cable is connected to your printer. 2. Press Machine Setup > Network Settings from the display screen. 3. Select the option you want. If the option is available for only the administrator, the following screen appears. Enter the ID, Password,
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 36
    ● Static: Select to enter IP address/Subnet Mask/Gateway Address manually. ● BOOTP: IP address/Subnet Mask/Gateway Address are automatically selected, DHCP FQDN options are automatically disabled. WINS (Windows Internet Name Service) You can configure the WINS server. WINS is used in the Windows
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    the network You must install the printer driver software for printing. The software includes drivers, applications, and other support programs. Make sure that the network screen. Then, select Next. 5. Follow the instructions in the installation window. ENWW Installing driver over the network 27
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    on. NOTE: If your MAC does not have an optical drive, go to support.hp.com for driver installation. 2. Insert the supplied software CD into your CD-ROM drive. 3. Connection Type. 8. Click Next. 9. Follow the instructions in the installation window. 28 Chapter 2 Using a Network-Connected Printer
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    HP Linux Imaging and Printing (HPLIP) website to install the printer software. 1. Make sure that the printer is connected to your network and powered on. Also, your printer's IP address should have been set. 2. Copy Unified Linux Driver button. 10. Select AppSocket/HP JetDirect and enter your printer
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 40
    web server) This section gives you step-by-step instructions for setting up the network environment using WebUI. NOTE: preference. ● Set the email notifications advising of the printer's status. ● Get support for using the printer. ● Upgrade printer software. Required web browser You need one
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 41
    web browser that supports IPv6 addressing as a URL. 2. Select one of the IPv6 addresses (Stateless Address, Stateful Address, Manual Address) from Network check the current alerts in the printer. Use this information to troubleshoot printer errors. ● Supplies: You can check the supplies' information
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    Address book tab You can manage the address book. This feature is also available from the printer (see "Setting up an address book from the control panel"). ● Individual: You can manage individual entries in the address book. ● Group: You can manage group address books. Settings tab Settings tab has
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 43
    sends email notification to the email address set here. This feature is also available from the printer. - Feature Management: Specifies the services, PC application security, physical ports, and network protocol features to use. Select the features to use, and then click Apply. - Information
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 44
    you can: - view product information and get support (HP website). - download manuals and drivers. - order consumable supplies. - register your menu. Additional network-connected tasks For more information go to support.hp.com Instructions are available for performing specific scan task, such as the
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 45
    Additional network-connected tasks Go to support.hp.com. Instructions are available for performing specific copy tasks, such as the following: ● Setting IP address ENWW Additional network-connected tasks 35
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 46
    3 Media and tray ● Loading originals ● Selecting print media ● Loading paper in the tray ● Printing on special media ● Tray Settings 36 Chapter 3 Media and tray ENWW
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    Loading originals You can use the scanner glass or the Document Feeder to load an original for copying, scanning, and sending a fax. ● Scanner glass ● Document feeder Scanner glass Make sure that no originals are in the document feeder. If an original is detected in the document feeder, the printer
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 48
    2. Place the original face down on the scanner glass and align it with the registration guide at the top left corner of the glass. 3. Close the document feeder. NOTE: ● Leaving the document feeder open while copying may affect copy quality and
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    ○ Curled or rolled paper ○ Torn paper ● Remove all staples and paper clips before loading. ● Make sure any glue, ink, or correction fluid on the paper is completely dry before loading. ● Do not load originals that include different sizes or weights of paper. ● Do not load booklets, pamphlets,
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 50
    3. Adjust the document width guides to the paper size. NOTE: Dust on the document feeder glass may cause black lines on the printout. Always keep the glass clean. 40 Chapter 3 Media and tray ENWW
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    media, ensure that it meets the requirements specified in this user's guide. CAUTION: Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by HP's warranty or service agreements. The amount of paper put into the tray may differ
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    detected Tray overview To change the size, you need to adjust the paper guides. 1 Locking switch 2 Paper capacity indicator 3 Paper length guide 4 Paper width guide IMPORTANT: If you do not adjust the guide, it may cause paper registration, image skew, or jamming of the paper. Standard
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 53
    when closing. Close keyboard tray when not in use. IMPORTANT: Using photographic paper or coated paper may cause problems that require repairs. Such repairs are not covered by the warranty or service agreements. 1. Pull on the right side of the tray to pull out. ENWW Loading paper in the tray
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    2. Squeeze the paper length guide, and pull it to the end of the tray. 1 Paper length guide 3. Squeeze the paper width guide, and pull it to the end of the tray. 1 Paper width guide 44 Chapter 3 Media and tray ENWW
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    4. Flex and fan the edge of the paper stack to separate the pages before loading papers. ENWW Loading paper in the tray 45
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    5. Load paper with the print side facing up. NOTE: Do not overload the tray: it may cause paper jams. Make sure that the paper is below the maximum paper capacity indicator inside the tray. 1 Paper capacity indicator 46 Chapter 3 Media and tray ENWW
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    6. Adjust the paper length guide to the desired paper length. ENWW Loading paper in the tray 47
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    stack of paper until it lightly touches the side of the stack. Do not press the guide too tightly to the edge of the paper: the guide may bend the paper. NOTE: Do not push the paper guide too far causing the media to warp. If you do not adjust the paper width
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    8. Fix the paper length guide using the locking switch. Release the locking switch to load a type and size on the control panel (see "Tray Settings"). NOTE: ● If you experience problems with paper feeding, check whether the paper meets the media specifications (see "Print media specifications").
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    first and be placed in the center of the tray. ● Always load only the specified print media to avoid paper jams and print quality problems (see "Print media specifications"). ● Flatten any curl on postcards, envelopes, and labels before loading them into Tray 1 (MP). 1. Open Tray 1 (MP) and pull out
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    3. Load the paper with the side to be printed on facing down. NOTE: Do not overload the tray: it may cause paper jams. Make sure that the paper is below the maximum paper capacity indicator inside the tray. 1 Paper capacity indicator ENWW Loading paper in the tray 51
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 62
    4. Squeeze Tray 1 (MP) paper width guides and adjust them to the width of the paper. Do not force too much, otherwise the paper will bend resulting in a paper jam or skew. 5.
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 63
    Table 3-8 Media sizes automatically detected (continued) Sizea (Plain) Standard tray 2, 3 Optional dual cassette feeder A4 LEF A5 SEF A5 LEF B4 SEF JIS B5 SEF JIS B5 LEF A6 SEF Officio 8.5 x 13 SEF Officio 216 x 340 mm SEF 8K 270 x 390 mm SEF 16K 195 x 270 mm SEF 16K 195 x 270 mm LEF
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 64
    Printing on special media NOTE: The media types are shown in the Printing Preferences. This paper type option allows you to set the type of paper to be loaded in the tray. This setting appears in the list so that you can select it. This will let you get the best quality printout. If not, the desired
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 65
    ● Do not use envelopes with clasps, snaps, windows, coated lining, self-adhesive seals, or other synthetic materials. ● Do not use damaged or poorly made envelopes. ● Be sure the seam at both ends of the envelope extends all the way to the corner of the envelope. 1 Acceptable 2 Unacceptable ●
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    When selecting labels, consider the following factors: ● Adhesives: The adhesive material should be stable at your printer's fusing temperature of about 170°C (338 °F) for 0.1 second. ● Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets that have spaces
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    . During the fusing process, wet ink can come off preprinted paper, reducing print quality. Additional information for printing on special media Go to support.hp.com. Instructions are available for performing specific scan tasks, such as the following: ● Special media types and what each tray will
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 68
    size and type in the application program you use on your computer (see "Opening printing preferences"). NOTE: The paper setting in the printer and driver should match to print without a paper mismatch error. ● You change the paper setting set in the printer using WebUI. If your printer is connected
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 69
    1. Press Machine Setup > Tray Settings > Settings > select the tray you want from the display screen. 2. Press the button in Tray Confirmation Message to activate this function. Auto tray switch This is the option to set if the printer is to continue printing or not when any tray becomes empty. For
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 70
    4 Printing ● Printer driver features ● Basic printing ● macOS printing ● Additional print tasks 60 Chapter 4 Printing ENWW
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    Adobe Photoshop®, etc. b Download the software from the HPI website and install it: (hp.com > find your product > Support or Downloads). Before installing, check whether your computer's OS support the software. c XPS printer driver can be installed only on Windows Vista OS or higher. ENWW Printer
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    of copies and print range are selected within the Print window. NOTE: To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application's Print window to change the print setting (see "Opening printing preferences"). 4. To start the print
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    on models or options. It means that the features are not supported. ● Printing a document ● Changing printer settings ● Printing multiple Printing a document When you print with macOS, you need to check the printer driver settings in each application you use. Follow the steps below to print from
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    Some features may not be available depending on models or options. It means that the features are not supported Before printing in the duplex mode, decide on which edge you will be binding your finished document. that option's feature, which is provided from the driver. 64 Chapter 4 Printing ENWW
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    Additional print tasks Go to support.hp.com. Instructions are available for performing specific print tasks, such as the following: ● Create and use printing shortcuts or presets ● Select the paper size, or use a custom
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    5 Copying ● Understanding the copy screen ● Basic copying ● Quick copying ● Using special copy features ● Additional copy tasks 66 Chapter 5 Copying ENWW
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    Understanding the copy screen When you press Copy from the display screen, the Copy screen appears which has several tabs and lots of copying options. All the options are grouped by features so that you can configure your selections easily. If a different screen is displayed, press (Home) to go to
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    down on the scanner glass and close the document feeder (see "Loading originals"). NOTE: Ensure all documents are centered in the input tray. Adjust paper guides to align with the edges of the paper. 3. Adjust the settings for each copy such as Paper Source, Reduce/ Enlarge, Duplex and more in the
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    up in the document feeder. Align and gently push them to the center side of the document feeder width guide. NOTE: Ensure all documents are centered in the input tray. Adjust paper guides to align with the edges of the paper. 3. Press the Advanced tab > Original Size > Mixed Size from the display
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    NOTE: ● Mixed Size is activated when the originals are placed in the document feeder. ● When using the Mixed Size option, we recommend that you use the following combinations for copying different sized originals. Using combinations that are not recommended may cause originaldocument jams. Depending
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    single original face down on the scanner glass and close the document feeder. NOTE: Ensure all documents are centered in the input tray. Adjust paper guides to align with the edges of the paper. 3. Adjust the settings for each copy such as Reduce/Enlarge, Duplex/NUp, Output, Paper Source, etc. NOTE
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    Using special copy features On the Basic, Advanced, or Image tab of the Copy screen, you can select specific copy features. NOTE: Some menus may not appear in the display depending on options or models. To change the menu options: 1. Press Copy from the display screen. 2. Place the originals face up
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    Darkness Duplex Original Size NOTE: - This feature is available only when the finisher is not installed. - This feature is available only with Letter- and A4-sized print media. - Before using this feature, you have to load the paper in the trays with SEF (Short edge feed) and LEF (Long edge feed).
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    Original Orientation Original Type N-Up When copying double-sided documents or making double-sided copies or combined copies, specify the document orientation; otherwise, the copies may not be printed in the correct page order or correct front and back page arrangement. ● Upright Images: Select
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    Booklet The printer automatically prints on one or both sides of the paper, which are then folded to produce a booklet with all the pages in the correct sequence. The printer will also reduce and correctly adjust the position of each image to fit on the selected paper. ● Off: Disables this feature.
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    Erase Edge Allows you to erase spots, drill holes, fold creases and staple marks along any of the four edges of a document. Stamp Watermark ● Off: Disables this feature. ● Border Erase: Erases the certain amount of the edge of the printout. ● Hole Punch Erase: Erases the marks of bookbinding
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    Erase Backside Image Build Job When the original is thin and backside images show through, you can use this feature to remove the backside images. After the scanning is finished, the Scan More Pages window appears to ask if you want to scan another page. If you select Yes, then you can scan another
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    Additional copy tasks Go to support.hp.com. Instructions are available for performing specific copy tasks, such as the following: ● Copy or scan pages from books or other bound documents ● Copy mixed-size documents ●
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    6 Scanning Scanning with your printer lets you turn pictures and text into digital files that can be stored on your computer. ● Understanding the scan methods ● Scanning and sending through email ● Scanning and sending via SMB/FTP ● Scanning and sending to your computer ● Scanning and sending to USB
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    Understanding the scan methods To use the scanning feature, press Scan to Email, Scan to USB, Scan to Server, Scan to PC, or Scan to Shared Folder on the display screen. If a different screen is displayed, press ( ) to go to the home display screen. ● Scan to Email: Scans and sends scanned output to
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    Scanning and sending through email You can scan originals and send the scanned image to several destinations from the printer by email. NOTE: To scan and send an image as an email attachment, you need to set up network parameters, SMTP settings and Scan to Email settings using the control panel (
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    Image tab You can move to the next or previous page using the up/down arrows located at the bottom left. ● Original Type: Selects whether the original is text, photo, etc. ● Adjust Background: Erase the background to some extent by adjusting density or brightness. ● Erase Backside Image: Prevents
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    NOTE: ● If the authentication method of SMTP server is POP3 before SMTP, put a check mark of SMTP Requires POP Before SMTP Authentication. ● Enter the IP address and port number. Scanning and sending an email You can scan originals and send the scanned image to several destinations from the printer
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    report whether an email transmission is successfully completed or not. NOTE: If a report contains characters or fonts that the printer does not support, Unknown could be printed instead of the characters/fonts in the report. 1. Press Machine Setup > Application Settings > Scan to Email Settings from
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    Scanning and sending via SMB/FTP If you install a mass storage device (hard disk), you can send scanned images to up to ten different destinations via SMB or FTP. Without a mass storage device, you can only send scanned images to a single destination via SMB or FTP. NOTE: To scan and send an image
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    Image tab You can move to the next or previous page using the up/down arrows located at the bottom left. ● Original Type: Selects whether the original is text, photo, etc. ● Adjust Background: Erase the background to some extent by adjusting density or brightness. ● Erase Backside Image: Prevents
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    or Output tabs (see "Changing the scan feature settings"). 4. Press the Basic tab. 5. Press the server name input area, you can enter a recipient's server address manually. You cannot enter an address in the second field before entering an address in the first field. You can also use Address Book to
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    3. Set the scan features in the Advanced, Image, or Output tabs. 4. Press the Basic tab. 5. Press Recent. 6. Press the server address to which you want to resend. Then press OK. NOTE: ● Add to Address: Allows you to add a server address in the Recent results to the Address Book. ● Delete: Allows you
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    connected printer For a network or USB connected printer Make sure the scanner driver is installed on your computer. 1. Make sure that your printer and enabled by default if HP MFP Scan To PC Setup is selected during installation. To enable/disable this feature later launch HP MFP Scan to PC Setup
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    Scanning and sending to USB/shared folder You can scan a document and save the scanned image onto USB memory device/ shared folder. When you scan a document, the printer uses the default settings, such as for resolution. You can also customize your own scan settings (see "Changing the scan feature
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    Scanning to a USB /shared folder NOTE: ● To use Scan to USB feature: Insert a USB memory device into the USB memory port on your printer. ● To use Scan to shared folder feature: Install the mass storage device (hard disk) device. 1. Place the originals face up in the document feeder or place a
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    macOS scanning You can scan documents using Image Capture program. macOS offers the Image Capture program. Scanning with network 1. Make sure that your printer is connected to a network. 2. Place the originals face up in the document feeder or place a single original face down on the scanner glass
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    Additional scan tasks Go to support.hp.com. Instructions are available for performing specific scan tasks, such as the following: ● Copy or card ● Copy or scan a document into a booklet format ● Scan using a TWAIN driver ● Scan using a WIA driver ● Scan using USB ENWW Additional scan tasks 93
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    diverse features your printer provides. NOTE: ● This administrator's guide mainly describes features administrators would often use and settings to configure the printer. ● For some options, you need to contact your local service provider to configure the settings. ● Some menus may not appear on the
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    Menu overview Your printer is equipped with various menus that will be useful for both users and administrators. With the menus, administrators can set the settings for the printer or use the various features provided. You can access the menus by pressing the display screen on the control panel. The
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 106
    Table 7-1 Menu overview USBa Copy Quick Copy (See "Understanding the USB screen") (See "Copying") (See "Quick copying") Format Basic Copies Rename - Paper Source Paper Source Delete - Reduce/Enlarge Reduce/Enlarge Print - Duplex Duplex / N-Up Scan to USB - Color Mode Outputb -
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    Table 7-2 Menu overview Scan to Email Scan to PC (See "Scanning and sending through email") (See "Scanning and sending to your computer") Basic Computers - Send to Me Basic - File Name - Destination - File Format - Darkness - Resolution - Resolution - Darkness Advanced - Address Book
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    Table 7-3 Menu overview Scan to USBa Scan to Shared Folderb Stored Document Shared Folderb (See "Scanning to a USB memory device" (See "Scanning and sending to USB /shared folder") (See "Understanding the Stored (See "Understanding the Shared Document screen") Folder screen") Basic Basic
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    Table 7-4 Menu overview Machine Setup If you have selected Security > Authentication, you need to log-in as an administrator (see the "Security" section). Machine Details - H/W Configuration - Software Versions - Capabilities - QR Code Tray Settings - Name - Paper Size - Paper Type - Settings Eco
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    . Check the status of installed hardware and software versions to help you maintain the printer. You can download the latest software from www.hp.com. 1. Press Machine Setup > Machine Details from the display screen. 2. Press the option you want: 100 Chapter 7 Menu Overview and Advanced Features
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    ● H/W Configuration: Shows the status of installed hardware including optional parts. ● Firmware versions: Shows the firmware versions of the systems installed. ● Capabilities: Shows the capabilities of the hardware. 3. Press (Back) to return to the previous screen. General Settings NOTE: Some
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 112
    paper from. 3. Press Paper Size and select the paper size to use. 4. Press Print. The adjustment pattern (chart) is printed. 5. Press Next and follow the instruction on the screen. NOTE: The Next button is enabled after you press Print. 102 Chapter 7 Menu Overview and Advanced Features ENWW
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    paper in the selected tray. The printer automatically detects the available trays and selects a tray based on the tray priority. However, you can also manually select the tray. Smart Duplex Uses simplex mode when printing only one original page or a blank page although the duplex option is enabled
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    secure nonvolatile memory. If you want to secure memory space, you can set the printer to automatically overwrite secure nonvolatile memory. ● Manual Image Overwrite: When printing, copying, scanning, and faxing, the printer temporarily uses memory space. For security reasons, you can set the
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    , see the Installation Guide that came with the printer. For additional instructions, go to HP support on the Web. Go to support.hp.com for HP's all-inclusive help for the printer. Find the following support: ● Install and configure ● Learn and use ● Solve problems ● Download software and
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 116
    8 Supplies and accessories ● Ordering supplies and accessories ● Available supplies ● Available accessories ● Storing the toner cartridge ● Redistributing toner ● Replacing the toner cartridge ● Replacing the toner collection unit ● Checking the supplies life ● Cleaning the printer ● Tips for
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 117
    parts. Ordering ● ● ● Order supplies and paper: www.hp.com/go/suresupply Order genuine HP parts or accessories: www.hp.com/buy/parts Order through service or support providers: Contact an HP-authorized service or support provider. For more information, see ● "Available supplies" ● "Available
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 118
    guide for the optional accessory does not include information about how to install the accessory in your printer model, then visit support.hp card reader. Those devices allow the India only: SS421D#ACJ pay for-print service on your printer. Taiwan only: SS421B#EEE Vietnam only: SS421B#EEE All
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 119
    distributor where you purchased the SL-NWE001X printer. Only authorized service providers, India only: SS474F#ACJ distributors, or retailers are Accessory Function Part name 5 HP LaserJet Dual Cassette Feeder If you are experiencing frequent Paper Source problems, you can Y1F97A attach
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 120
    where corrosive gases are present. An environment with salty air. Handling instructions Do not expose the cartridge to unnecessary vibrations or shock. Toner cartridge usage HP does not recommend the use of non-HP brand toner cartridges in your printer including generic, store brand, refilled
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 121
    . In some cases, white streaks or light printing will still occur even after you have redistributed the toner. NOTE: Illustrations on this user's guide may differ from your printer depending on its options or models. Check your printer type (see "Printer overview"). CAUTION: If toner gets on
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    Replacing the toner cartridge When the toner cartridge is totally empty: ● The display screen shows the error message of replacing toner. ● Prepare a new toner cartridge if Toner is low displays. Replace the cartridge with a new toner cartridge if Toner is very low displays. ● The printer stops
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 123
    Replacing the toner collection unit When the toner collection unit is totally empty: ● The status LED turns orange on and the display screen shows the error message of replacing toner collection unit. ● Check the type of the toner collection unit for your printer (see "Available supplies"). ENWW
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    Checking the supplies life Check remaining life of the supplies and prepare the supplies in advance. You can also print the supplies life report. Select Supplies Information in the Report feature (see "Other settings"). ● From the printer From the printer 1. Press Machine Setup > Others > Supplies
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    . ● Do not disassemble the printer without following the instructions in this guide. ● Do not clean the printer with cleaning materials containing inside parts. Do not use solvents such as benzene or thinner. Printing quality problems can occur and cause damage to the printer. ● Use a dry lint-free
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    ● If the front door is not completely closed, the printer will not operate. ● Illustrations on this user's guide may differ from your printer depending on its options or models. Check your printer type (see "Printer overview"). Cleaning the imaging unit area CAUTION: ● To
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    printer to cool down. If your printer has a power switch, turn the power switch off before cleaning the printer. ● Illustrations on this user's guide may differ from your printer depending on its options or models. Check your printer type (see "Printer overview"). 1. Prepare a soft, lint-free cloth
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    Table 8-4 Clean scanner areas 1 2 3 4 Scanner lid Scanner glass White sheet Document feeder glass 4. Close the scanner lid. Cleaning the chargers of imaging unit The paper dust stick and the chargers of the imaging unit will need to be cleaned after a specified number of pages are printed. When
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    ENWW Cleaning the printer 119
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    Tips for storing the printer, supplies, and paper ● Keep them in a cool place with no humidity. ● Keep them covered so that dusts cannot be accumulated. ● Keep them dry. Printer ● ● When moving the printer, do not tilt or turn it upside down. Otherwise, the inside of the printer may be
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 131
    Tips for moving the printer CAUTION: Use safe lifting and handling techniques. If you need to move this printer, you need at least four people. Use the lifting handles, as shown below. If less than four people attempt to lift the printer, it can lead to back injury. ● When moving the printer, do not
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 132
    9 Troubleshooting ● Tips for avoiding paper jams ● Clearing paper jams ● Understanding display messages ● Paper feeding problems ● Power and cable connecting problems ● Solving other problems 122 Chapter 9 Troubleshooting ENWW
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    selecting the correct media, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines: ● Ensure that the adjustable guides are positioned correctly (see "Tray overview"). ● Do not remove paper from the tray while your printer is printing. ● Flex, fan, and straighten the
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 134
    avoid tearing the paper, pull the jammed paper out slowly and gently. Follow the instructions in the following sections to clear the jam. ● Jam in Tray 2 ● optional inner finisher area Jam in Tray 2 Illustrations in this user's guide may differ from your printer depending on its options or models.
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    If you do not see the paper in this area, stop and go to next step: Jam in optional trays The procedure is same for all optional trays. If you do not see the paper in this area, stop and go to next step: ENWW Clearing paper jams 125
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    If you do not see the paper in this area, stop and go to next step: If you do not see the paper in this area, stop and go to next step: 126 Chapter 9 Troubleshooting ENWW
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    paper from the Fuser Unit area. Failure to take care when removing paper from this area may cause injury. NOTE: Illustrations on this user's guide may differ from your printer depending on its options or models. Check your printer type (see "Printer overview"). Jam feed 1, Jam feed 2 Jam feed
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    hot. Take care when removing paper from the printer. NOTE: If the optional Finisher is installed, remove the jammed paper as shown below. 128 Chapter 9 Troubleshooting ENWW
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    If this paper jam persists, make sure the bin full sensor is unfolded. The bin full sensor is located in front of the output tray. Jam in the duplex unit area The fuser area is hot. Take care when removing paper from the printer. If you do not see the paper in this area, stop and go to next step:
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    Original paper jam inside of scanner NOTE: ● Illustrations in this user's guide may differ from your printer depending on the model and options installed. Check your printer type (see "Printer overview"). ● This troubleshooting may not be available depending on model or optional goods (see "Variety
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 141
    not see the paper in this area, stop and go to next step: Original paper jam in exit area of scanner Illustrations in this user's guide may differ from your printer depending on the model and options installed. Check your printer type (see "Printer overview"). ENWW Clearing paper jams 131
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    NOTE: ● This troubleshooting may not be available depending on model or optional goods (see "Printer overview"). Jam in the optional inner finisher area If you do not see the paper in this area, stop and go to next step: 132 Chapter 9 Troubleshooting ENWW
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    If you do not see the paper in this area, stop and go to next step: ENWW Clearing paper jams 133
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    134 Chapter 9 Troubleshooting ENWW
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    a message is not in the table, reboot the power and try the printing job again. If the problem persists, call a service representative. ● When you call for service, provide the service representative with the contents of display message. ● Some messages may not appear on the display depending on the
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 146
    Call for service if the problem persists. [color] toner cartridge is not compatible. Check users guide The toner cartridge you have installed is not for your printer. Install a genuine HP toner cartridge quality issues (see "Replacing the toner cartridge"). 136 Chapter 9 Troubleshooting ENWW
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 147
    toner (see "Redistributing toner"). ● If the problem persists, call for service. HP does not recommend using a non-genuine HP toner cartridge such as refilled or remanufactured. HP cannot guarantee a non-genuine HP toner cartridge's quality. Service or repair required as a result of using non
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 148
    problem persists, ● The password entered in the wireless please call for service. security options is incorrect. ● The printer does not support the security method used by the access point or wireless router. ● The access point or wireless router has malfunctioned. 138 Chapter 9 Troubleshooting
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 149
    Right door is open. Close it Fuser unit is not compatible. Check user's guide. Fuser unit is not installed. Install it The finisher door is not securely latched cord and plug it back in. If the problem persists, call for service. Install a HP-genuine imaging unit, designed for your printer (see
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 150
    ● Replace the developer unit with a new one. If the problem persists, please call for service. Replace with new fuser unit The life of the transfer roller expires totally. Replace the fuser unit with a new one. If the problem persists, please call for service. 140 Chapter 9 Troubleshooting ENWW
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 151
    new one expires totally. Replace the transfer belt cleaning unit with a HP-genuine transfer belt cleaning unit, call for service. UI System Failure:[error number]. Turn off then on. Call for service if the problem persists There is a problem in the UI system. Unplug the power cord and plug it
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    is already installed, try to reinstall the toner collection unit. If the problem persists, call for service. a Print cartridge life is approximate, based on average A4/Letter-size page other factors. For more information, visit www.hp.com/go/learnaboutsupplies. 142 Chapter 9 Troubleshooting ENWW
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 153
    Paper feeding problems Condition Paper Remove excess paper from the tray. If you are printing on special materials, use the manual feeding in tray. ● An incorrect type of paper is being used. Use only paper Ensure that the paper guides are against both sides of the envelopes. ENWW Paper feeding
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    Power and cable connecting problems Condition Suggested solutions The printer is not receiving power, or 1. the connection cable between the computer and the 's rear. 3. Disconnect the USB cable or network cable in the printer's rear and then reconnect it. 144 Chapter 9 Troubleshooting ENWW
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 155
    is corrected. If the problem persists, contact a service representative. ● Display screen problem ● Paper feeding problems ● Printing problems ● Printing quality problems ● Copying problems ● Scanning problems ● Additional troubleshooting tasks Display screen problem Condition The display screen
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 156
    pad may require to be replaced. Contact a service representative. ● There is too much paper in service representative. Ensure that the paper guides are against both sides of the envelopes. Printing problems system error occurs, contact your service representative. The connection cable between
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 157
    to see if the printer is indicating a system error. Contact a service representative. The document size is so big that the hard disk space the Printing Preferences. Select the correct paper source. See the printer driver help screen (see "Opening printing preferences"). A print job is problems 147
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 158
    defective. Contact a service representative. The printer does Try printing a job from Printer Driver. The print quality of photos is problems The following table describes common printing quality problems, shows examples of each one, and lists suggested solutions. 148 Chapter 9 Troubleshooting
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 159
    turn the toner save mode off. See the help screen of the printer driver. ● A combination of faded or smeared defects may indicate that the toner the inside of your printer. If cleaning does not correct the problem, contact a service representative. The toner might not adhere properly to this type of
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 160
    cartridge and, install a new one. ● Parts of the printer may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after a few more pages. ● The fusing assembly may be damaged. Contact a service representative. 150 Chapter 9 Troubleshooting ENWW
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 161
    Plain Paper actually used, an overcharging can occur causing this copy quality problem. ● If you are using a new toner cartridge, redistribute the is loaded properly. ● Check the paper type and quality. ● Ensure that the guides are not too tight or too loose against the paper stack. ● Ensure that
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 162
    printer. ● Check the paper type, thickness, and quality. ● Remove the toner cartridge and install a new one. If the problem persists, the printer may require repair. Contact a service representative. Character voids are white areas within parts of characters that should be solid black: ● You may be
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 163
    the scanner glass or face up in the document feeder. ● Check that the copy paper is loaded correctly. ● If the problem persists, the printer may require repair. Contact a service representative. Ensure that the original is face down on the scanner glass or face up in the document feeder. ● Replace
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 164
    copies than expected before running out of toner. Scanning problems Condition The scanner does not work. Suggested solutions ● Replace the paper in the tray with a fresh supply. Check/adjust the paper guides, if necessary. ● Ensure that the paper is the proper paper weight. 9 Troubleshooting ENWW
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 165
    the speed. For details about how to set BIOS, refer to your computer user's guide. ● There may be a copying or printing job in progress. Try your job the power may be off. Additional troubleshooting tasks Go to support.hp.com Instructions are available for performing specific print tasks, such as
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 166
    A Revision History ● Revision History 156 Appendix A Revision History ENWW
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 167
    Revision History Table A-1 Revision History Revision Number 1.0 Revision Date March, 2018 Revision Notes User guide initial release ENWW Revision History 157
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 168
    B Glossary 158 Appendix B Glossary
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 169
    terminology commonly used with printing as well as terminology used in this user's manual. Table B-1 Glossary of terms 802.11 802.11 is a set of same hardware and use the 2.4 GHz band. 802.11b supports bandwidth up to 11 Mbps, 802.11n supports bandwidth up to 150 Mbps. 802.11b/g/n devices might
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 170
    device or a card reader. Those devices allow the pay-to-print service on your device. Filing Policy Automatically renames or overwrites when the USB memory is a commonly used protocol for exchanging files over any network that supports the TCP/IP protocol (such as the internet or an intranet).
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 171
    and modifying directory services running over TCP a large network. MFP Multi-Function Printer (MFP) is an office LAN option. Need a NFC supported mobile device. N-up Prints PCL Printer Command Language (PCL) is a Page Description Language (PDL) developed by HP as a printer protocol. PCL
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 172
    PRN file An interface for a device driver, this allows software to interact with the device driver using standard input / output system calls server protocol where the client transmits an email message to the server. SSID Service Set Identifier (SSID) is a name of a wireless local area network (
  • HP LaserJet MFP M72625-M72630 | User Guide - Page 173
    Table B-1 Glossary of terms (continued) USB Universal Serial Bus (USB) is a standard that was developed by the USB Implementers Forum, Inc., to connect computers and peripherals. Unlike the parallel port, USB is designed to concurrently connect a single computer USB port to multiple peripherals.
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LaserJet MFP M72625, M72630 Series Printer
User Guide
support.hp.com