HP LaserJet MFP M72625-M72630 User Guide - Page 147
Tray-related messages, HP toner cartridges will not be covered under the printer warranty.
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Message Meaning Suggested solutions ● Shake [color] toner cartridge and then Small amount of toner is left in the indicated ● You may temporarily increase the install cartridge. printing quality by redistributing the toner (see "Redistributing toner"). ● Shake [color] toner cartridge and then install. Call for service if the problem ● If the problem persists, call for service. persists ● Shake [color] toner cartridge and then Small amount of toner is left in the indicated ● You may temporarily increase the install. Replace toner cartridge if the cartridge. printing quality by redistributing the problem persists toner (see "Redistributing toner"). ● If the problem persists, call for service. HP does not recommend using a non-genuine HP toner cartridge such as refilled or remanufactured. HP cannot guarantee a non-genuine HP toner cartridge's quality. Service or repair required as a result of using non-genuine HP toner cartridges will not be covered under the printer warranty. Tray-related messages Message Meaning Suggested solutions ● Paper is empty in [tray number]. Load There is no paper in the indicated tray. paper Load paper in the tray (see "Loading paper in the tray"). ● Paper is empty in Tray 1 (MP). Load paper ● Paper is empty in all trays. Load paper Paper is low in [tray number]. Running out of paper in the tray. Load paper in the tray. [Tray number] cassette is pulled out. Insert The tray is not securely latched. it properly Close the tray until it locks into place. ● [Tray number] Paper Mismatch ● Tray 1 (MP) Paper Mismatch The paper size specified in the printer properties does not match the paper loaded in the tray. Select Continue to proceed with the print job with the incorrect paper, or select Cancel to stop the print job and load the correct paper in the tray. Tray Failure: [error number]. Pull [tray number] out and insert it. Call for service if the problem persists The tray is not securely connected. Reinstall the tray. If the problem persists, call for service. Tray Failure: [error number]. Check tray 3 connection and turn off then on. Call for service if the problem persists The tray is not securely connected. Reinstall the tray. If the problem persists, call for service. Network-related messages Message Meaning 802.1x authentication failed. Please Contact Fail to authenticate. the System Administrator Suggested solutions Check the network authentication protocol. If the problem persists, contact your network administrator. ENWW Understanding display messages 137
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