Tips for storing the printer, supplies, and paper
............................................................................................................
120
Printer
...............................................................................................................................................................
120
Toner cartridge/ Imaging unit
.......................................................................................................................
120
Paper
.................................................................................................................................................................
120
Tips for moving the printer
................................................................................................................................................
121
9
Troubleshooting
...................................................................................................................................................................................
122
Tips for avoiding paper jams
..............................................................................................................................................
123
Clearing paper jams
.............................................................................................................................................................
124
Jam in Tray 2
....................................................................................................................................................
124
Jam in optional trays
......................................................................................................................................
125
Jam in Tray 1 (MP)
...........................................................................................................................................
127
Jam inside the printer
.....................................................................................................................................
127
Jam in the fuser area
......................................................................................................................................
127
Jam in the exit area
.........................................................................................................................................
128
Jam in the duplex unit area
...........................................................................................................................
129
Clearing original document jams
..................................................................................................................
130
Original paper jam in exit area of scanner
..................................................................................................
131
Jam in the optional inner finisher area
........................................................................................................
132
Understanding display messages
.....................................................................................................................................
135
Paper Jam-related messages
.......................................................................................................................
135
Toner-related messages
................................................................................................................................
136
Tray-related messages
..................................................................................................................................
137
Network-related messages
...........................................................................................................................
137
Misc. messages
................................................................................................................................................
139
Paper feeding problems
.....................................................................................................................................................
143
Power and cable connecting problems
............................................................................................................................
144
Solving other problems
......................................................................................................................................................
145
Display screen problem
.................................................................................................................................
145
Paper feeding problems
................................................................................................................................
145
Printing problems
...........................................................................................................................................
146
Printing quality problems
..............................................................................................................................
148
Copying problems
...........................................................................................................................................
153
Scanning problems
.........................................................................................................................................
154
Additional troubleshooting tasks
.................................................................................................................
155
Appendix A
Revision History
..................................................................................................................................................................
156
Revision History
...................................................................................................................................................................
157
ENWW
vii