HP LaserJet MFP M72625-M72630 User Guide - Page 158

Printing quality problems, The following table describes common printing quality problems

Get HP LaserJet MFP M72625-M72630 PDF manuals and user guides View all HP LaserJet MFP M72625-M72630 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 158 highlights

Condition Possible cause Suggested solutions The printer prints, but the text is wrong, garbled, or incomplete. (continued) If you are in a DOS environment, the font setting for your printer may be set incorrectly. Change the language setting. Pages print, but they are blank. The toner cartridge is defective or out of toner. Redistribute the toner, if necessary. If necessary, replace the toner cartridge. The file may have blank pages. Check the file to ensure that it does not contain blank pages. Some parts, such as the controller or the board, may be defective. Contact a service representative. The printer does not print PDF file correctly. Some parts of graphics, text, or illustrations are missing. Incompatibility between the PDF file and the Acrobat products. Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. NOTE: It will take longer to print when you print a PDF file as an image. If the PDF file is missing fonts and/or images/objects because set on interactive mode. Try printing a job from Printer Driver. The print quality of photos is not good. Images are not clear. The resolution of the photo is very low. Reduce the photo size. If you increase the photo size in the software application, the resolution will be reduced. Before printing, the printer emits vapor near Using damp paper can cause vapor during the output tray. printing. This is not a problem. Just keep printing. Try a fresh ream of paper. The printer does not print special sized paper, such as billing paper. Paper size and paper size setting do not match. Set the correct paper size in the Custom Paper List in the Paper tab in the Printing Preferences (see "Paper Options"). Your printer has an odd smell during initial use. The oil used to protect the fuser is evaporating. After printing about 100 pages, there will be no more smell. It is a temporary issue. Printing quality problems The following table describes common printing quality problems, shows examples of each one, and lists suggested solutions. 148 Chapter 9 Troubleshooting ENWW

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
Condition
Possible cause
Suggested solutions
The printer prints, but the text is wrong,
garbled, or incomplete. (continued)
If you are in a DOS environment, the font
setting for your printer may be set
incorrectly.
Change the language setting.
Pages print, but they are blank.
The toner cartridge is defective or out of
toner.
Redistribute the toner, if necessary. If
necessary, replace the toner cartridge.
The file may have blank pages.
Check the file to ensure that it does not
contain blank pages.
Some parts, such as the controller or the
board, may be defective.
Contact a service representative.
The printer does not print PDF file correctly.
Some parts of graphics, text, or illustrations
are missing.
Incompatibility between the PDF file and the
Acrobat products.
Printing the PDF file as an image may
enable the file to print. Turn on
Print As
Image
from the Acrobat printing options.
NOTE:
It will take longer to print when you
print a PDF file as an image.
If the PDF file is missing fonts and/or
images/objects because set on interactive
mode.
Try printing a job from Printer Driver.
The print quality of photos is not good.
Images are not clear.
The resolution of the photo is very low.
Reduce the photo size. If you increase the
photo size in the software application, the
resolution will be reduced.
Before printing, the printer emits vapor near
the output tray.
Using damp paper can cause vapor during
printing.
This is not a problem. Just keep printing. Try
a fresh ream of paper.
The printer does not print special sized
paper, such as billing paper.
Paper size and paper size setting do not
match.
Set the correct paper size in the
Custom
Paper List
in the
Paper
tab in the
Printing
Preferences
(see "Paper Options").
Your printer has an odd smell during initial
use.
The oil used to protect the fuser is
evaporating.
After printing about 100 pages, there will be
no more smell. It is a temporary issue.
Printing quality problems
The following table describes common printing quality problems, shows examples of each one, and lists
suggested solutions.
148
Chapter 9
Troubleshooting
ENWW