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HP LaserJet MFP M72625-M72630 User Guide - Page 154

Power and cable connecting problems

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Power and cable connecting problems Condition Suggested solutions The printer is not receiving power, or 1. the connection cable between the computer and the printer is not connected properly. Connect the printer to the electricity supply first. 2. Check the USB cable or network cable in the printer's rear. 3. Disconnect the USB cable or network cable in the printer's rear and then reconnect it. 144 Chapter 9 Troubleshooting ENWW

Section	Page
Introduction	11
Useful to know	12
About this user’s guide	13
Conventions	13
Printer overview	14
Front view 1	14
Front view 2	15
Rear view	17
Printer specifications	18
Technical specifications	18
Supported operating systems	20
Mobile printing solutions	21
Printer dimensions	22
Power consumption, electrical specifications, and acoustic emissions	22
Operating-environment range	22
Control panel overview	23
Connecting a network cable	24
Turning on the printer	25
Understanding the LEDs	27
Understanding the status LED	27
Power LED	28
Display screen and useful buttons	29
Display screen	29
Counter button	29
Eco button	30
Job Status button	30
Interrupt button	32
Understanding the pop-up keyboard	32
Printer hardware setup and software installation	32
Using a Network-Connected Printer	33
Network environment	34
Accessing network setup	35
Network settings (TCP/IP)	35
Ethernet	35
TCP/IP Protocol	35
Installing driver over the network	37
Windows	37
macOS	38
Linux	39
WebUI (embedded web server)	40
What is WebUI?	40
Required web browser	40
Connecting to WebUI	40
Logging into WebUI	41
Information tab	41
Address book tab	42
Settings tab	42
Security tab	42
Maintenance tab	44
Additional network-connected tasks	44
Additional network-connected tasks	45
Media and tray	46
Loading originals	47
Scanner glass	47
Document feeder	48
Selecting print media	51
Guidelines to select print media	51
Loading paper in the tray	52
Tray overview	52
Standard tray / optional dual cassette feeder	52
Tray 1 (MP)	59
Media sizes automatically detected	62
Printing on special media	64
Envelope	64
Labels	65
Card stock/ Custom-sized paper	67
Letterhead/Pre-printed paper	67
Additional information for printing on special media	67
Tray Settings	68
Setting the paper size	68
Setting the paper type	68
Setting the tray confirmation message	68
Auto tray switch	69
Auto continue	69
Paper substitution	69
Tray protection	69
Tray priority setting	69
Printing	70
Printer driver features	71
Basic printing	72
Canceling a print job	72
macOS printing	73
Printing a document	73
Changing printer settings	73
Printing multiple pages on one sheet	73
Printing on both sides of the paper	74
Using help	74
Additional print tasks	75
Copying	76
Understanding the copy screen	77
Basic tab	77
Advanced tab	77
Image tab	77
Basic copying	78
Copying originals of different sizes	78
Quick copying	80
Using special copy features	82
Additional copy tasks	88
Scanning	89
Understanding the scan methods	90
Scanning and sending through email	91
Understanding the Scan to Email screen	91
Setting up an email account	92
Scanning and sending an email	93
Resending to the last email address	93
Printing an email confirmation report	94
Scanning and sending via SMB/FTP	95
Understanding the Scan to Server screen	95
Setting up an FTP/SMB server	96
Scanning and sending to an SMB/FTP server	97
Resending to the last server address	97
Scanning and sending to your computer	99
For a network or USB connected printer	99
Scanning and sending to USB/shared folder	100
Understanding the USB /shared folder screen	100
Scanning to a USB /shared folder	101
macOS scanning	102
Scanning with network	102
Additional scan tasks	103
Menu Overview and Advanced Features	104
Menu overview	105
Printer setup	110
Log-in	110
Printer Details	110
General Settings	111
Security	113
Printer hardware setup	115
Supplies and accessories	116
Ordering supplies and accessories	117
Available supplies	117
Available accessories	118
Storing the toner cartridge	120
Handling instructions	120
Toner cartridge usage	120
Estimated cartridge life	120
Redistributing toner	121
Replacing the toner cartridge	122
Replacing the toner collection unit	123
Checking the supplies life	124
From the printer	124
Cleaning the printer	125
Cleaning the outside or display screen	125
Cleaning the inside	125
Cleaning the imaging unit area	126
Cleaning the toner collection unit area	127
Cleaning the scan unit	127
Cleaning the chargers of imaging unit	128
Tips for storing the printer, supplies, and paper	130
Printer	130
Toner cartridge/ Imaging unit	130
Paper	130
Tips for moving the printer	131
Troubleshooting	132
Tips for avoiding paper jams	133
Clearing paper jams	134
Jam in Tray 2	134
Jam in optional trays	135
Jam in Tray 1 (MP)	137
Jam inside the printer	137
Jam in the fuser area	137
Jam in the exit area	138
Jam in the duplex unit area	139
Clearing original document jams	140
Original paper jam in exit area of scanner	141
Jam in the optional inner finisher area	142
Understanding display messages	145
Paper Jam-related messages	145
Toner-related messages	146
Tray-related messages	147
Network-related messages	147
Misc. messages	149
Paper feeding problems	153
Power and cable connecting problems	154
Solving other problems	155
Display screen problem	155
Paper feeding problems	155
Printing problems	156
Printing quality problems	158
Copying problems	163
Scanning problems	164
Additional troubleshooting tasks	165
Revision History	166
Revision History	167
Glossary	168

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Power and cable connecting problems

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