HP LaserJet MFP M72625-M72630 User Guide - Page 148

MSOK System Failure: [error number]. Turn

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Message Cannot find a wireless network. Please check the wireless environment Failed to connect to Wi-Fi Direct. Turn off your mobile device and turn it on Failed connection to WPS. Try again or set up other wireless connection MSOK System Failure: [error number]. Turn off then on Network cable is disconnected. Check it Network Failure: [error number]. Turn off then on. Call for service if the problem persists Not connected from the wireless AP. If you do not reconnect automatically, check the wireless settings This IP address conflicts with that of other system. Check it Video System Failure: [error number]. Turn off then on Wi-Fi Direct is not ready. Turn off then on. Call for service if the problem persists Wireless security settings are incorrect. Please change the settings Meaning Suggested solutions The printer cannot find the wireless network. Check the status of the wireless router or access point, including its configuration and power connections, as well as any devices that may affect wireless communication. If the problem persists, please call for service. The printer failed to connect via Wi-Fi Direct. Turn the Wi-Fi Direct feature off and then back on or reboot the printer or mobile device. If the problem persists, please call for service. The printer failed to connect via WPS. Check the WPS settings (see "Using the WPS menu"). There is a problem in the engine system. Turn the printer off and back on again. If the problem persists, call for service. The printer is not connected with a network Connect the printer to the network with a cable. network cable. There is a problem in the network system. Turn the printer off and back on again. If the problem persists, call for service. The printer failed to connect to the wireless AP (access point or wireless router). Check the status of the access point, including its configuration and power connections, as well as any devices that may affect wireless communication. If the problem persists, please call for service. The network IP address you have set is being used by someone else. Check the IP address and reset it if necessary. There is a problem in the CPU. Turn the printer off and back on again. If the problem persists, call for service. The printer failed to initialize the Wi-Fi Direct Reboot the printer to initialize the wireless connection. settings. If the problem persists, please call for service. ● The wireless network options are Reconfigure the wireless options in the configured incorrectly for the security printer, SWS, access point, or wireless method. router. The WPA2-PSK/AES security method is recommended. If the problem persists, ● The password entered in the wireless please call for service. security options is incorrect. ● The printer does not support the security method used by the access point or wireless router. ● The access point or wireless router has malfunctioned. 138 Chapter 9 Troubleshooting ENWW

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Message
Meaning
Suggested solutions
Cannot find a wireless network. Please
check the wireless environment
The printer cannot find the wireless
network.
Check the status of the wireless router or
access point, including its configuration and
power connections, as well as any devices
that may affect wireless communication. If
the problem persists, please call for service.
Failed to connect to Wi-Fi Direct. Turn off
your mobile device and turn it on
The printer failed to connect via Wi-Fi Direct.
Turn the Wi-Fi Direct feature off and then
back on or reboot the printer or mobile
device. If the problem persists, please call
for service.
Failed connection to WPS. Try again or set
up other wireless connection
The printer failed to connect via WPS.
Check the WPS settings (see "Using the WPS
menu").
MSOK System Failure: [error number]. Turn
off then on
There is a problem in the engine system.
Turn the printer off and back on again. If the
problem persists, call for service.
Network cable is disconnected. Check it
The printer is not connected with a network
cable.
Connect the printer to the network with a
network cable.
Network Failure: [error number]. Turn off
then on. Call for service if the problem
persists
There is a problem in the network system.
Turn the printer off and back on again. If the
problem persists, call for service.
Not connected from the wireless AP. If you
do not reconnect automatically, check the
wireless settings
The printer failed to connect to the wireless
AP (access point or wireless router).
Check the status of the access point,
including its configuration and power
connections, as well as any devices that
may affect wireless communication. If the
problem persists, please call for service.
This IP address conflicts with that of other
system. Check it
The network IP address you have set is
being used by someone else.
Check the IP address and reset it if
necessary.
Video System Failure: [error number]. Turn
off then on
There is a problem in the CPU.
Turn the printer off and back on again. If the
problem persists, call for service.
Wi-Fi Direct is not ready. Turn off then on.
Call for service if the problem persists
The printer failed to initialize the Wi-Fi Direct
connection.
Reboot the printer to initialize the wireless
settings. If the problem persists, please call
for service.
Wireless security settings are incorrect.
Please change the settings
●
The wireless network options are
configured incorrectly for the security
method.
●
The password entered in the wireless
security options is incorrect.
●
The printer does not support the
security method used by the access
point or wireless router.
●
The access point or wireless router
has malfunctioned.
Reconfigure the wireless options in the
printer, SWS, access point, or wireless
router. The WPA2-PSK/AES security method
is recommended. If the problem persists,
please call for service.
138
Chapter 9
Troubleshooting
ENWW