Netgear AC778AT User Manual

Netgear AC778AT Manual

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  • Netgear AC778AT | User Manual - Page 1
    Around Town LTE Mobile Internet Model AC778AT User Manual August 2015 202-11479-02 350 East Plumeria Drive San Jose, CA 95134 USA
  • Netgear AC778AT | User Manual - Page 2
    .com. You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR website. For product updates and web support, visit http://support.aroundtowninternet.com/ or call 1-855-678-9123. Compliance For regulatory compliance
  • Netgear AC778AT | User Manual - Page 3
    Connection 20 Install Windows Device Drivers Using TRU-Install 21 Install Mac Device Drivers Using TRU-Install 22 Manage Your Hotspot and Settings 23 NETGEAR AirCard App for Smartphones and Tablets 23 Chapter 2 Use Your Hotspot Log In to the Hotspot Web Page 25 Connect to the Hotspot WiFi
  • Netgear AC778AT | User Manual - Page 4
    Around Town LTE Mobile Internet Disconnect from or Connect to the Mobile Broadband Network 40 Disconnect from the Mobile Broadband Network 40 Connect to the Mobile Broadband Network 40 View Details About Your Hotspot 41 View Details About Your Hotspot on the Web Page 41 View Details About Your
  • Netgear AC778AT | User Manual - Page 5
    Around Town LTE Mobile Internet Set the LCD Screen's Timeout Settings 74 Set the Hotspot's WiFi Sleep Settings 75 Chapter 5 Control Access to the Network Set Up a Guest Network 78 Turn On the Guest Network Using the Web Page 78 Turn On the Guest Network Using the LCD screen 79 Change the Guest
  • Netgear AC778AT | User Manual - Page 6
    Logs 125 View Mobile Broadband Status Details 126 View the SIM Security 128 View Your Hotspot's Access Point Name 128 Chapter 8 Troubleshooting Questions About Activating Your Hotspot 131 Questions About Connecting Devices and Accessing the Internet 131 Questions About the Hotspot Battery 133
  • Netgear AC778AT | User Manual - Page 7
    • Set Up Your Hotspot • Install the Battery • Recharge the Battery • Configure a Tethered Connection • Manage Your Hotspot and Settings • NETGEAR AirCard App for Smartphones and Tablets For more information about the topics covered in this manual, visit http://support.aroundtowninternet.com/. 7
  • Netgear AC778AT | User Manual - Page 8
    Around Town LTE Mobile Internet Package Contents Your package contains the following items: Hotspot Rechargeable battery Back cover micro-USB cable AC charger with USB port Note: A micro-SIM card is preinstalled inside the hotspot. Get Started 8
  • Netgear AC778AT | User Manual - Page 9
    Around Town LTE Mobile Internet Meet Your Hotspot Before you connect your hotspot, familiarize yourself with its LCD screen, icons, buttons, and connectors. Power button Antenna connector Micro-USB port Figure 1. Hotspot hardware features Antenna connector Get Started 9
  • Netgear AC778AT | User Manual - Page 10
    to cycle to the next screen. Table 1. Power button usage Desired Result Action Turn on hotspot. Press and hold the Power button until the NETGEAR AirCard screen displays. Turn off hotspot. Press and hold the Power button for about five seconds until the LCD screen turns off. Wake WiFi signal
  • Netgear AC778AT | User Manual - Page 11
    Around Town LTE Mobile Internet Table 2. LCD screen elements Icon Description Signal Strength 1 bar. The hotspot signal is weak. 5 bars . The hotspot signal is strong. Network Type Indicates which mobile broadband network your hotspot is connected to. Battery Status Indicates the percentage
  • Netgear AC778AT | User Manual - Page 12
    availability varies by region. For more information, visit http://www.netgear.com/aircardaccessories. Set Up Your Hotspot You must activate and or power it on before following these instructions. If you powered on the hotspot before following these instructions, power it off and remove the battery
  • Netgear AC778AT | User Manual - Page 13
    on the back of the hotspot and on the retail packaging label. 6. Follow the onscreen instructions to register your hotspot. 7. After the hotspot is registered, insert the battery into the hotspot hotspot until the LCD screen lights. Power button The NETGEAR AirCard screen displays: Get Started 13
  • Netgear AC778AT | User Manual - Page 14
    Around Town LTE Mobile Internet 9. Wait for the Hands Free Activation screen to display and for the hotspot to activate. When the activation process is complete, the hotspot displays the WiFi network name (SSID) and password. SSID Password You can now connect your computers or WiFi devices to the
  • Netgear AC778AT | User Manual - Page 15
    Around Town LTE Mobile Internet Note: If you powered on the hotspot before activating it, power it off and remove the battery. 2. Send an SMS message to 1-855-678-9123 and in the body of the message include only the activation code. The activation code is on the back of the hotspot and on the retail
  • Netgear AC778AT | User Manual - Page 16
    Around Town LTE Mobile Internet The NETGEAR AirCard screen displays: 6. Wait for the Hands Free Launch a web browser from the computer or WiFi device that is connected to the AC778AT network. 9. Enter http://aroundtowninternet.com/register in the address field of the browser. The login screen
  • Netgear AC778AT | User Manual - Page 17
    and click the Submit button. The activation code is on the back of the hotspot and on the retail packaging label. 12. Follow the onscreen instructions to register your hotspot and set up your account. The hotspot comes with 1000 MB of free data access. For more information about how to
  • Netgear AC778AT | User Manual - Page 18
    Battery 3. Replace the back cover. Note: The battery comes partially charged and ready to use. When the battery needs recharging, follow the instructions in Recharge the Battery on page 18. Recharge the Battery The battery comes partially charged. You can recharge the battery from a wall socket
  • Netgear AC778AT | User Manual - Page 19
    Around Town LTE Mobile Internet Recharge the Battery Using the AC Charger  To recharge the battery using the AC charger: 1. Attach one end of the micro-USB cable to the hotspot and attach the other end to the AC charger (included). AC charger micro-USB cable 2. Plug the AC charger into an
  • Netgear AC778AT | User Manual - Page 20
    (This is commonly referred to as a "tethered" connection.) Note: The first time that you tether your hotspot, drivers are loaded on your computer to support it. If you use a USB connection for data transfer (and not just for charging your device), you must install the device drivers. Get Started 20
  • Netgear AC778AT | User Manual - Page 21
    your computer. 4. Double-click the TRU-Install drive, browse to the files in the TRU-Install drive, and double-click Setup.exe. 5. Follow the onscreen instructions. Get Started 21
  • Netgear AC778AT | User Manual - Page 22
    display, on your computer open Finder and under the Devices section, click the TRU-Install drive. 5. Double-click the Install Drivers icon. 6. Follow the onscreen instructions. Get Started 22
  • Netgear AC778AT | User Manual - Page 23
    See View Your Account Settings on page 46. • A mobile app. See NETGEAR AirCard App for Smartphones and Tablets on page 23. NETGEAR AirCard App for Smartphones and Tablets Download the complimentary mobile app from www.netgear.com/AirCardApps. Use this app to view your hotspot's settings, connection
  • Netgear AC778AT | User Manual - Page 24
    2. Use Your Hotspot This chapter explains how to use your hotspot. This chapter covers the following topics: • Log In to the Hotspot Web Page • Connect to the Hotspot WiFi Network • Monitor Data Usage • Manage Alerts • Configure the WiFi Settings on the Hotspot • Change the Hotspot WiFi Network Name
  • Netgear AC778AT | User Manual - Page 25
    a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. The on page 83. You can add a WiFi device to your WiFi network manually. If the device you are adding is WPS enabled, you can use the
  • Netgear AC778AT | User Manual - Page 26
    network using the device's WPS button: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. The hotspot web page displays. 3. Enter the admin login password
  • Netgear AC778AT | User Manual - Page 27
    network using the device's WPS PIN: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. The hotspot web page displays. 3. Enter the admin login password in
  • Netgear AC778AT | User Manual - Page 28
    Around Town LTE Mobile Internet 6. Click WPS button in the Main Wi-Fi section or Guest Wi-Fi section. The WPS screen displays. 7. Click the Enter WPS Pairing button. 8. When prompted, enter the PIN provided by your WPS-enabled WiFi device in the field and click the Submit button. The computer or
  • Netgear AC778AT | User Manual - Page 29
    usage on the hotspot web page: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1. The hotspot web page displays. 3. Enter the password in the Sign In field. The default password is password. The
  • Netgear AC778AT | User Manual - Page 30
    Around Town LTE Mobile Internet 4. Enter your account user name in the Username field. Your user name is the email address that you set up when you registered your hotspot. 5. Enter your account password in the Password field. This is the password that you set up when you registered your hotspot. 6.
  • Netgear AC778AT | User Manual - Page 31
    Around Town LTE Mobile Internet View Your Recent Data Usage You can view your recent data usage by date and time on your account overview page.  To view your recent data usage: 1. Launch a web browser from a computer or WiFi device. Your computer or WiFi device does not need to be connected to the
  • Netgear AC778AT | User Manual - Page 32
    SIM errors. Reboot the hotspot. If the SIM error still displays, call Around Town support. Your hotspot's LCD screen and web page displays alerts to advise you of hotspot status Read each alert that displays and follow any displayed instructions. 4. To move to the next alert, click the Power button twice
  • Netgear AC778AT | User Manual - Page 33
    or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser display at the top of the hotspot web page. 5. Follow the instructions in each alert to address the conditions that caused it to display.
  • Netgear AC778AT | User Manual - Page 34
    the WiFi setttings on the LCD sceen: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. The hotspot web page displays. 3. Enter the admin login password in
  • Netgear AC778AT | User Manual - Page 35
    To change network name and password: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. The hotspot web page displays. 3. Enter the admin login password in
  • Netgear AC778AT | User Manual - Page 36
    password for the hotspot web page: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. The hotspot web page displays. 3. Enter the admin login password in
  • Netgear AC778AT | User Manual - Page 37
    Around Town LTE Mobile Internet 5. Select Settings > General > Device. 6. In the Homepage section, click the Show Password link. The AroundTown Manager Password displays. 7. Enter a new password in the AroundTown Manager Password field. The new password can be up to 31 characters and contain
  • Netgear AC778AT | User Manual - Page 38
    the TRU-Install installation feature: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. The hotspot web page displays. 3. Enter the admin login password in
  • Netgear AC778AT | User Manual - Page 39
    the TRU-Install installation feature: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. The hotspot web page displays. 3. Enter the admin login password in
  • Netgear AC778AT | User Manual - Page 40
    connect to the mobile broadband network: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. The hotspot web page displays. 3. Enter the admin login password
  • Netgear AC778AT | User Manual - Page 41
    your hotspot on the hotspot web page: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. The hotspot web page displays. 3. Enter the admin login password in
  • Netgear AC778AT | User Manual - Page 42
    Around Town LTE Mobile Internet - Max Guest Wi-Fi Devices. The maximum number of devices that can connect to the hotspot's guest WiFi network. - Broadcast Network Name. Indicates whether the WiFi network name is being broadcast. • Firmware: - FW Version. The hotspot's firmware version. - FW Build
  • Netgear AC778AT | User Manual - Page 43
    Around Town LTE Mobile Internet View Details About Your Hotspot on the LCD Screen You can view details about your hotspot on the hotspot's LCD screen. Four ABOUT screens display account information about your hotspot. To view more information about your account, see View Details About Your Hotspot
  • Netgear AC778AT | User Manual - Page 44
    manufacturer's name for your hotspot. • PRI Version. The Product Release Instructions (PRI) version for the hotspot's routing hardware. The PRI is a that contains the settings used to configure wireless products for a particular service provider, customer, or purpose. • Wed App Version. The hotspot
  • Netgear AC778AT | User Manual - Page 45
    3. Manage Your Around Town Account 3 This chapter provides information about how to configure your Around Town account settings. This chapter covers the following topics: • View Your Account Settings • Manage Your Data Plan • Manage Account Alerts • Save Your Credit Card Information • Manage Data
  • Netgear AC778AT | User Manual - Page 46
    Around Town LTE Mobile Internet View Your Account Settings You can view or change your account settings from your Around Town account overview page. You can manage settings such as your data plan or purchase new data plans. To log in to your account overview page, use the account user name and
  • Netgear AC778AT | User Manual - Page 47
    Around Town LTE Mobile Internet 2. Enter http://aroundtowninternet.com in the address field of the web browser. The Around Town web page displays. 3. At the top of the screen, click the MY ACCOUNT link. The Login page displays. 4. Enter your account user name in the Username field. Your user name is
  • Netgear AC778AT | User Manual - Page 48
    Around Town LTE Mobile Internet This is the password that you set up when you registered your hotspot. 6. Click the Submit button. The Account Overview page displays. 7. In the Devices section, select a device. The Devices screen displays. 8. On the right, click the Purchase History link. Your
  • Netgear AC778AT | User Manual - Page 49
    Around Town LTE Mobile Internet 7. In the Devices section, click your device. 8. On the right, click the Alerts & Notifications link. The Alerts & Notifications screen displays. 9. Check to see if your notification email address is correct. 10. To change your notification email address, do the
  • Netgear AC778AT | User Manual - Page 50
    with free basic notifications that allow you to receive email notifications when your data plan is about to expire. You can upgrade your account to review smart alerts, for $1.99 per month, that allow you to receive alerts based on a balance threshold. You will also receive alerts through email and
  • Netgear AC778AT | User Manual - Page 51
    the Submit button. The Account Overview page displays. 7. In the Devices section, click your device. 8. On the right, click the Manage Services link. The Services screen displays. 9. Select the Upgrade to Smart Alerts check box. 10. Click the Update button. 11. When prompted, enter your credit card
  • Netgear AC778AT | User Manual - Page 52
    Around Town LTE Mobile Internet Your computer or WiFi device does not need to be connected to the hotspot network for you to view your account settings. 2. Enter http://aroundtowninternet.com in the address field of the web browser. The Around Town web page displays. 3. At the top of the screen,
  • Netgear AC778AT | User Manual - Page 53
    Around Town LTE Mobile Internet The Account Overview page displays. 7. Select Payment Settings. The Payment settings screen displays. 8. Enter your credit card information and billing address. 9. Click the SUBMIT button. Your changes are saved. Manage Data Auto-Renew Settings You can set your
  • Netgear AC778AT | User Manual - Page 54
    Around Town LTE Mobile Internet 7. In the Devices section, click your device. 8. On the right, click the Manage Auto-Renew link. The Manage Auto-Renew screen displays. You must save your credit card information and billing address to your account before you can see this screen. For more information,
  • Netgear AC778AT | User Manual - Page 55
    Around Town LTE Mobile Internet 5. Enter your account password in the Password field. This is the password that you set up when you registered your hotspot. 6. Click the Submit button. The Account Overview page displays. 7. In the Devices section, click your device. 8. On the right, click the Manage
  • Netgear AC778AT | User Manual - Page 56
    Around Town LTE Mobile Internet 2. Enter http://aroundtowninternet.com in the address field of the web browser. The Around Town web page displays. 3. At the top of the screen, click the MY ACCOUNT link. The Login page displays. 4. Enter your account user name in the Username field. Your user name is
  • Netgear AC778AT | User Manual - Page 57
    the TRU-Install Installation Settings on page 37. 7. Click the Submit button. An email is sent to you with instructions for how to reset your password. 8. Follow the instructions in the email to reset your password. Change Your Around Town Account Password You can change you Around Town account
  • Netgear AC778AT | User Manual - Page 58
    Around Town LTE Mobile Internet Your user name is the email address you set up when you registered your hotspot. 5. Enter your account password in the Password field. This is the password you set up when you registered your hotspot. 6. Click the Submit button. The Account Overview page displays. 7.
  • Netgear AC778AT | User Manual - Page 59
    Around Town LTE Mobile Internet 9. Enter your current account password in the Enter Password field. 10. Click the Save button. Your changes are saved. Manage Your Billing Address You can view or change your credit card's billing address. View Your Billing Address  To view your billing address: 1.
  • Netgear AC778AT | User Manual - Page 60
    Around Town LTE Mobile Internet 3. At the top of the screen, click the MY ACCOUNT link. The Login page displays. 4. Enter your account user name in the Username field. Your user name is the email address you set up when you registered your hotspot. 5. Enter your account password in the Password
  • Netgear AC778AT | User Manual - Page 61
    Around Town LTE Mobile Internet 6. Click the Submit button. The Account Overview page displays. 7. Select Account Settings > View/Edit Account PIN. The Account PIN screen displays your account PIN in the Current Account PIN section. Edit Your Account PIN  To edit your account PIN: 1. Launch a web
  • Netgear AC778AT | User Manual - Page 62
    Around Town LTE Mobile Internet View Your Account Phone Number  To view your account phone number: 1. Launch a web browser from a computer or WiFi device. Your computer or WiFi device does not need to be connected to the hotspot network for you to view your account settings. 2. Enter http://
  • Netgear AC778AT | User Manual - Page 63
    Around Town LTE Mobile Internet 6. Click the Submit button. The Account Overview page displays. 7. Select Account Settings > View/Edit Phone Number. The Phone Number screen displays. 8. Enter a new phone number in the New Phone Number field. 9. Click the Save button. Your changes are saved. Manage
  • Netgear AC778AT | User Manual - Page 64
    4. Manage Your Hotspot This chapter explains how to manage your hotspot. This chapter covers the following topics: • Update the Hotspot Software • Back Up and Restore Hotspot Settings • Reset the Hotspot to Factory Default Settings • Reset the Hotspot to Its Device Settings • Extend Battery Life •
  • Netgear AC778AT | User Manual - Page 65
    instructions on the alert to update the software or you can manually check for software updates and update the software manually.  To update the software and firmware manually: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear
  • Netgear AC778AT | User Manual - Page 66
    copy of your hotspot's settings: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. The hotspot web page displays. 3. Enter the admin login password in the
  • Netgear AC778AT | User Manual - Page 67
     To restore your hotspot's settings: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. The hotspot web page displays. 3. Enter the admin login password in
  • Netgear AC778AT | User Manual - Page 68
    Around Town LTE Mobile Internet 5. Select Settings > General > Software and Reset. 6. In the Restore Settings section, click the Choose File button. 7. Navigate to the location where the export.cfg file is stored. By default, hotspot setting files are saved to your Downloads folder. 8. Click the
  • Netgear AC778AT | User Manual - Page 69
    or WiFi device that is connected to the hotspot network. 3. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. page displays. 4. At the top of the screen, click the Support link. The Support screen displays. 5. In the Factory Reset section, click the Reset
  • Netgear AC778AT | User Manual - Page 70
    default settings if you know the admin password: 1. Contact Around Town support at 1-855-678-9123 to get a MSL code. 2. Launch a computer or WiFi device that is connected to the hotspot network. 3. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. The
  • Netgear AC778AT | User Manual - Page 71
    the hotspot to its device settings: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. The hotspot web page displays. 3. Enter the admin login password in
  • Netgear AC778AT | User Manual - Page 72
    Around Town LTE Mobile Internet 5. Select Settings > General > Software and Reset. 6. In the Settings Reset section, click the Reset button. A message displays confirming that you want to reset your device settings. 7. Click the Begin Reset button. The hotspot resets to its device settings. Extend
  • Netgear AC778AT | User Manual - Page 73
     To adjust the LCD screen's brightness: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. The hotspot web page displays. 3. Enter the admin login password
  • Netgear AC778AT | User Manual - Page 74
    set the LCD screen's timeout settings: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. The hotspot web page displays. 3. Enter the admin login password
  • Netgear AC778AT | User Manual - Page 75
    time.  To set the hotspot's WiFi sleep settings: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. Manage Your Hotspot 75
  • Netgear AC778AT | User Manual - Page 76
    Around Town LTE Mobile Internet The hotspot web page displays. 3. Enter the admin login password in the Sign In field. The default password is password. The password is case-sensitive. 4. Click the Sign In button. The Sign In section closes. 5. Select Settings > General > Device. 6. In the Sleep
  • Netgear AC778AT | User Manual - Page 77
    5. Control Access to the Network 5 This chapter explains how control who can access your hotspot WiFi network. This chapter covers the following topics: • Set Up a Guest Network • Set the Maximum Number of Connected Devices • View or Block Connected Devices • Set Up MAC Filtering • Configure the
  • Netgear AC778AT | User Manual - Page 78
    network using the hotspot web page: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. The hotspot web page displays. 3. Enter the admin login password in
  • Netgear AC778AT | User Manual - Page 79
    the guest network name or password: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. The hotspot web page displays. 3. Enter the admin login password in
  • Netgear AC778AT | User Manual - Page 80
    network using the hotspot web page: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. The hotspot web page displays. 3. Enter the admin login password in
  • Netgear AC778AT | User Manual - Page 81
    Around Town LTE Mobile Internet 6. In the Guest Wi-Fi section, click the Turn Off button. The guest WiFi turns off. Turn Off the Guest Network Using the LCD screen You can turn off the guest WiFi network from the hotspot web page or the hotspot's LCD screen.  To turn off the guest WiFi network
  • Netgear AC778AT | User Manual - Page 82
    Anyone can access your WiFi network without a password and you are responsible for charges incurred. NETGEAR recommends that you do not select this option. • WPA Personal TKIP. Strong security standard that is supported by most WiFi devices. • WPA Personal TKIP AES. Strong security standard that is
  • Netgear AC778AT | User Manual - Page 83
    connect to the hotspot's WiFi networks: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. The hotspot web page displays. 3. Enter the admin login password
  • Netgear AC778AT | User Manual - Page 84
    undesired device is not connected and you know the MAC address, you can manually add it to the black list. For more information, see Block Devices from WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web
  • Netgear AC778AT | User Manual - Page 85
     To view a list of blocked devices: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. The hotspot web page displays. 3. Enter the admin login password in
  • Netgear AC778AT | User Manual - Page 86
    Unblock a Device  To unblock a device: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. The hotspot web page displays. 3. Enter the admin login password
  • Netgear AC778AT | User Manual - Page 87
    the WiFi network using MAC filtering: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. The hotspot web page displays. 3. Enter the admin login password in
  • Netgear AC778AT | User Manual - Page 88
    WiFi network using MAC filtering: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. The hotspot web page displays. 3. Enter the admin login password in
  • Netgear AC778AT | User Manual - Page 89
    signal if a device is tethered to the hotspot: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. Control Access to the Network 89
  • Netgear AC778AT | User Manual - Page 90
    a device is tethered to the hotspot: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. The hotspot web page displays. 3. Enter the admin login password in
  • Netgear AC778AT | User Manual - Page 91
    Around Town LTE Mobile Internet The default password is password. The password is case-sensitive. 4. Click the Sign In button. The Sign In section closes. 5. Select Wi-Fi > Options. 6. Scroll down to the Wi-Fi Options section. 7. Select the Wi-Fi stays Off radio button. The Submit button displays
  • Netgear AC778AT | User Manual - Page 92
    6. Security Settings 6 This chapter explains how to manage the security settings on your hotspot. This chapter covers the following topics: • Change the Hotspot Network Name and Password • Change the Encryption Security Settings • Configure Port Filtering • Configure a DMZ • Configure VPN
  • Netgear AC778AT | User Manual - Page 93
    main WiFi network name and password: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. The hotspot web page displays. 3. Enter the admin login password in
  • Netgear AC778AT | User Manual - Page 94
    Anyone can access your WiFi network without a password and you are responsible for charges incurred. NETGEAR recommends that you do not select this option. • WPA Personal TKIP. Strong security standard that is supported by most WiFi devices. • WPA Personal TKIP AES. Strong security standard that is
  • Netgear AC778AT | User Manual - Page 95
    computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. the Port Filtering menu. 7. Enter a meaningful label that describes the service. 8. In the Label field, enter a name that describes the
  • Netgear AC778AT | User Manual - Page 96
    computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. the Port Filtering menu. 7. Enter a meaningful label that describes the service. 8. In the Label field, enter a name that describes the
  • Netgear AC778AT | User Manual - Page 97
    port filtering entry for an application: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. The hotspot web page displays. 3. Enter the admin login password
  • Netgear AC778AT | User Manual - Page 98
    computer to screen incoming traffic: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. The hotspot web page displays. 3. Enter the admin login password in
  • Netgear AC778AT | User Manual - Page 99
    is blocked.  To disable the DMZ: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. The hotspot web page displays. 3. Enter the admin login password in the
  • Netgear AC778AT | User Manual - Page 100
    (passthrough).  To enable VPN passthrough: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. The hotspot web page displays. Security Settings 100
  • Netgear AC778AT | User Manual - Page 101
    VPN Passthrough  To disable VPN passthrough: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. The hotspot web page displays. 3. Enter the admin login
  • Netgear AC778AT | User Manual - Page 102
    Around Town LTE Mobile Internet The Sign In section closes. 5. Select Settings > Router > Basic. 6. In the LAN section, click the VPN Passthrough Off radio button. The Submit button displays after you make a selection. 7. Click the Submit button. Your changes are saved. Security Settings 102
  • Netgear AC778AT | User Manual - Page 103
    7. Advanced Settings 7 This chapter provides information about how to configure advanced settings on your hotspot. The chapter covers the following topics: • Clear Account Details • Configure the Connection Mode • Configure the WiFi Channel • Configure the RTS Threshold • Configure the
  • Netgear AC778AT | User Manual - Page 104
    To clear the hotspot's account details: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. The hotspot web page displays. 3. Enter the admin login password
  • Netgear AC778AT | User Manual - Page 105
    or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web 802.11 B/G/N and the specified Wi-Fi security encryption type is not supported by this value, the security encryption type might change to WPA/WPA2.
  • Netgear AC778AT | User Manual - Page 106
     To configure the WiFi channel: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. The hotspot web page displays. 3. Enter the admin login password in the
  • Netgear AC778AT | User Manual - Page 107
    computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. can make minor changes to this value to try to alleviate the problem. The Submit button displays after you make a selection. 8. Click
  • Netgear AC778AT | User Manual - Page 108
    ).  To configure the fragmentation threshold: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. The hotspot web page displays. 3. Enter the admin login
  • Netgear AC778AT | User Manual - Page 109
    forwarding entry for an application: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. The hotspot web page displays. 3. Enter the admin login password in
  • Netgear AC778AT | User Manual - Page 110
    forwarding entry for an application: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. The hotspot web page displays. 3. Enter the admin login password in
  • Netgear AC778AT | User Manual - Page 111
    to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the network. Enable UPnP  or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser.
  • Netgear AC778AT | User Manual - Page 112
    saved. Disable UPnP  To disable UPnP: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. The hotspot web page displays. 3. Enter the admin login password
  • Netgear AC778AT | User Manual - Page 113
    To view the hotspot's LAN IP address: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. The hotspot web page displays. 3. Enter the admin login password in
  • Netgear AC778AT | User Manual - Page 114
    To set the hotspot's LAN IP address: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. The hotspot web page displays. 3. Enter the admin login password in
  • Netgear AC778AT | User Manual - Page 115
    Netmask  To view the hotspot's netmask: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. The hotspot web page displays. 3. Enter the admin login password
  • Netgear AC778AT | User Manual - Page 116
    IP address to each device on the network and manages other network configuration information for devices connected to your network. You do not need to manually configure the IP address on each device that's on your network. The assigned IP addresses are not permanent (as opposed to when you use
  • Netgear AC778AT | User Manual - Page 117
    connection with DHCP.  To enable DHCP: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. The hotspot web page displays. 3. Enter the admin login password
  • Netgear AC778AT | User Manual - Page 118
    the DNS 1 and DNS 2 fields. (These fields appear when the Manual radio button is selected.) Use this option to access a DNS server computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. The
  • Netgear AC778AT | User Manual - Page 119
    server specified by Around Town is used. • Manual. The routing hardware assigns to DHCP clients the is an account configuration item set by the service provider. It controls the radio channels and to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address
  • Netgear AC778AT | User Manual - Page 120
    update your hotspot's network profile: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. The hotspot web page displays. 3. Enter the admin login password
  • Netgear AC778AT | User Manual - Page 121
    so that the hotspot automatically connects to a LTE or CDMA service only.  To set the network mode connection type: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the
  • Netgear AC778AT | User Manual - Page 122
    You should adjust the log settings only under the direction of the technical support staff. View Logs  To view the system logs: 1. Launch a or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser.
  • Netgear AC778AT | User Manual - Page 123
    in the logs.  To enable system logs: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. The hotspot web page displays. 3. Enter the admin login password in
  • Netgear AC778AT | User Manual - Page 124
    Logs  To clear the system logs: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. The hotspot web page displays. 3. Enter the admin login password in the
  • Netgear AC778AT | User Manual - Page 125
    Logs  To download the system logs: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. The hotspot web page displays. 3. Enter the admin login password in
  • Netgear AC778AT | User Manual - Page 126
    about the mobile broadband connection: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. The hotspot web page displays. 3. Enter the admin login password
  • Netgear AC778AT | User Manual - Page 127
    Indicates whether you are connected to an LTE network. • PS service type. Indicates the LTE service type. • RSRP. The reference signal received power (RSRP) band being used for the connection. • Reject Code. Technical support staff might request this value from you. • ICCID. The integrated circuit
  • Netgear AC778AT | User Manual - Page 128
    security.  To view the SIM security: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. The hotspot web page displays. 3. Enter the admin login password in
  • Netgear AC778AT | User Manual - Page 129
    Around Town LTE Mobile Internet The default password is password. The password is case-sensitive. 4. Click the Sign In button. The Sign In section closes. 5. Select Settings > Network > APN. The APN displays. Advanced Settings 129
  • Netgear AC778AT | User Manual - Page 130
    8. Troubleshooting This chapter provides answers to possible questions about your hotspot. • Questions About Activating Your Hotspot • Questions About Connecting Devices and Accessing the Internet • Questions About
  • Netgear AC778AT | User Manual - Page 131
    About Activating Your Hotspot Review this section for answers Questions About Connecting Devices and Accessing the Internet Review this section for answers to questions about a device to the hotspot? If you are experiencing problems connecting to the hotspot, try the following suggestions: •
  • Netgear AC778AT | User Manual - Page 132
    to your hotspot. If you can, then the problem is with the device that cannot connect, not the your account details with your Internet service provider to see if your recharge to access the hotspot web page using http://netgear.aroundtown. To directly access the hotspot web page Troubleshooting 132
  • Netgear AC778AT | User Manual - Page 133
    support.microsoft.com/kb/928233 or visit the Microsoft support website and search for knowledge base article 928233. Questions About the Hotspot Battery Review About the Hotspot Web Page Review this section for answers to hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in
  • Netgear AC778AT | User Manual - Page 134
    is connected to the hotspot network. 3. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field At the top of the screen, click the Support link. The Support screen displays. 5. In the Factory Reset Improving WiFi Performance Review this section for answers Troubleshooting 134
  • Netgear AC778AT | User Manual - Page 135
    LTE signal strength and interfering radio sources like electrical generators or other hotspot WiFi devices. Review the following possibilities: • Check your LTE and WiFi signal strength. • Check the WiFi external antennas or cradle the hotspot with built-in high- gain antennas. Troubleshooting 135
  • Netgear AC778AT | User Manual - Page 136
    information, see the following sections: • Reset the Hotspot to Factory Default Settings on page 68 • Reset the Hotspot to Its Device Settings on page 71 Troubleshooting 136
  • Netgear AC778AT | User Manual - Page 137
    A. System Requirements and Specifications This appendix covers the following topics: • System Requirements • Radio Frequency and Electrical Specifications • Software Specifications • Environmental Specifications • Mechanical Specifications A 137
  • Netgear AC778AT | User Manual - Page 138
    Safari (version 5.0 or later) - Apple Safari Mobile (version iOS 4.0) - Android Browser (Android OS 2.2 or later) • The following operating systems are supported: - Windows 8 (x86) - Windows 7 - Windows Vista - Windows XPR SP3 - Mac OSR X (version 10.5 or later) - Mac OS 10.6.10.8 - iOS (version
  • Netgear AC778AT | User Manual - Page 139
    MHz • Band 26: 859-894 MHz • Band 41 (TDD): 2496-2690 MHz Software Specifications Table 4. Software specifications Item CDMA (3G) specification Data service 3GPP Wi-Fi specification Description IS-2000 Release 0 IS-707A Release 9 • IEEE 802.11b • IEEE 802.11g • IEEE 802.11n System Requirements
  • Netgear AC778AT | User Manual - Page 140
    WPA/WPA2 Wi-Fi Simple Configuration 2.0 (WSC 2.0) based Wi-Fi Protected Setup (WPS) Not supported Not supported Supported Supported Supported Supported Supported Not supported Single Standalone Not supported Supported TCP, UDP, ARP, RARP, ICMP Pass-through of the following VPN types: • PPTP • IPSec
  • Netgear AC778AT | User Manual - Page 141
    Around Town LTE Mobile Internet Environmental Specifications Table 5. Environmental specifications Item Operating temperature Storage temperature Humidity Temperature 0°C to 45°C (32 F to 113°F) -20°C to +60°C (-4°F to 140°F) 45°C (113°F) / 86% RH max. Mechanical Specifications Table 6.
  • Netgear AC778AT | User Manual - Page 142
    B. Tips and Safety Guidelines for Lithium-Ion Batteries B Battery Tips • Charge batteries in a room-temperature environment, which is generally between 68° F and 79° F (20° C and 26° C). Charging may be temporarily disabled if the battery temperature exceeds 113° F (60° C). • If a battery exhibits
  • Netgear AC778AT | User Manual - Page 143
    its intended purpose. Appropriate Batteries and Chargers • Use only approved batteries in the device. Only purchase products and accessories recommended by NETGEAR or your carrier. Use of unapproved batteries, products, or accessories will void your warranty. • Do not use incompatible batteries and
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350 East Plumeria Drive
San Jose, CA 95134
USA
August 2015
202-11479-02
Around Town LTE Mobile Internet
Model AC778AT
User Manual