Netgear AC778AT User Manual - Page 133

Questions About the Hotspot Battery, Why can't I power on my hotspot?, Why isn't my battery charging?

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Around Town LTE Mobile Internet http://support.microsoft.com/kb/928233 or visit the Microsoft support website and search for knowledge base article 928233. Questions About the Hotspot Battery Review this section for answers to questions if you have questions about your hotspot battery. Why can't I power on my hotspot? Make sure that the battery is inserted in the hotspot and that it is fully charged or is charging. For more information about the battery, see the following sections: • Install the Battery on page 17 • Recharge the Battery on page 18 Why isn't my battery charging? If you are in a low-coverage area, are transferring a lot of data, or left the hotspot in a hot location, the internal temperature of the hotspot can rise above 45°C. In these conditions, the battery cannot be charged due to safety limits with lithium-ion battery technology. Check to ensure that the USB cable and the AC charger are connected securely and are working correctly. How can I extend the life of the battery? For information about extending the life of the battery, see View Details About Your Hotspot on page 41. Questions About the Hotspot Web Page Review this section for answers to questions if you have questions about the hotspot web page. How do I go back to the hotspot web page?  To view the hotspot web page: 1. Launch a web browser from a computer or WiFi device that is connected to the hotspot network. 2. Enter http://netgear.aroundtown or http://192.168.1.1 in the address field of the web browser. The hotspot web page displays. 3. Enter the admin login password in the Sign In field. The default password is password. The password is case-sensitive. Troubleshooting 133

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Troubleshooting
133
Around Town LTE Mobile Internet
or visit the Microsoft support website and search for
knowledge base article 928233.
Questions About the Hotspot Battery
Review this section for answers to questions if you have questions about your hotspot
battery.
Why can’t I power on my hotspot?
Make sure that the battery is inserted in the hotspot and that it is fully charged or is charging.
For more information about the battery, see the following sections:
•
Install the Battery
on page
17
•
Recharge the Battery
on page
18
Why isn’t my battery charging?
If you are in a low-coverage area, are transferring a lot of data, or left the hotspot in a hot
location, the internal temperature of the hotspot can rise above 45°C. In these conditions, the
battery cannot be charged due to safety limits with lithium-ion battery technology.
Check to ensure that the USB cable and the AC charger are connected securely and are
working correctly.
How can I extend the life of the battery?
For information about extending the life of the battery, see
View Details About Your Hotspot
on page
41.
Questions About the Hotspot Web Page
Review this section for answers to questions if you have questions about the hotspot web
page.
How do I go back to the hotspot web page?
To view the hotspot web page:
1.
Launch a web browser from a computer or WiFi device that is connected to the hotspot
network.
2.
Enter
http://netgear.aroundtown
or
in the address field of the web
browser.
The hotspot web page displays.
3.
Enter the admin login password in the
Sign In
field.
The default password is
password
. The password is case-sensitive.