Netgear AC778AT User Manual - Page 136

What do I do if the hotspot's WiFi network name doesn't appear in the list of, networks?

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Around Town LTE Mobile Internet What do I do if the hotspot's WiFi network name doesn't appear in the list of networks? If you do not see the hotspot's WiFi networks from your WiFi-enabled device, try these suggestions: • Refresh the list of networks. • On your hotspot, visit the WiFi options screen (select WiFi > Options). Make sure that the WiFi Info on Home Show radio button is selected. For more information, see Show the WiFi Settings on the LCD Screen on page 33. • If the LCD is dark, the WiFi radio might be asleep. Press the Power button to wake the hotspot. • If the hotspot is tethered to your computer, make sure that WiFi is set to stay on when the hotspot is tethered. For more information, see Configure the TRU-Install Installation Settings on page 37. How can I reset the hotspot? You can reset the hotspot to its factory settings or device settings. If you forgot your admin login password for the hotspot web page, you must reset your hotspot to its factory default settings. For more information, see the following sections: • Reset the Hotspot to Factory Default Settings on page 68 • Reset the Hotspot to Its Device Settings on page 71 Troubleshooting 136

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Troubleshooting
136
Around Town LTE Mobile Internet
What do I do if the hotspot’s WiFi network name doesn’t appear in the list of
networks?
If you do not see the hotspot’s WiFi networks from your WiFi-enabled device, try these
suggestions:
•
Refresh the list of networks.
•
On your hotspot, visit the WiFi options screen (select
WiFi > Options
). Make sure that
the WiFi Info on Home
Show
radio button is selected. For more information, see
Show
the WiFi Settings on the LCD Screen
on page
33.
•
If the LCD is dark, the WiFi radio might be asleep. Press the
Power
button to wake the
hotspot.
•
If the hotspot is tethered to your computer, make sure that WiFi is set to stay on when the
hotspot is tethered. For more information, see
Configure the TRU-Install Installation
Settings
on page
37.
How can I reset the hotspot?
You can reset the hotspot to its factory settings or device settings. If you forgot your admin
login password for the hotspot web page, you must reset your hotspot to its factory default
settings. For more information, see the following sections:
•
Reset the Hotspot to Factory Default Settings
on page
68
•
Reset the Hotspot to Its Device Settings
on page
71