HP Integrity Superdome SX2000 HP Insight Manager WBEM Provider Events Referenc - Page 39

An invalid XBC to XBC port was found. Probable Cause: Loss of Lockstep

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Event ID Event Severity 5833 Warning 5834 Warning 5836 Warning 5837 Warning 5853 Warning 5896 Error 6002 Error 6074 Error 6146 Warning 6180 Warning 6730 Error 6795 Warning 7652 Warning Event Description Unable to enter Guest mode during EFI security initialization. Probable Cause: BMC failure. Recommended Action: Reset the BMC. Update BMC FW. Contact your HP representative to check the BMC. WBEM EventID: 552. WBEM ProviderName: FPL_IndicationProvider. Unable to increase privilege during EFI security initialization. Probable Cause: SAL failure. Recommended Action: Reset the system. Upgrade system firmware. If problem persists, contact HP support to troubleshoot the problem. WBEM EventID: 553. WBEM ProviderName: FPL_IndicationProvider. EFI unable to write privilege level during security initialization. Probable Cause: SAL failure. Recommended Action: Reboot the system. Update SFW. If problem persists, contact HP support to troubleshoot the problem. WBEM EventID: 554. WBEM ProviderName: FPL_IndicationProvider. EFI was denied permission to write the privilege level during security init. Probable Cause: SAL is not in ADMIN or USER mode. Recommended Action: Reboot the system. Upgrade system firmware. If problem persists, contact HP support to troubleshoot the problem. WBEM EventID: 555. WBEM ProviderName: FPL_IndicationProvider. OS dump, error writing image area to disk (E055). Probable Cause: panic path forward progress. WBEM EventID: 556. WBEM ProviderName: FPL_IndicationProvider. Coherency controller (CC) registers indicate a Deadlock Recovery Reset. Probable Cause: Coherency controller (CC) resources are deadlocked and the CC is resetting the cell. Recommended Action: Analyze the Deadlock Recovery logs (like MCA logs) to determine the cause of the failure. WBEM EventID: 1019. WBEM ProviderName: FPL_IndicationProvider. A memory address parity error has been detected. The physical location can be located in the data field. Probable Cause: Poorly seated DIMM Recommended Action: Reseat DIMM. WBEM EventID: 5268. WBEM ProviderName: FPL_IndicationProvider. A DIMM loading order error has occurred. Probable Cause: Incorrect loading of the DIMMs on the cell Recommended Action: Install the DIMMs in the correct order. DIMMs are installed in ranks of DIMMs , starting with DIMM 0A, 0B, etc. Subsequent ranks are loaded in ascending order , i.e., rank 1, 2, 3, 4, 5, 6 and 7. WBEM EventID: 590. WBEM ProviderName: FPL_IndicationProvider. Refresh Control Error Timeout. Probable Cause: At start of memory refresh, timing out waiting for ready bit to be set Recommended Action: Contact HP Support personnel to troubleshoot the problem. WBEM EventID: 591. WBEM ProviderName: FPL_IndicationProvider. memory extender/baseboard FRU mismatch. Probable Cause: Memory extender and baseboard are incompatible Recommended Action: Contact HP support to troubleshoot the problem. WBEM EventID: 592. WBEM ProviderName: FPL_IndicationProvider. Fabric topology mismatch with XBCs in complex. Probable Cause: There is a fabric topology mismatch with XBC in complex. Recommended Action: Contact HP Support personnel to analyze the cell, XBC flex cables, system backplane. WBEM EventID: 593. WBEM ProviderName: FPL_IndicationProvider. An invalid XBC to XBC port was found. Probable Cause: Loss of Lockstep Recommended Action: Reset. WBEM EventID: 594. WBEM ProviderName: FPL_IndicationProvider. Could not get neighbor information. Probable Cause: Defective XBC link Defective XBC Recommended Action: Check XBC link connections Reset the system backplane Contact HP Support personnel to troubleshoot problem. WBEM EventID: 595. WBEM ProviderName: FPL_IndicationProvider. Platform Events 39

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Event Description
Event
Severity
Event ID
Unable to enter Guest mode during EFI security initialization. Probable Cause: BMC
failure. Recommended Action: Reset the BMC. Update BMC FW. Contact your HP
representative to check the BMC. WBEM EventID: 552. WBEM ProviderName:
FPL_IndicationProvider.
Warning
5833
Unable to increase privilege during EFI security initialization. Probable Cause: SAL
failure. Recommended Action: Reset the system. Upgrade system firmware. If problem
persists, contact HP support to troubleshoot the problem. WBEM EventID: 553.
WBEM ProviderName: FPL_IndicationProvider.
Warning
5834
EFI unable to write privilege level during security initialization. Probable Cause:
SAL failure. Recommended Action: Reboot the system. Update SFW. If problem
persists, contact HP support to troubleshoot the problem. WBEM EventID: 554.
WBEM ProviderName: FPL_IndicationProvider.
Warning
5836
EFI was denied permission to write the privilege level during security init. Probable
Cause: SAL is not in ADMIN or USER mode. Recommended Action: Reboot the
system. Upgrade system firmware. If problem persists, contact HP support to
troubleshoot the problem. WBEM EventID: 555. WBEM ProviderName:
FPL_IndicationProvider.
Warning
5837
OS dump, error writing image area to disk (E055). Probable Cause: panic path forward
progress. WBEM EventID: 556. WBEM ProviderName: FPL_IndicationProvider.
Warning
5853
Coherency controller (CC) registers indicate a Deadlock Recovery Reset. Probable
Cause: Coherency controller (CC) resources are deadlocked and the CC is resetting
the cell. Recommended Action: Analyze the Deadlock Recovery logs (like MCA logs)
to determine the cause of the failure. WBEM EventID: 1019. WBEM ProviderName:
FPL_IndicationProvider.
Error
5896
A memory address parity error has been detected. The physical location can be located
in the data field. Probable Cause: Poorly seated DIMM Recommended Action: Reseat
DIMM. WBEM EventID: 5268. WBEM ProviderName: FPL_IndicationProvider.
Error
6002
A DIMM loading order error has occurred. Probable Cause: Incorrect loading of the
DIMMs on the cell Recommended Action: Install the DIMMs in the correct order.
DIMMs are installed in ranks of DIMMs , starting with DIMM 0A, 0B, etc. Subsequent
ranks are loaded in ascending order , i.e., rank 1, 2, 3, 4, 5, 6 and 7. WBEM EventID:
590. WBEM ProviderName: FPL_IndicationProvider.
Error
6074
Refresh Control Error Timeout. Probable Cause: At start of memory refresh, timing
out waiting for ready bit to be set Recommended Action: Contact HP Support
personnel to troubleshoot the problem. WBEM EventID: 591. WBEM ProviderName:
FPL_IndicationProvider.
Warning
6146
memory extender/baseboard FRU mismatch. Probable Cause: Memory extender and
baseboard are incompatible Recommended Action: Contact HP support to
troubleshoot the problem. WBEM EventID: 592. WBEM ProviderName:
FPL_IndicationProvider.
Warning
6180
Fabric topology mismatch with XBCs in complex. Probable Cause: There is a fabric
topology mismatch with XBC in complex. Recommended Action: Contact HP Support
personnel to analyze the cell, XBC flex cables, system backplane. WBEM EventID:
593. WBEM ProviderName: FPL_IndicationProvider.
Error
6730
An invalid XBC to XBC port was found. Probable Cause: Loss of Lockstep
Recommended Action: Reset. WBEM EventID: 594. WBEM ProviderName:
FPL_IndicationProvider.
Warning
6795
Could not get neighbor information. Probable Cause: Defective XBC link Defective
XBC Recommended Action: Check XBC link connections Reset the system backplane
Contact HP Support personnel to troubleshoot problem. WBEM EventID: 595. WBEM
ProviderName: FPL_IndicationProvider.
Warning
7652
Platform Events
39