HP Integrity Superdome SX2000 HP Insight Manager WBEM Provider Events Referenc - Page 69

Hardware problem. Possible bad XBC or Cell Controller Recommended Action

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Event ID Event Severity 9708 Warning 9709 Warning 9710 Warning 9711 Warning 9712 Warning 9719 Warning 9727 Error 9740 Error 9741 Error 9744 Error 9745 Error 9746 Error Event Description Could not find a viable core cell in the partition. Probable Cause: Configuration error, fabric failure; the intended core cell failed during boot. Recommended Action: check partition configuration, check for failed cells. WBEM EventID: 995. WBEM ProviderName: FPL_IndicationProvider. Could not find a viable core cell in the partition. Probable Cause: Configuration error, Mainbackplane failure, The intended core cell failed during boot. Recommended Action: Check partition configuration, Check for failed cells, as indicated by high-alert level IPMI events earlier in the boot. WBEM EventID: 996. WBEM ProviderName: FPL_IndicationProvider. The core cell selected is not in the rendezvoused partition. Probable Cause: Configuration error, main backplane failure; the intended core cell failed during boot. Recommended Action: check partition configuration, check for failed cells, check for additional chassis codes indicating more failure detail. WBEM EventID: 997. WBEM ProviderName: FPL_IndicationProvider. The local cell is not viable. Probable Cause: Configuration error, main backplane failure; no viable core cell. Recommended Action: check partition configuration, attach core I/O to local cell, make sure a viable core cell is configured within the partition. WBEM EventID: 998. WBEM ProviderName: FPL_IndicationProvider. cell cannot reach the fabric, partition contains 3 or more cells. Probable Cause: configuration combined with main backplane problems. Recommended Action: Contact HP Support to confirm the main backplane is functioning properly. Change the partition configuration to only contain 1 or 2 cells. WBEM EventID: 999. WBEM ProviderName: FPL_IndicationProvider. The RTC is providing inconsistent data. Probable Cause: there is a known issue with some Dallas Semiconductor DS1501 RTC parts that can cause read data anomalies but they should never be this consistent, this event indicates faulty PDH hardware. Recommended Action: replace the PDH hardware. WBEM EventID: 2445. WBEM ProviderName: FPL_IndicationProvider. PDC failed to read the processor architecture for another cell in the partition. Probable Cause: PDC was unable to read a data structure for another cell in the partition. This should never happen unless there is an intermittent problem with the main backplane. Recommended Action: Contact HP support to confirm that the main backplane is functioning properly. WBEM EventID: 1819. WBEM ProviderName: FPL_IndicationProvider. The buffer size is too small for the XBC error log. Probable Cause: Firmware error. Recommended Action: Reset cell. WBEM EventID: 1002. WBEM ProviderName: FPL_IndicationProvider. System firmware was unable to clear an XBC error. Probable Cause: The particular XBC and port could have a persistent error. Recommended Action: Check flex cable indicated by event data. WBEM EventID: 1003. WBEM ProviderName: FPL_IndicationProvider. Error encountered while collecting PCI error logs. Probable Cause: An error occurred while collecting the PCI error logs Recommended Action: No action can be taken. The result is some or all PCI error logs will be unavailable. WBEM EventID: 2446. WBEM ProviderName: FPL_IndicationProvider. Error encountered while collecting SBA error logs. Probable Cause: An error occurred while collecting the SBA error logs Recommended Action: No action can be taken. The result is some or all SBA error logs will be unavailable. WBEM EventID: 2447. WBEM ProviderName: FPL_IndicationProvider. Fabric is unable to route the crossbar after multiple retry attempts. Probable Cause: Hardware problem. Possible bad XBC or Cell Controller Recommended Action: Check for hardware failures. Reset backplane to re-initialize fabric. WBEM EventID: 1005. WBEM ProviderName: FPL_IndicationProvider. Platform Events 69

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Event Description
Event
Severity
Event ID
Could not find a viable core cell in the partition. Probable Cause: Configuration error,
fabric failure; the intended core cell failed during boot. Recommended Action: check
partition configuration, check for failed cells. WBEM EventID: 995. WBEM
ProviderName: FPL_IndicationProvider.
Warning
9708
Could not find a viable core cell in the partition. Probable Cause: Configuration error,
Mainbackplane failure, The intended core cell failed during boot. Recommended
Action: Check partition configuration, Check for failed cells, as indicated by high-alert
level IPMI events earlier in the boot. WBEM EventID: 996. WBEM ProviderName:
FPL_IndicationProvider.
Warning
9709
The core cell selected is not in the rendezvoused partition. Probable Cause:
Configuration error, main backplane failure; the intended core cell failed during
boot. Recommended Action: check partition configuration, check for failed cells,
check for additional chassis codes indicating more failure detail. WBEM EventID:
997. WBEM ProviderName: FPL_IndicationProvider.
Warning
9710
The local cell is not viable. Probable Cause: Configuration error, main backplane
failure; no viable core cell. Recommended Action: check partition configuration,
attach core I/O to local cell, make sure a viable core cell is configured within the
partition. WBEM EventID: 998. WBEM ProviderName: FPL_IndicationProvider.
Warning
9711
cell cannot reach the fabric, partition contains 3 or more cells. Probable Cause:
configuration combined with main backplane problems. Recommended Action:
Contact HP Support to confirm the main backplane is functioning properly. Change
the partition configuration to only contain 1 or 2 cells. WBEM EventID: 999. WBEM
ProviderName: FPL_IndicationProvider.
Warning
9712
The RTC is providing inconsistent data. Probable Cause: there is a known issue with
some Dallas Semiconductor DS1501 RTC parts that can cause read data anomalies
but they should never be this consistent, this event indicates faulty PDH hardware.
Recommended Action: replace the PDH hardware. WBEM EventID: 2445. WBEM
ProviderName: FPL_IndicationProvider.
Warning
9719
PDC failed to read the processor architecture for another cell in the partition. Probable
Cause: PDC was unable to read a data structure for another cell in the partition. This
should never happen unless there is an intermittent problem with the main backplane.
Recommended Action: Contact HP support to confirm that the main backplane is
functioning properly. WBEM EventID: 1819. WBEM ProviderName:
FPL_IndicationProvider.
Error
9727
The buffer size is too small for the XBC error log. Probable Cause: Firmware error.
Recommended Action: Reset cell. WBEM EventID: 1002. WBEM ProviderName:
FPL_IndicationProvider.
Error
9740
System firmware was unable to clear an XBC error. Probable Cause: The particular
XBC and port could have a persistent error. Recommended Action: Check flex cable
indicated by event data. WBEM EventID: 1003. WBEM ProviderName:
FPL_IndicationProvider.
Error
9741
Error encountered while collecting PCI error logs. Probable Cause: An error occurred
while collecting the PCI error logs Recommended Action: No action can be taken.
The result is some or all PCI error logs will be unavailable. WBEM EventID: 2446.
WBEM ProviderName: FPL_IndicationProvider.
Error
9744
Error encountered while collecting SBA error logs. Probable Cause: An error occurred
while collecting the SBA error logs Recommended Action: No action can be taken.
The result is some or all SBA error logs will be unavailable. WBEM EventID: 2447.
WBEM ProviderName: FPL_IndicationProvider.
Error
9745
Fabric is unable to route the crossbar after multiple retry attempts. Probable Cause:
Hardware problem. Possible bad XBC or Cell Controller Recommended Action:
Check for hardware failures. Reset backplane to re-initialize fabric. WBEM EventID:
1005. WBEM ProviderName: FPL_IndicationProvider.
Error
9746
Platform Events
69